Architectural and Transportation Barriers Compliance Board

SAMPLE of a Multi-Service Project for
Architectural and Transportation Barriers Compliance Board / 12/8/2016

Architectural and Transportation Barriers Compliance Board

SAMPLE SOLICITATION for

Multi-Service Project

Using the

General Services Administration’s

EIS Contract

DRAFT: Version 4.e.2

12/8/2016

About this Template
This template is provided by GSA to help customer agencies contract for telecommunications and IT services using the Enterprise Infrastructure Solutions (EIS) contract. The template is designed as a guide for developing a solicitation and contains a sample statement of work that can be readily tailored to meet agency procurement needs.
At a minimum, the solicitation must include the service description, agency desired capabilities and features, quantity, and if applicable, the products or service-related equipment to be deployed. With EIS, the agency may also have the option to specify labor requirements to be provided to manage and support the service(s). The template contains proposal instructions and a list of evaluation criteria upon which the evaluation will be based.
This template follows the standard Uniform Contract Format (UCF) under FAR Part 15. Although FAR Part 15 does not govern IDIQ contracts, UCF has been adapted as a general best practice approach under EIS. Standardizing task order solicitations can help agencies facilitate scope determination, contractor response, proposal evaluation and help facilitate GSA in-scope solicitation review. GSA will review solicitations in accordance with Section C of the EIS contract to determine scope compatibility, against Section B of the EIS contract to determine price structure compatibility and against the Terms and Conditions of EIS.
Since agency needs vary widely, this template does not cover all possible or appropriate variations in SOW solicitation content. It is offered as guidance to be adapted as necessary to meet agency needs. The general approach described here does not supersede requirements of the Federal Acquisition Regulation (FAR) or agency FAR supplemental(s) and policies. In all cases, the ordering contracting officer (OCO) must ensure complete adherence to applicable laws, the FAR, and any additional agency regulations.
Other EIS resources can be found at www.gsa.gov/eis.
The template contains context boxes such as this one. Context boxes contain informational material and/or instructions to help the agency understand the service and the different options available within the scope of the EIS contract. The agency may select and specify in the solicitation the desired solution or outcome based on those options selected.
·  YELLOW Context Boxes contain instructions, or suggested requirement language/narratives and possible options the agency may choose to include or discard when developing the requirements.
·  ORANGE Text, if present, indicates placeholders where the agency should provide a numeric value (e.g., n for number of days, or number of pages) or replace text with actual descriptions such as agency name, proposal due date, name of agency POC, etc.
·  BLUE Text, if present, denotes sample text that is specific to the service(s) to be obtained. Blue text may be modified or deleted as required.
·  BLACK Text is text that appears in all SOW-ASSIST generated templates and relates to general aspects of the solicitation. Black text may also be modified or deleted as required.
Notes:
The context boxes should be deleted by the agency when finalizing this document. Sections of this template may be deleted if they are not relevant to the agency, and new sub-sections may be added to meet the agency’s specific needs.
This document was generated by the SOW-ASSIST tool. It should not be finalized until it has been tailored, reviewed and accepted by the agency named on the title page.
The “Generated by SOW-ASSIST” watermark and the references in the page footers should also be removed for the final copy.
REMOVE THIS PAGE WHEN FINAL SOLICITATION IS COMPLETED.

