Annex 09
Tender Procedure No: EIOPA/OP/50/2014
FRAMEWORK CONTRACT FOR THE
SUPPLY AND INSTALLATION OF FURNITURE
AND RELATED SERVICES
AWARD CRITERIA QUESTIONNAIRE
Instructions
Tenderers are required to reply to all questions in a complete and structured way, respecting the order of the questions.
In order to avoid errors between answers to questions, tenderers are invited to use the electronic version of the questionnaire to fill in their answers.
The size of the text boxes can be extended (up to 3 DIN A4 pages).
If they choose to establish a new document, tenderers should always reproduce the number and exact content of the question and then give an answer to the question. A clear reference should still be made in this questionnaire to the part covering the answer.
Responses must be clear, precise and specific to the question. Responses must be in line with the tendering specifications, and in particular with the Technical Specifications. Any contradiction will be evaluated as a weak response corresponding to a low mark.
Simple copies of parts of the tendering specifications will not be taken into account in the evaluation.
References to additional annexed information or documents will only be accepted if they form an integral part of the response, by providing specific additional and not merely generic information (e.g. a practical example). A specific annex must be precisely referred to in the question, must directly follow the response and has to be clearly named (e.g. ‘Annex X to question A.B. – ScenarioFloor Plan’). Other additional documents will not be taken into account in the technical evaluation.
Please note that no prices shall be quoted in the responses to this questionnaire.
Names of staff should not be mentioned in the answers.
One signed original of this questionnaire must be supplied, together with three copies.
Please name and number all supporting documents and add the name and number of these documents in the fields labelled ‘Reference’ where requested.
ITechnical Evaluation Phase 1 – Conformity assessment
I.1Conformity requirements for products offered
Tenderers must guarantee that all items listed in their proposal are conforming to the conformity requirements in section V. of ‘Annex 02 – Technical Specifications’.
I.1.1Does all office furniture meet the national or EU standard for strength, durability, and safety?
YES/NO (mandatory)Reference (mandatory certificate or statement written by supplier): <add here>
I.1.2Are all materials used safe and non-toxic?
YES/NO (mandatory)Reference: not necessary
I.1.3Are all items mechanically and electrically safe, as applicable?
YES/NO (mandatory)Reference: not necessary
I.1.4Have sharp edges and corners been avoided on all offered items?
YES/NO (mandatory)Reference: not necessary
I.1.5Are locks interchangeable and use the same master key?
YES/NO (mandatory)Reference: not necessary
I.1.6Are castors lockable, except for chairs?
YES/NO (mandatory)Reference: not necessary
I.1.7Do chairs with castors have at least 5 castors?
YES/NO (mandatory)Reference: not necessary
I.1.8Are chairs made of durable and permeable material that will dissipate moisture and heat?
YES/NO (mandatory)Reference: not necessary
I.1.9Do drawers include an anti-tilt system?
YES/NO (mandatory)Reference: not necessary
I.1.10Will you supply all assembly, user and care manuals with the furniture?
YES/NO (mandatory)Reference: not necessary
I.1.11Does a minimum warranty period of 2 years apply on all items?
YES/NO (mandatory)Reference: not necessary
I.2Service level requirements
Tenderers must guarantee that the service level requirements in section VI. of ‘Annex02– Technical Specifications’ apply.
I.2.1Can you guarantee that the items listed in yourproposal or equivalent items can be supplied throughout the entire duration of the Framework Supply Contract?
YES/NO (mandatory)Reference: not necessary
I.2.2Will you appoint a dedicated customer service person to manage the EIOPA account? Note that the appointed person must speak and write German and English fluently.
YES/NO (mandatory)Reference: not necessary
I.2.3Do you agree to the other service level requirements listed in section VI.of ‘Annex02– Technical Specifications’?
YES/NO (mandatory)Reference: not necessary
I.3Compliance with technical requirements
I.3.1Have you completed ‘Annex03– TableA1. Existing Furniture’of the tender dossierand provided all necessary supporting documentation?
