Information for Supporters Travelling to Wembley
ASTON VILLA V LIVERPOOL FC
Sunday 19th April 2015 - 3pm Kick-Off
To be played at Wembley Stadium, Wembley, London, HA9 0WS
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Important Information:
The allocation for this fixture is sold out. Supporters are advised not to travel without a valid match ticket. Please ensure that you keep your ticket safe.
Ticket refund requests will not be considered for this fixture.
No tickets will be sold on the day of the game. Please do not travel if you do not have a ticket for the game as it will be a sell-out.
We strongly recommend that you do not buy tickets from touts as these may put you in the wrong side of the stadium and you may even buy a counterfeit which would not allow you entry into the stadium. Police will be patrolling the area’s used by ticket touts and will arrest touts seen selling or attempting to sell match day tickets.
LFC will provide a number of our own stewards to work with Wembley staff on the day of the game.
For a full list of FAQs in relation to this match click here
Lost Tickets:
Wembley Stadium will take an ‘investigative’ approach to any supporter who claims to have lost their match day ticket. If a supporter finds that their ticket has been mislaid then they should approach a member of stadium staff who will direct them to the ticket office. Each incident will be looked at individually and details of the ticket with proof of purchase may well be required. Supporters are advised not to show their tickets until they are about to enter the stadium. There have been incidents in the past where tickets have been snatched out of people’s hands whilst walking up to the stadium. Please hold on tight to your tickets and keep them close to you at all times.
Legislation on Ticket Touts:
Under the Criminal Justice & Public Order Act, it is an offence under Section 166 of the Criminal Justice & Public Order Act 1994, for an unauthorised person to sell, or offer or expose for sale, a ticket for a designated football match in any public place to which the public has access or, in the course of a trade or business, in any other place. This provision has also recently been extended to include internet sales.
Supporters Flags:
Flags must not be larger than 250cm at their widest or longest section & flagpoles should not be longer than 1m.
Ticket Office Information:
The East ticket office at Wembley has been allocated to LFC. The ticket office will be open from 09:00 - 15:45 and will be able to assist with collection of tickets and general enquiries.
Accessible Facilities:
Access to the stadium is across level plazas with no steps & no ramps steeper than 1:20. Wheelchair users & other disabled spectators enter the Stadium with all other spectators, through the same turnstiles & through the same entrances.
· From the North either up the pedway to the outer concourse or using the lift from the North entrance point up to the outer concourse.
· From Wembley Stadium Station & Wembley Central Station (South West) access is across the White Horse Bridge & onto the outer concourse.
Visually Impaired Supporters:
The Stadium operates a free of charge system for personal commentary receivers with either a head-set or a mini-induction loop so that commentary is available. These can be used anywhere within the seating bowl & need to be pre-booked by e-mailing:
Liverpool FC fans have been allocated seats in the East end of the stadium.
Turnstiles will open 2 hours before Kick Off and all fans are advised to arrive at the stadium as early as possible to avoid any queuing on entry.
Semi-Final Match-Day Programmes:
There will only be 6 programme booths available on the external concourses for Liverpool FC supporters to purchase a semi-final programme. However, there will be ample opportunity to purchase a programme inside the concourses.
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TRAVEL INFORMATION:
For full information on travelling to Wembley, please click here.
CAR:
Car parking for LFC supporters will be in the Green Car Park which is off Engineers Way at the East end of the stadium.
Parking can be purchased in advance of the match; please click here or call 0208 900 2405.
Car parking is charged at £30.00 per space. Coach/Minibus parking is charged at £65.00 per space.
Disabled parking: Blue Badge parking is available to purchase at a cost of £15.00 per space; please click here or call 0208 900 2405.
Please note costs are subject to change.
RAIL:
There are currently no engineering works planned on the rail network for Sunday 19th April.
The first direct train from Liverpool Lime Street to London Euston on this day will be at 8:15am. The last direct train returning from London Euston to Liverpool Lime Street will be at 9:21pm.
There are 3 stations servicing Wembley which are…
1. Wembley Central Station (Bakerloo & London Overground lines) – London Overground from Euston station takes approximately 22 minutes
2. Wembley Park Station (Jubilee & Metropolitan lines)
3. Wembley Stadium Station (Chiltern Railways)
For London tube, road, bus and other services, please visit Transport for London. Find train times and fares at National Rail Enquiries or call 0871 200 4950.
Directions from Wembley Park Station - As you approach the Stadium along Olympic Way go up and over the pedestrian walkway onto the main concourse and enter via the appropriate turnstile.
Directions from Wembley Stadium & Wembley Central Stations - From Wembley Central, travel down the High Road and turn left at the triangle towards Wembley Stadium Station.
Cross White Horse Bridge and turn right up South Way until you reach the main concourse and enter via the appropriate turnstile.
Shuttle Bus Service: This is available from Wembley Park Station to the stadium. For further information & to book a place on this, please visit or call 0203 114 7022.
COACH:
Our official travel partner, Thomas Cook Sport, is offering return coach travel from Anfield to Wembley for the FA Cup semi-final, priced at £38 per person. Click here to book or call 01733 224 834.
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FOOD AND DRINK
Liverpool FC fans have access to all kiosks in the East end of the stadium. Food & Beverage kiosks are located near all seating blocks on every concourse.
Liverpool FC supporters will also have access to all pubs on the East side of the stadium listed below…
The Torch
1 - 5 Bridge Road, Wembley, HA9 9AB
Crock of Gold
23 Bridge Road, Wembley, HA9 9AB
Moore Spice
Wembley Retail Park, Unit 2, Engineers Way, HA9 0EH
Watkins Folly
1 Empire Way, Wembley, HA9 0EW
Blue Check Café
12-13 Empire Way, Wembley, HA9 0RQ
Crystal Club (Silverspoon)
South Way, Wembley
The Parish
120 Wembley Park Drive, Wembley, HA9 8HP
First Class Sports Bar
125 Wembley Park Drive, HA9 8HG
The Wembley Tavern
121 Wembley Park Drive, HA9 8HG
Flyers Last Stand (Cheers Bar)
45 Blackbird Hill, NW9 8RS
Many other pubs further afield but within walking distance of the stadium will accept supporters from all teams but this will be at the discretion of the individual licensee’s. Many of these pubs will accept families but again it is down to individual pubs so please check first.
The London Designer Outlet which is directly opposite the stadium has a number of restaurants which sell alcohol and are family friendly. There are also 3 external open air bars close to Wembley Arena where supporters can take children and enjoy a drink before the game.
Wembley Stadium will be opening its doors 2 hours before the advertised kick off and will be selling alcohol on the inside concourse. They welcome you into their stadium as early as possible to avoid queues at the turnstiles and to enjoy the pre match build up events.
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SUPPORTERS LIAISON OFFICER (SLO)
To assist those supporters who are attending this away match, the fan support telephone number and email address will be available (this line of communication is for urgent matters relating to the game only).
This line / email will be made available two hours before kick-off and will be open until one hour after final whistle. Outside of these times there will be a recorded message facility available for travelling fans to record any issues with regard to the game. The telephone number is 0151 230 5770 (From Europe 0044 151 230 5770) and the email address is for data protection purposes please include your full name, membership number and D.O.B.
We hope you have a safe trip and enjoy the game
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