JEFFREY.I.WINTER /
(301) 520-7087
Analysis / Design / Development / Documentation / Project Management / Architecture

SUMMARY

IT professional with twenty-six years supporting business initiatives in the private and Federal sectors, providing systems analysis, software development and engineering, project management, process engineering, enterprise architecture, documentation, assessments, and other services.

CAREER HIGHLIGHTS

(Please see more job experience under Additional Contracting Experience, below.)

Senior Program Analyst-National Nuclear Security Administration (NNSA), (contract), by Edgewater Federal Solutions8/2010 to PresentGermantown, MD; Washington, DC

Directed Stockpile Work (DSW)
  • Help develop processes for software product management.
  • Analyze business operations and recommend solutions.
  • Liaise with internal organizations on behalf of customer.
  • Participate in enterprise/information architecture initiatives.
  • Provide independent reviews of critical IT acquisition projects.
/ Office of Chief Information Officer (OCIO)
  • Guide business transformation initiatives.
  • Lead author for Business Impact Analysis (BIA) of Advanced Simulation Computing (ASC) supercomputing capability.

Senior IT Management Consultant/Information Architect-NNSA, OCIO (contract), by Edgewater Federal Solutions 3/2004 to 3/2008, 3/2009 to 6/2010Germantown, MD; Washington, DC

  • Ensured justification, feasibility, and quality of IT across national nuclear security enterprise.
  • Participated in formal review teams and advisory boards for mission-critical IT projects.
  • Wrote and reviewed business cases, critical decision packages.
  • Provided technical guidance and perform targeted research.
  • Developed policy, process, workbook for IT acquisition and project management.
/
  • Developed integrated framework for IT investment & acquisition: EA, PM, security, budget, contracts, CPIC.
  • Contributed to enterprise-wide policy & planning activities.
  • Developed structured guidance for Operational Analysis.
  • Drafted policy for issuance and security of portable devices.
  • Developed EA strategic and implementation plans.
  • Devised corporate approach to portfolio management.
  • Lead analyst and project manager for Enterprise Content Management (ECM) transition.

Senior Enterprise Architect-Department of Education, OCIO (contract),by eGlobalTechWashington, March 2008 to March 2009

  • Developed segment architectures for agency lines of business and strategic business capabilities.
  • Helped guide agency's information architecture strategies.
  • Developed EA artifacts consistent with Federal guidance (FSAM, FEA) and other approaches (e.g. TOGAF, Zachman)
  • Mentored team in EA best practices.
/
  • Advised business owners regarding information management and IT investments.
  • Reviewed IT initiatives for architectural alignment.
  • Provided expertise on technology/business trends.
  • Developed analytical framework for portfolio analysis.
  • Responded to OMB requirements and inquiries.

Managing Partner-Xpresense, LLC, Rockville, MDMay 2005 to December 2007

  • Developed business and operating Plans and strategy.
  • Participated in investment fundraising activities.
  • Maintained corporate records and contractual relationships.
  • Managed multi-unit booths at national industry conventions.
  • Managed contractors and vendors.
  • Served as Press Agent.
  • Drafted patent material and managed trademarks, copyrights.
/
  • Prepared functional design and code specifications.
  • Developed (in assembly code) application workflow and data transitions for Microchip microprocessor.
  • Designed and executed an array of graphic art: full-page, 4C magazine advertisements, product logos, etc.
  • Designed and maintained company website.
  • Defined supply chain processes using DFD and BPMN.

Project Manager and Lead Developer-Verizon, Testing Lab (contract by Prism), Silver Spring, MDNovember 2002 to October 2003

  • Migrated legacy systems to Web-based solutions: Status Tracker and Contract Management System (CMS).
  • Designed and implemented business rules, state machines, record locking, and role-based access and workflow.
  • Managed work of matrixed team members.
  • Performed requirements and systems analysis; designed system around key use cases; employed UML diagrams.
/
  • Status tracker employed conventional Domino.
  • CMS employed 3-tier model, custom AJAX framework, and RESTful web services,
  • CMS consisted of 85 views, multiple frames, wizards, treeviews, drag-and-drop, modal pop-up windows, etc.
  • Produced documentation for end-users, administrators, and developers, including interactive view specs.

