Bay Area and North Coast Area AIDS Education and Training Center

PROGRAM EVALUATION SUMMARYUniversity of California, San Francisco

Department of Family and Community Medicine

SF Frontline Workers: Open Enrollment Bootcamp / October 21, 2015

N=21

PROGRAM QUALITY: Please mark your response on a scale of 1 (poor) to 5 (excellent):

How would you rate the overall quality of the program? /
4.71
How well did this program meet the stated learning objectives? /
4.62
How would you rate the program content? /
4.67
How would you rate the program format? /
4.48
How would you rate overall quality of the faculty? /
4.90
How would you rate the usefulness of this subject matter to your daily practice? /
4.63
Would you recommend this training to your colleagues? 21YES 0NO
Was the material presented in a manner that was free from commercial bias? 3 YES 0 NO
PROGRAM IMPACT: Please rate your self-assessment by circling the appropriate number in the “BEFORE” and “AFTER” columns:
BEFORE Training
Novice Expert / AFTER Training
Novice Expert
2.61
/ How would you rate your level of knowledge about this content? /
3.58
2.59
/ How would you rate your overall ability to provide quality HIV care/services? /
3.53
3.07
/ How would you rate your confidence to provide care/services to persons with HIV/AIDS? /
3.94
I can apply the information or skills learned in my practice/service setting. /

4.53

How will you incorporate what you have learned in this program into your clinical practice/daily work?
  • As a Benefit Advocate, I would be counseling clients on benefits. ADAP QA, HEP C is among them.
  • I will be able to be more hands on in assisting w/the clients needs.
  • Learning about Cor.Cal plans and PrEPfor my patients
  • I likely will not be incorporating it at this time.
  • Connect resources with Patients
  • I can present new available resources to clients for cost savings.
  • Utilizing City wide colleagues and Centers to best meet client’s needs! Sharing my own documents/templates w/colleagues and talking up the FOG group!
  • Resources provided and Problem solving Strategies.
  • Will help People get insured who need it.
  • I will be able to talk to Clients about choices.
  • Well, I have options for my clients and will use those options when appropriate depending on the situation.
  • I will be able to give clients more information about their Meds and their medical coverage.

Rate your level of knowledge or skill for each learning objective before the training program and after the program.

1 (poor) to 3 (excellent):

1.58

/ Explain how to navigate clients through enrollment in Covered CA, ADAP, OA-HIPP, and Medi-Cal Expansion /

2.44

1.83

/ Describe the different roles of SF HIV Frontline Workers play in supporting client benefits continuity /

2.67

1.75

/ Identify at least two ways to collaborate with other providers to resolve your client's benefits issues /

2.53

Which aspect(s) of the training were most effective or useful?

Bay Area and North Coast Area AIDS Education and Training Center

PROGRAM EVALUATION SUMMARYUniversity of California, San Francisco

Department of Family and Community Medicine

  • Numbers (PRC) Scenarios as examples and insurance cases
  • The Notebook will be a great reference point.
  • Case scenarios
  • The Spreadsheets and examples will be amazing as reference guides.
  • The Breakout sessions were great!
  • Great interactive networking too.
  • Networking and discovering additional resources.
  • Explaining the steps involved in enrolling someone in: Covered California, ADAP, etc.
  • Lecture Style –Overview
  • The Slides and Participants sharing of experiences
  • All
  • Morning half, lots of information.
  • I loved the Breakout Sessions. I felt the small group setting was very effective.
  • Explanation of PEP vs. PrEP and the different loop holes.

Which aspect(s) of the training needed improvement?

Bay Area and North Coast Area AIDS Education and Training Center

PROGRAM EVALUATION SUMMARYUniversity of California, San Francisco

Department of Family and Community Medicine

  • Nothing - You always are simply magic!
  • I don't prefer the games but rather like the smaller informational break-outs.
  • Time management: we had torush over some important information and resources!
  • I think some people would benefit from a 101 Training before coming to boot camp training
  • I think having a wider variety of workshops
  • Networking/Monitoring opportunities. Agency Services - All or many that serve HIV Positives - there was a lot of guessing. I would love to see each participant submit a case study based on their work experiences.
  • None
  • Better time Management
  • Too many abbreviations w/o explanation - Explain.

What are your suggestions for future HIV/AIDS-related continuing education programs?

Bay Area and North Coast Area AIDS Education and Training Center

PROGRAM EVALUATION SUMMARYUniversity of California, San Francisco

Department of Family and Community Medicine

  • Examples, Scenarios to practice
  • More information for PrEP clients and Serodiscordant couples.
  • - See above Housing for those living w/HIV.
  • All of this was.
  • Suggest exploring the disparities in HIV prior to workshop/training.
  • Mentoring luncheon/social. Holiday client Seasonal needs resources share Winter Clothes, Holiday - community Programming for Clients.
  • ADAP EW Intensive - Talking real world scenarios in a workshop with problem solving.
  • None - I'm a recent hire so baseline ....yet.
  • Trauma Informed Care.Co-Infected Disclosures.
  • Panel of Individuals who have faced Medical Coverage hurtles. For frustrations of their experiences and what they need.

Which specific skill and/or information that you learned will you use in your work with HIV/AIDS patients?

N/A

Bay Area and North Coast Area AIDS Education and Training Center

PROGRAM EVALUATION SUMMARYUniversity of California, San Francisco

Department of Family and Community Medicine