Rebuilding the Lakota Nation Through Education

OGLALA LAKOTA COLLEGE

COURSE SYLLABUS & ADMINISTRATION

Spring 2014

Rebuilding the Lakota Nation through Education

Wounspe Ihuniyan Hci Lakota Oyate Kin Akta Ic’icakagapi Kte lo

Name of Course: Course Number:

Department: Credit Hours:

Location: Time & Day:

Instructor’s Name: Email:

Phones: Mobile:

Office: Office Hours:

______

Course Description (Waunspe Oyakapi):

This course is a complete A + Guide to PC Repair. This class pretend to cover the exams for A+ exam number 220-701. If you intend to take both exams and feel very strong, you can take both. I focused in the first examination. Some features are covered in step-by-step manner. You have labs that will prepare you for your examination, and it cover 36 months and give the guidance when you are wrong. In addition, these labs will help you for your examination. The book will reinforce in questions, critical thinking skills, and hands-on exercises...

Prerequisites: IT 103 or permission of instructor

Required Text and Materials: (APA format)

A+ Guide to Managing & Maintaining Your PC, 8th Edition

Author: Andrews ; Publisher: Cengage Learning, ISBN-101133135080,ISBN-139781133135081

Lab Manual, 8th Edition

Author: Andrews Publisher: Cengage Learning ISBN-101133135102,ISBN-139781133135104

Upon successful completion of this course, students will have earned the ability to understand the functions and features of CompTIA A+ Certification.

This program is designed to assist you in gaining a level of proficiency that can only be taught through hands-on labs, simulations, and the real-world application of skills. Students with valuable knowledge and skills that directly transfer from the classroom to the workplace.

Learning Objectives (Wounspe Taku Unspepi Kte Kin He Le E): Upon completion of this course, students will be able to:

· Be familiar with the format of and procedures for taking the A+ Certification exams and understand the advantages of becoming an A+ Certified Hardware Technician.

· Analyze and use appropriate power protection, safety procedures, and protective devices within the computing environment to prevent injury to oneself or the computer.

· Identify all field replaceable units found in a personal computer and describe the functionality of each component

· Identify basic terms, concepts, and functions of computing system components, including how each component should work during normal operation and during the boot process.

· Understanding and identify various architectures and buses and their advantages or disadvantages

· Be aware of common peripheral ports, associated cabling, and their connectors.

· Install and configure motherboards, memory modules, storage devices, microprocessors, power supplies, and multimedia devices.

· Discuss the feasibility of upgrading an older computer in comparison with the cost of replacing it with a newer model.

· Identify various types of preventive maintenance products and procedures.

· Analyze common symptoms and problems associated with each component and provide solutions to troubleshoot and isolate the problems and perform appropriate repair or replacement.

· Have a rudimentary understanding of SCSI devices and how to install and configure them.

· Identify different printer technologies and how they work, diagnose basic printer problems, and install printers in a Windows PC.

· Understand video cards, CRT and LCD monitors and how to select and install them.

· Understand the special configuration needs of portable computers and be aware of the difficulties of upgrading/repairing them.

· Be familiar with basics of networking and the Internet, including terminology, cabling, topologies, protocols, configuration, and services.

· Be familiar with basic files, commands, and utilities for Windows 9x/Me, Windows NT, Windows 2000/XP, and be able to use the command line interface.

· Keep informed of new and emerging computer hardware technology and be able to talk knowledgeably with computer sales and repair people.

Assessment: All assignments are expected to be submitted on time. Any work submitted in after the designed date/time will be late and will not be accepted and will result in a “Zero” for that coursework.

Assessment is an essential activity at Oglala Lakota College. This course is a part of IT education requirement at OLC. In order to measure student learning in this class the student will receive a final assessment that that he/she will complete. Mid-term exam will take online, and student must take as a part of he/she practices for A+ .

The final exam will be provided in the courseroom. The results of the mid-term and final exams will be available online. The course instructor is free to establish the final course grades for students.
The production files will be sent via e-mail to the course instructor and to the IT Department.