Network Research Analyst-Verizon, Broadband Networking Lab (contract), by PrisSilver Spring, MDApril 2000 to November 2002

  • Wrote and illustrated design documents, technical descriptions, and white papers for next-generation networks.
  • Coordinated projects involving internal and external resources.
  • Organized cross-functional working and education sessions.
  • Performed requirements and systems analysis for protocol designs, software, networks, and equipment.
  • Coordinated, reviewed, and wrote patent cases.
  • Met with industry leaders about delivery of broadband services.
  • Researched and applied IETF RCFs, MIBs, etc.
  • Installed and configured network elements and servers.
  • Assessed cutting edge network gear and Mgmt. Systems.
/
  • Project manager and requirement analyst for NMS.
  • Developed (using Zope, ASP, PHP, Postgres) a GUI-based Subscriber/Service Mgmt. System for DSL services trial.
  • Programmed (in C, C++) an MPEG-2 decoder/rewriter.
  • Programmed (using shell scripts, Tcl/Expect) routines to automate management of network devices.
  • Programmed test tools in Tcl/Tk, Visual Basic, VBScript.
  • Coded (C++) DHCP client and test jig using vendor API.
  • Coded (in Tcl) DHCP-spoofing tests using vendor library.
  • Programmed shell scripts to report on multi-gigabit database.
  • Used Java/Corba to integrate with third-party system.

Process Analyst / Documentation Specialist -GEICO, OASIS Project (contract) by OSG
Washington, D.C. June 1999 to April 2000

  • Documented and assisted with the development and implementation of the OO software development process (Rational Unified Process).
  • Developed guidelines and templates for lifecycle artifacts.
  • Analyzed and managed use cases and other lifecycle artifacts to ensure semantic clarity, robustness, accuracy, and consistency. Created various UML models.
/
  • Developed various tools that facilitated the management of information, using VBA and VBScript (Automation objects).
  • Designed PVCS (config. mgmt) directory structure and integrated PVCS into automated information management routine.
  • Researched and wrote specification detailing integration with legacy database and procedures.

Software Developer -Fannie Mae, IT Services Division (contract) by MYTA
Washington, D.C.November 1998 to June 1999

  • Developed (in Perl 5, Awk, Javascript, HTML, and shell scripts) a reporting tool for mission-critical network and computing platforms. Automated the collection/storage of information about Unix hosts, provided a Web-based user interface to define reports, and provided a CGI program to retrieve and present the output.
/
  • Performed requirements analysis for end-user requirements, work processes, external data sources, and interfaces.
  • Helped organize enterprise data sharing initiative, using brokered approach.

IT Analyst-Bell Atlantic, Technology Assessment Service (contract) by New Boston
Silver Spring, MDSeptember 1997 to November 1998

  • Researched and wrote news articles, technical reports, white papers, and business cases about emerging technologies and business opportunities, including broadband (e.g. xDSL, cable), Internet applications (e.g. voice over IP), and ancillary technologies (e.g. firewire, USB).
/
  • Worked with subject matter experts and industry leaders to develop concepts and gather information.
  • Developed database of H.323 vendors using Domino Web interface, NotesScript, and Notes formulas.

Lead Technical Writer-Fannie Mae, Object Factory Project (contract) by MYTA
Washington, D.C.April 1996 to September 1997

  • Documented an enterprise-wide, OO, SOA-based software development environment, which was a precursor to RUP and UML. Researched and wrote reference and user's documents about the run-time mechanisms, API, lifecycle methodology, development procedures, and extensive glossary of OOA/OOD and process engineering concepts.
  • Supervised and trained staff writers; coordinated projects; managed schedule; and served as technical liaison.
/
  • Contributed to best practices for OO modeling.
  • Automated preparation of online books using custom WordBasic and 'C' programs.
  • Served as project Webmaster; configured Apache Web server; wrote server-side routines in 'C' and Awk.
  • Participated in the development of sample applications.
  • Performed usability and functional testing.

Senior Technical Writer-Loral Federal Systems, FAA Modernization (contract) by MYTA
Rockville, MDSeptember 1995 to April 1996

  • Researched and wrote system-level operations and maintenance manual for an air traffic control automation system, developed for the FAA (TCCC part of AAS). Manual focused on centralized, remote maintenance of distributed TCP/IP Ethernet networks, and included detailed descriptions of system hardware and software.
/
  • Wrote, illustrated, and assembled documents using Interleaf.
  • Used various AIX tools and commands, NetView, and other applications to run and test system.
  • Compiled, wrote, and implemented error messages.
  • Used C and WordBasic routines to automate tasks.

Senior Technical Writer-National Public Radio, Distribution Division (contract)
Washington, DCApril 1995 to September 1995

  • Produced engineering guides, user guides, and installation guides for hardware/software automation systems for satellite downlink stations (SOSS).
  • Coordinated the work of various contributors and reviewers.
/
  • Wrote and illustrated documents Microsoft Word. Created figures in Visio, AutoCAD, MS Draw
  • Used VBA to developed a project-based documentation system.