YES/NO (mandatory)References:- ‘Annex 03 – Table A1’ of the tender dossier, duly completed
- Reference documents listed therein
I.3.2Have you completed ‘Annex03– TableA2. New Furniture’’of the tender dossierand provided all necessary supporting documentation?
YES/NO (mandatory)References:- ‘Annex 03 – Table A2’ of the tender dossier, duly completed
- Reference documents listed therein
I.3.3Have you completed ‘Annex03– TableA3. Open Plan Furniture’of the tender dossierand provided all necessary supporting documentation?
YES/NO (mandatory)References:- ‘Annex 03 – Table A3’ of the tender dossier, duly completed
- Reference documents listed therein
I.3.4Have you completed ‘Annex03– TableA4. Additional Furniture’of the tender dossierand provided all necessary supporting documentation?
YES/NO (mandatory)References:- ‘Annex 03 – Table A4’ of the tender dossier, duly completed
- Reference documents listed therein (if applicable)
I.3.5Have you completed ‘Annex03– TableA5. Related Services’of the tender dossierand provided all necessary supporting documentation?
YES/NO (mandatory)References:- ‘Annex 03 – Table A5’ of the tender dossier, duly completed
- Reference documents listed therein (if applicable)
IITechnical Evaluation Phase 2– Quality assessment
II.1Distribution of points
Area / Maximum pointsNew furniture / 300
Hypothetical Scenario / 300
Maximum total points / 600
II.2Ranking system
Technical points for each award criterion below will be awarded according to the following system:
Points awarded[1] / Definition0% / No evidence / total failure: The tender totally fails to address the criterion under examination, or cannot be assessed due to missing evidence.
20% / Very poor: The criterion under examination is addressed in an incomplete and unsatisfactory manner; serious concerns.
40% / Poor: The criterion under examination is partly addressed but with a few major gaps or issues.
60% / Fair: The criterion under examination is generally addressed with minor issues.
80% / Good: The criterion under examination is fully addressed.
100% / Excellent: The criterion under examination is fully addressed and the tender offers some added value.
II.3Quality of the products offered
II.3.1Have you completed ‘Annex03– TableA2. New Furniture’of the tender dossierand provided all necessary supporting documentation?
YES/NO (mandatory)References:- ‘Annex 03 – Table A2’ of the tender dossier, duly completed
- Reference documents listed therein
Maximum score: 300 points
II.3.2In order to assess the Tenderers’ capacity to offer furniture suitable for open plan offices and to give furniture-related advice, tenderers are requested to include in their offer a detailed description of a hypothetical scenario.Have you provided a description of your solution for ahypothetical scenario as described in section III.1 ‘Category A3 – Open plan furniture’ of Annex 02?
YES/NO (mandatory)Reference:<add here>
Maximum score: 300 points
II.3.3Have you provided additional scenario descriptions as described in section III.1 ‘Category A3 – Open plan furniture’ of Annex 02?
YES/NO (optional)References:<add here>
Maximum score: 300 points for each scenario description. Note: Whenever a tenderer submits more than one example for any of the scenarios, the example with the highest overall evaluation score will be taken into account for the final evaluation of the bid.
IIIFinancial evaluation
III.1.1Have you completed and signed ‘Annex04– TableA1F. Existing Furniture’of the tender dossier?
YES/NO (mandatory)III.1.2Have you completed and signed ‘Annex04– TableA2F. New Furniture’of the tender dossier?
YES/NO (mandatory)III.1.3Have you completed and signed ‘Annex04– TableA3F. Open Plan Furniture’of the tender dossier?
YES/NO (mandatoryIII.1.4Have you completed and signed ‘Annex04– TableA4F. Additional Furniture’of the tender dossier?
YES/NO (mandatory)III.1.5Have you completed and signed ‘Annex04– TableA5F. Related Services’of the tender dossier?
YES/NO (mandatoryIII.1.6Have you provided your official product and service catalogue(s) with a price list?
YES/NO (mandatory)References:<add here>
Date:______
Signature:______
Print name and title of signatory:______
On behalf of: [insert name of Tenderer]______
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[1] 100% equals the maximum number of points achievable per question