Instructional Methodology: This course will be taught utilizing the online virtual campus and face-to-face format if the weather is not permitting to go to campus. Students will have discussions and labs in the courseroom. The book is coming with a lab.

Course Rationale: This course exists to assist students in the basic formation of information technology knowledge, which is a foundation for the remaining courses throughout the information technology program. Therefore, this course is designed and intended for the sophomore, and senior levels. This course will provide you with the necessary foundation of information technology to assist in further success in your information technology courses.

Homework: Each student should expect to spend two (nunpa) to three (yamni) hours out of class on reading and homework assignments each week, for every hour of class time (each credit hour), in order to perform satisfactorily. Therefore, if a course is three (yamni) credit hours you should spend approximately six (sakpe) hours outside of the course room on required readings and homework. However, students differ in their individual skills, educational background, experience, capability and personal goals; so the amount of time you must dedicate out of class work can vary significantly from this national average. Working on case scenarios, and exercises. Answer the questions.

Reading Load: Reading will include approximately one (wanji) to two (nunpa) chapters per week, plus handouts and homework as assigned.

Type & Amount of Writing Load:

Lakota Perspective Provided Through: This course stresses Wolakotakiciapi of “learning Lakota ways of life in the community”. This course is based on the values of mutual respect, generosity (woohola na wochantognakapi), seeking to advance each individual’s knowledge through their continuing hard work(fortitude- wowalitake), and willingness to learn new information and viewpoints, as well as to demonstrate it, by speaking in front of the group (bravery-woohitike); all undertaken in an environment of complete truthfulness, trust, integrity and humility. We will do this by embracing the teaching of our ancestors as we learn new ways. (Waunspe wicakiyapi ki iglutanyan ihani unpi kun hena itan waunspe tokeca uha ayin kte.)

Evaluation and Grading:: Moderate writing is required. Homework may consist of labs, quizzes, and mid-term and final exams in reference to configuring Windows 7. In addition, there will be exams class exercises/quizzes questions.

Homework (Assignment and Discussion Forums): 40% of your grade

Quizzes 30% of your grade

Chapter Tests (Mid-Term & Final: 50 questions each) 30% of your grade

A = Superior Quality Work = Demonstrated concept mastery by scoring 90% or better.

B = Good Quality Work = Demonstrated concept mastery by scoring 80-89%.

C = Satisfactory Quality Work = Demonstrated concept mastery by scoring 70-79%.

D = Marginal Quality Work = Demonstrated weak concept mastery by scoring 60-69%

F = Demonstrated concept mastery below the acceptable mark of 59%, which is well

below what may be required in the business world.

W = Withdrawal = A student may withdraw from a course by filling out a Drop Card to be recorded by the Registrar. The student must sign this form if you drop yourself. A Drop Card may/can be filled out and signed by a counselor/instructor for lack of attendance.

College Policy on Grading and Change of Grades: http://www.olc.edu/~wwhitedress/studentservices/Docs/OLC_Handbook.pdf see page 9 and 10

Course Requirements, Expectations or Students: Because OLC offers classes in three-hour blocks once per week, (for everyone’s travel convenience), if you are absent from one OLC class session, it’s like missing three classes at another college. (See student handbook).

· Unannounced quizzes and graded in-class exercises will be given; content can include any course material assigned, up to and including the current session.

· Your homework assignments must be turned in on the dates due to get full credit.

· You are expected to participate in class discussion; this provides evidence of your interest in and preparation for the class. It also helps gauge the effectiveness of the instruction and everyone’s level of comprehension of the material presented. Most importantly, fellow class members benefit from your opinions and insights; in addition, the questions you ask may be about the same topic with which other students are having difficulty, so by helping yourself you also help them.

· If the Instructor is not present at the beginning of the class, and the College Center Staff has not heard from the Instructor, you should wait at least 30 minutes past the normal start-time and then if the Instructor has still not arrived, you may leave.