Table of Contents

A Solicitation/Contract Form 6

B Supplies or Services and Prices/Costs 7

C Description/Specifications/Statement of Work 8

C.1 Service(s) Sought 8

C.2 Project Title 10

C.3 Project Overview 10

C.4 Project Background 10

C.5 Description of Current Environment 10

C.6 Project Scope 10

C.7 Unspecified Services 11

C.8 Virtual Private Network Service (VPNS) 11

C.8.1 Connectivity 12

C.8.2 Technical Capabilities 12

C.8.3 Features 12

C.8.4 Performance Metrics 12

C.9 Internet Protocol Voice Service (IPVS) 13

C.9.1 Connectivity 13

C.9.2 Technical Capabilities 13

C.9.3 Features 14

C.9.4 Performance Metrics 15

C.10 Managed Trusted Internet Protocol Service (MTIPS) 15

C.10.1 Connectivity 16

C.10.2 Technical Capabilities 16

C.10.2.1 TIC Portal Capabilities 17

C.10.2.2 MTIPS Transport Collection and Distribution Capabilities 17

C.10.2.3 MTIPS Security Requirements 17

C.10.3 Features 17

C.10.4 Performance Metrics 18

C.11 Service Related Equipment (SRE) 19

C.12 Service Related Labor 19

C.12.1 List of Labor Tasks 19

C.12.1.1 VPNS-Specific 19

C.12.1.2 IPVS-Specific 20

C.12.1.3 MTIPS-Specific 20

C.12.2 Details of Labor Tasks 20

C.12.2.1 VPNS-Specific 20

C.12.2.1.1 VPNS-Specific Labor Placeholder 1 Task 20

C.12.2.1.2 VPNS-Specific Labor Placeholder 2 Task 20

C.12.2.2 IPVS-Specific 20

C.12.2.2.1 IPVS-Specific Labor Placeholder 1 Task 20

C.12.2.2.2 IPVS-Specific Labor Placeholder 2 Task 20

C.12.2.3 MTIPS-Specific 20

C.12.2.3.1 MTIPS-Specific Labor Placeholder 1 Task 20

C.12.2.3.2 MTIPS-Specific Labor Placeholder 2 Task 21

C.13 Security Requirements 21

C.13.1 Personnel Background Investigation Requirements 21

C.13.2 Protection of Government Information 21

C.13.3 Personnel Security Clearances 22

D Packaging and Marking 23

E Inspection and Acceptance 24

F Deliveries or Performance 25

G Contract Administration Data 26

G.1 Requirements for Billing 27

G.2 Requirements to Support Task Order 27

G.3 Ordering for Services by Authorized Person(s) 27

G.4 Requirements for Deliverables and Data Exchange 27

G.5 Government-Furnished Property 28

G.6 Department of Homeland Security Office of Emergency Communications Priority Telecommunications Services 29

H Special Contract Requirements 30

H.1 Acquisition Selected 30

H.2 Period of Performance 30

H.3 Place of Performance 31

I Contract Clauses 32

J List of Attachments 33

J.1 Pricing Spreadsheet 33

J.2 Service Locations 33

J.3 List of Task Order Deliverables 33

J.4 Security Assessment and Authorization (formerly known as Certification and Accreditation [C&A]) Requirements 34

J.5 Additional Information 34

J.6 Network Interface Diagrams 34

J.6.1 VPNS Network Interface Diagram 34

J.6.2 IPVS Network Interface Diagram 35

J.6.3 MTIPS Network Interface Diagram 35

K Representations, Certifications, and Other Statements of Offerors or Respondents 37

L Instructions, Conditions, and Notices to Offerors or Respondents 38

L.1 Solicitation Closing Date and Time 38

L.2 Preparation and Delivery Instructions 38

L.3 Preparation of Price Proposal 39

L.4 Preparation of Technical Proposal 40

L.5 Past Performance 41

M Evaluation Factors for Award 42

M.1 Evaluation Type 42

M.2 Technical Evaluation Criteria 44

M.2.1 Factor 1: Technical Design and Approach 45

M.2.1.1 Technical Design Sub-Factor 45

M.2.1.1.1 Technical Design Sub-Factor Applicable Services 45

M.2.1.2 Availability Sub-Factor 45

M.2.1.2.1 Availability Sub-Factor Applicable Services 46

M.2.1.3 Related SRE Sub-Factor 46

M.2.1.3.1 Related SRE Sub-Factor Applicable Services 46

M.2.2 Factor 2: Service Delivery, Operations and Management Approach 46

M.2.2.1 Management Approach Sub-Factor 46

M.2.2.1.1 Management Approach Sub-Factor Applicable Services 47

M.2.2.2 Staffing Approach Sub-Factor 47

M.2.2.2.1 Staffing Approach Sub-Factor Applicable Services 48

M.2.2.3 Performance Reporting Sub-Factor 48

M.2.2.3.1 Performance Reporting Sub-Factor Applicable Services 48

M.2.2.4 Ordering & Billing Sub-Factor 48

M.2.2.4.1 Ordering & Billing Sub-Factor Applicable Services 48

M.2.3 Factor 3: Past Performance 49

M.2.3.1 Past Performance History/Track Record Sub-Factor 49

M.2.3.1.1 Past Performance History/Track Record Sub-Factor Applicable Services 49

M.3 Price Evaluation Criteria 49

A  Solicitation/Contract Form

The agency should replace this page with its appropriate solicitation/contract form, e.g., Standard Form 1449.

Task orders must contain all of the items listed in FAR 16.505(a)(7)

B  Supplies or Services and Prices/Costs

A pricing spreadsheet is provided in Section J.1 of this template. Agencies may use this spreadsheet for obtaining prices from contractors or develop an alternative approach. This section should be modified in accordance with the agency’s preferences for obtaining contractor prices.

Agencies may consider developing their task orders using a not to exceed ceiling amount for the base period and each option period. Funding will need to be obligated for the base period at the time of task order award. Funding for option periods are obligated when options are exercised.

The contractor shall enter prices using the Pricing spreadsheet provided in Section J.1 of this solicitation.

C  Description/Specifications/Statement of Work

Conduct a complete analysis of your agency’s current inventory of telecommunications services and your future operational needs. This analysis will determine how the EIS service offerings can best meet your agency’s needs. Requirements can then be grouped into one or more TO solicitation at the agencies discretion.

Task orders for supplies and services issued as a result of this solicitation must contain the items listed in FAR 16.505(a)(7).Required by FAR 16.505(a)(7)(iii). All services or equipment you intend to order, or may order during the life of the task order and for any locations that you require service in or may require service in, should be specified on the task order.

Note that the EIS services defined in Sections C.2.1 through C.2.10 and in Section C.2.12 include all service-related labor necessary to implement the services.

