Introduction
A complaint letter is written to voice one’s problem and have it fixed at the earliest. Complaint letter is a semi-official means of communication as compared to verbal means. The complainant pens down his/her problem, asks concerned authorities to intervene and sort out the grievance and also suggests remedies if possible. Such letter should be concise, brief and written in a polite yet stern tone to imprint one’s situation.
Complaint Letter ExampleTips
- Start by mentioning items requisitioned for delivery for an oncoming event and specify its date if possible.
- Mention estimated date of delivery of sample/ finished goods.
- State reasons quoted by service provider for delay and the inconvenience it is causing you.
- End by requesting concerned authority to intervene urgently and do needful to fulfill your commitment.
Sample Complaint Letter Example
From
Serena Wills
St Antony Public School
New Jersey.
To
Ian Smith
Branch Manager
Hallmark Retailers
Westcoast Avenue
New Jersey
10 August2013
Dear Mr. Smith,
In view of the oncoming school-fest on 14October2013, this school placed an order for the following costumes from your store:
•Boys costume for sun-dance-45
•Girls costume for boogie-woogie dance-35
•Gowns for School choir- 25
Your tailor had visited our school and took measurements of children on 15August2013. The sample pieces due for trials on 02September2013 have not been delivered till date. The bulk stitching is withheld pending our approval.
Your tailor has quoted reasons like about non-availability of fabric, non-availability of assistants and his own health issues for this delay. It is too late to ask parents to make their own arrangements at this stage.
Repeated calls to your office by my staff and attempts to contact your tailor have not been answered. I request you to intervene urgently and instruct your tailor or make alternate arrangements to complete the task for which advance payment has already been made.
Thanking You
Serena Wills
Complaint Letter ExampleTemplate
From
______(your name)
______
______(your address)
To
______(name of recipient)
______(designation)
______(name of organization)
______(address)
______
______
Date ______(date of writing letter)
Dear Sir/Madam,
In view of ………….…..(mention oncoming event) on ………………..(specify date), an order for ….(mention items requisitioned for delivery) was placed.
Sample pieces due for trials on ………………….(mention estimated date of delivery) have not been delivered till date.
………………..(specify reasons quoted by service provider for delay and the problem it is posing to you).
Repeated attempts to your office by my staff have gone unanswered. I request you to intervene urgently and do the needful or make alternate arrangements to complete the task ………………………(mention if any advance of payment has been made).
Thanking You
______(your name)
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