Attendance and Tardiness

http://www.olc.edu/~wwhitedress/studentservices/Docs/OLC_Handbook.pdf see page 8

Policies on Academic Honesty

http://www.olc.edu/~wwhitedress/studentservices/Docs/OLC_Handbook.pdf see page 43

Standards of Conduct Policy

http://www.olc.edu/~wwhitedress/studentservices/Docs/OLC_Handbook.pdf see page 38

ADA Policy

http://www.olc.edu/~wwhitedress/studentservices/Docs/OLC_Handbook.pdf see page 37

Electronic Information Resources Acceptable Use Guidelines

http://www.olc.edu/~wwhitedress/studentservices/Docs/OLC_Handbook.pdf see page 41

Department Specifics:

TOPICAL CONTENT

Date / Objectives by Chapter / Assignments
Oko Wanci 01/22/2014
(List the actual date each week) / Chapter 1: First Look at Computer Parts and Tools
· About the various parts inside a computer
case and how they connect together and are
compatible.
· How to protect yourself and the equipment against
the dangers of electricity when working inside a computer case
· About tools you will need as a PC hardware technician and safety precautions when working around computer
equipment
Chapter 2: Working Inside the Computer
· How to take a computer apart and put it back together
· About the methods and devices for keeping a system cool
· How to select a power supply to meet the power needs of a system
Chapter 9: Satisfying Customer Needs
· About some job roles and responsibilities of those who sell, ﬁx, or support personal computers
· What customers want and expect beyond your technical abilities
· How to interact with customers when selling, servicing, and supporting personal computers
· How to customize a computer system to meet customer needs / Hands-On Exercises Lab Ch. 1, 2, & 9
01/22/2014
Oko Nunpa
01/29/2014 / Chapter 3: Introducing Windows Operating System
· How to use Windows to interface with users, ﬁles and folders, applications, and hardware
· About some Windows tools that you can use to examine and support the system
Chapter 7: Installing Windows
• How to plan a Windows installation
• How to install Windows 7
• What to do after the installation
• About special concerns when installing Windows
in a large enterprise
Chapter 10: Maintaining Windows
• How to set up and perform scheduled preventive maintenance tasks to keep Windows healthy
• How to prepare for disaster by keeping
good backups of user data and Windows
system ﬁles
• How to use commands to manage ﬁles and folders and how to use Disk Management to manage hard
drives
• How to conﬁgure Windows to use a language other
than English / Hands –on Exercises Lab Ch. 3, 7, & 10
01/29/2014
Oko Yamni
02/05/2014 / Chapter 12: Troubleshooting Windows
· About Windows tools to help you when troubleshooting Windows and application problems
· About general strategies and steps you can take to troubleshoot and solve any computer problem
· How to troubleshoot blue screen stop errors and improper shutdowns
· How to troubleshoot problems with applications
Chapter 14: Troubleshooting Windows with the Startup problems
• About the boot process from the time you
press the power button until the Windows desktop
loads
• About Windows tools that can help when solving
Windows startup problems
• How to troubleshoot Windows startup problems / Hands-on Exercises Lab Ch. 12 & 14
02/05/2014
Oko Topa
02/12/2014 / Chapter 4: All About Motherboards
· About the different types and features of motherboards
· How to use setup BIOS and physical jumpers to conﬁgure a motherboard
· How to maintain a motherboard
· How to select, install, and replace a motherboard
Chapter 5: Supporting Processors and Upgrading Memory
· About the characteristics and purposes of Intel and AMD processors used for personal computers
· How to install and upgrade a processor
· About the different kinds of physical memory and how they work
· How to upgrade memory
· / Hands-on Exercises Labs Ch. 4 & 5
02/12/2014
Oko Zaptan
02/26/2014 / Chapter 6: Supporting Hard Drives
· About the technologies used inside a hard drive and how a computer communicates with a hard drive
· How to select and install a hard drive
· About tape drives and ﬂoppy drives
Chapter 8: Supporting I/O and Storage Devices
· About the general approaches you need to take when installing and supporting I/O and mass storage devices