This is the Architectural and Transportation Barriers Compliance Board solicitation for services utilizing the General Services Administration’s Enterprise Infrastructure Services (EIS) contract.

The baseline requirements for the services sought herein are defined in Section C of the EIS contract. The Architectural and Transportation Barriers Compliance Board expects that all EIS contractors provide the baseline level of service and support specified in the EIS contract. The Architectural and Transportation Barriers Compliance Board has additional agency-specific requirements that are described in this solicitation and will be assessed as part of the technical evaluation process defined in Section M Evaluation Factors for Award of this solicitation. This solicitation describes the full range of services required.

The contractor shall provide all personnel, transportation, equipment, tools, materials, supplies, installation, management, supervision, engineering, maintenance, testing, and services necessary to make circuits/services fully operational and to perform all tasks and functions as defined in this solicitation.

Consistent with Section C.2.11 of the EIS contracts, the contractor shall provide, at no additional cost to the government, all service-related labor necessary to implement the services. The contractor shall propose any Service Related Equipment (SRE) necessary to implement and manage the service.

C.1  Service(s) Sought

BEST PRACTICE 1: Understand the EIS contract and develop agency requirements. As the first fundamental step, the appropriate agency manager should assemble an Integrated Procurement Team (IPT) of key program managers, contracting, and technical personnel to: (1) Become familiar with the services offered under the12 service categories in the EIS contract; and (2) Develop the agency's requirements based on that understanding and the agency's needs.
BENEFIT: This results in a SOW-ASSIST session that produces a high quality solicitation document that will require relatively few revisions prior to GSA scope review and eventual release. This enables a more efficient procurement cycle.
TIP: Become familiar with the EIS services by reviewing the service guides, relevant portions of the EIS contract, training guides & videos, and/or arrange briefings by GSA or agency technical personnel. Also, review the EIS Fair Opportunity and Ordering Guide (FOOG) and Management and Operations (MOPS) Handbook.
BEST PRACTICE 1.1: Reference the EIS contract wherever possible when describing requirements.
BENEFIT: This helps to clarify the agency's needs by directing the service provider to the relevant sections of the contract. This facilitates more responsive proposals.
BEST PRACTICE 1.2: Express requirements using EIS contract vehicle terminology.
BENEFIT: This helps ensure accurate comparisons between contractors on a like-for-like basis. The agency time spent in converting requirements into EIS terminology will result in faster proposal generation and evaluation, as well as easier program startup and operations.
Risk Avoided: Using EIS contract terminology also avoids the risk of the EIS contractor proposing an existing contract service under a different name or at a higher price.
(NOTE: It is acceptable for the agency to use non-EIS terminology [e.g., Networx, commercial brand names, etc.,] in current agency inventories and planning documents.)

Architectural and Transportation Barriers Compliance Board seeks to acquire the following EIS service(s):

·  Virtual Private Network Service (VPNS)

·  Internet Protocol Voice Service (IPVS)

·  Managed Trusted Internet Protocol Service (MTIPS)

C.2  Project Title

Multi-Service Project

C.3  Project Overview

The agency should provide the project overview here. Include an overall project timeline if available and appropriate.

C.4  Project Background

BEST PRACTICE 2: Provide detailed information (that does not violate agency security policy) regarding the project background and the desired outcomes. This information should include the evolution of the agency’s current network and services as well as agency plans to move forward with new network expansion, service(s), equipment, and/or labor.
BENEFIT: This information will assist the EIS contractor in better understanding the agency’s requirements and increase their ability to recommend solutions.

The agency should provide the project background here.

C.5  Description of Current Environment

BEST PRACTICE 3: Describe in detail the current network infrastructure and environment, and all current telecommunications services. Include supporting network diagrams (in Section J.6).
BENEFIT: This information will help the EIS contractor fully understand the system that is to be replaced and/or improved.

C.6  Project Scope

The agency should provide the project scope here.

BEST PRACTICE REMINDER: The next several subsections are used for specification of services required by the agency. Ensure Best Practices 1.1 and 1.2 above are used in the description of agency requirements in these subsections.

C.7  Functional Requirements Unspecified Services

For some of its needs, the agency may wish to have contractors propose the specific service(s) in response to a functional specification (Performance Work Statement or Statement of Objectives). This section outline may be used for this purpose.
A PWS and a SOO emphasize performance-based measures such as desired service outcomes and performance standards. A SOO establishes high-level outcomes and objectives for performance while a PWS describes outcomes and objectives at a more detailed and measurable level. A PWS or SOO is often appropriate where the Agency requires a transformative solution and desires to provide maximum flexibility for offerors to propose innovative approaches.
Note also the following FAR direction (FAR 16.505):
Performance-based acquisition methods must be used to the maximum extent practicable. Individual orders shall clearly describe all services to be performed or supplies to be delivered so the full cost or price for the performance of the work can be established when the order is placed.

The Architectural and Transportation Barriers Compliance Board requires the provision of EIS services to meet the needs stated in this section. Contractors are expected to propose an appropriate mix of services to meet these needs.