· How to install and conﬁgure several I/O devices, such as barcode readers, biometric devices, digital cameras, webcams, graphic tablets, and touch screens
· How to install and conﬁgure adapter cards
· About supporting the video subsystem, including selecting a monitor and video card and supporting dual monitors and video memory
· How to support optical drives and ﬂash memory devices / Hands-on Exercises Lab Ch. 6 & 8
02/26/2014
Oko Sakpe
03/05/2014 / Chapter 13: Troubleshooting Hardware Problems
· How to approach and solve a computer problem related to hardware, especially when the problem occurs during the boot
· How to troubleshoot problems with the electrical system
· How to troubleshoot problems that occur during POST before video is active
· How to troubleshoot error messages that occur during the POST
· How to troubleshoot problems with the motherboard, processor, and RAM How to troubleshoot hard drive problems
· How to troubleshoot problems with the monitor and video
· About protecting a computer and the environment / Hands-on Exercises Lab Ch. 13
03/05/2014
Oko Sakowin
03/12/2014 / Chapter 15: Connecting to and Setting Up a Network
· About the TCP/IP protocols and standards Windows uses for networking
· How to connect a computer to a network
· How to conﬁgure and secure a multifunction router on a local network
Chapter 16: Networking Types, Devices, and Cabling
• About network types and topologies
• About the hardware used to build local
networks
• How to set up and troubleshoot the wiring in a
small network / Hands-on Exercises Labs Ch. 15 & 16
03/12/2014
Oko Saglogan
03/19/2014 / Mid-term (25 questions) Questionnaire must answer in 45 minutes
Oko Napcinyunka
03/26/2014 / Chapter 17: Windows Resources on a Network
· How to support some client/server applications
· How to share and secure ﬁles and folders on the network
· How to troubleshoot network connections / Hands-on Exercises Labs Ch. 17
03/26/2014
Oko Wikcemna
04/02/2014 / Chapter 18: Security Strategies
· How to secure a Windows workstation
· How to authenticate to a computer or network using a token and about other security techniques to protect a computer or SOHO network and its resources
· How to recognize, remove, and protect against malicious software / Hands-on Exercises Labs Ch. 18
04/02/2014
Oko Ake Wanci
04/09/2014 / Chapter 19: Supporting Notebooks
• About special considerations when supporting
notebooks that are different from supporting
desktop computers
• How to conﬁgure, optimize, and troubleshoot
slots, ports, and peripheral devices used with
notebooks
• How to replace and upgrade internal components
in a notebook and all-in-one computer
• How to troubleshoot hardware problems with
notebooks / Hands-on Exercises Labs Ch.19
04/09/2014
Oko Ake Nunpa
04/16/2014 / Chapter 20: Mobile Devices and Client-side Virtualization
• About operating systems used with mobile
devices
• To compare hardware components used with mobile
devices and laptops
• How to conﬁgure, secure, synchronize, and
troubleshoot mobile devices that use the iOS
• How to conﬁgure, secure, and synchronize
mobile devices that use the Android OS
• About the basics of server-side and client-side
virtualization / Hands-on Exercises
Labs Ch. 20
04/16/2014
Oko Ake Yamni
04/23/2014 / Chapter 21: Supporting Printers
· About printer types and features
· How to install and share printers and how to manage printer features, add-on devices, and the printer queue
· About routine maintenance tasks necessary to support printers
· How to troubleshoot printer problems / Hands-on Exercises Labs Ch. 21
04/23/2014
Oko Ake Topa
04/30/2014 / Review Final exam
Oko Ake Zaptan
05/07/2014 / Final Exam (50 questions) 1hour and 45 minutes for answering the questionnaire / 05/07/2014
All assignments must be turned

Disclaimer: Information contained in this syllabus was, to the best knowledge of the instructor, considered correct and complete when distributed for use at the beginning of the semester. However, this syllabus should not be considered a contract between Oglala Lakota College and any student. The instructor reserves the right to make changes in course content or instructional techniques without notice or obligation. Students will be informed of any such changes. Additional student rights and responsibilities are outlined in the Student Handbook. http://www.olc.edu/~wwhitedress/studentservices/Docs/OLC_Handbook.pdf