Lead Technical Writer-GE Information Services (contract) by Facilities Plus
Rockville, MDJuly 1992 to April 1995

  • Wrote documents and online help for a financial consolidation and reporting system, LEX2000 (Windows, DOS, and MF versions). Documented reporting, data input, database administration, configuration topics, mathematical functions, and data format specifications.
  • Designed user interfaces for Windows version.
/
  • Supervised and trained staff writers; coordinated projects; managed schedule; served as technical liaison.
  • Tested product and tracked problem reports.
  • Used MS Word, KEDIT, and RoboHelp to develop content.
  • Automated tasks using Word and KEDIT macros.

Technical Writer–IBM (contract) by COMSYS
Bethesda, MDDecember 1990 to July 1992

  • Wrote online help and publications for an image and data processing system running on the AS/400. Covered operation of the system, product changes, advanced configuration, concept of operation, administration, and installation.
  • Used mainframe (XEDIT, BookMaster SGML) to draft books. Drafted help using AS/400 DDS and UIM hypertext system.
/
  • Used COBOL, OS/400 CL, and SQL to do a mass conversion of all help panels from DDS format to UIM format.
  • Used C and REXX to develop versioning and sorting routine for system messages.
  • Used REXX and XEDIT to automate editorial work.

Assoc. Operations Manager / Project Manager–Unitec Digital Systems
Vienna, VANovember 1989 to September 1990

  • Coordinated, wrote, and illustrated technical and cost proposals.
  • Managed daily operations and managed manpower.
  • Supervised team for installation of cable distribution system, featuring 1200-pair, 6 floors, multiple frames, and stations.
  • Wrote and illustrated project documentation.
/
  • Wrote business correspondence and legal abstract.
  • Maintained company business plan.
  • Installed, configured, and maintained telecommunications equipment (T1 channel banks and multiplexers, DCE, X.25).
  • Installed telephone and data cable distribution systems.

Technical Editor/Illustrator-NEC America, Fiber Optics Division (contract) by Tech Aid
Herndon, VAJuly 1987 to November 1989

  • Edited, illustrated, wrote, and proofread documentation about high-speed fiber optic systems, equipment, and software.
  • Followed GPO style and Bellcore standards.
  • Created interactive routines for AutoCAD (AutoLISP).
/
  • Used AutoCAD to create all graphics for department publications: technical illustrations, circuitry diagrams, flowcharts, etc. Drafted text using Wang OIS.

ADDITIONAL CONTRACTING/CONSULTING EXPERIENCE

Federal Program Support

DOE, Office of the Chief Information Officer, Budget office(2010-11)(contract by Planet Technologies)

  • Guided integration of planning, programming, budgeting, and performance evaluation.
  • Helped define KPIs and performance metrics for operating divisions.
  • Provide support for budget-performance integration.

U.S. Nuclear Regulatory Commission, OCIO (2007-2008)

  • Delivered data dictionary, architectural design and analysis artifacts for agency TRM.

U.S. Nuclear Regulatory Commission, OCFO (2006)(contract for Edgewater Federal Solutions)

  • Developed system architecture models for financial systems, using tailored DFDs to show information flows.

DOE, Office of Fossil Fuel, Office of Communications (2004)

  • Delivered guidelines for developing client-server software and preparing it for the production environment.

DOE, Office of Civilian Radioactive Waste Management, IT Department (2004)(contract by Planet Technologies)

  • Developed plans and supporting materials for Continuity of Operations Planning (COOP).

Department of Commerce, Bureau of Industry and Security (2003)

  • Delivered a Statement of Work for software contract; emphasis on the Rational Unified Process (RUP), SEI CMM, OMB A-130

Software Development/Programming

Juniper Networks (2010)

  • Developed prototype for a real-time, Web-based multicast monitoring portal. Integrated Juniper routers with system components in a push architecture. Utilized Apache, Comet/AJAX, SNMP, MySQL, Event scripts, JUNOS API, Perl, shell scripts, Javascript, JSON, AJAX, SNMP, and XML.

Dr. Dan Osterweil, MD, Gerontologist (2007)

  • Developed tool for gauging walking speed of patients. Used 'C' and National Instruments C API to develop data acquisition routines. Used Windows native API and COM to integrate user interface with MS Excel.

Subway Subshops, local franchisee (1990-1992)

  • Developed cash register/Point-of-sale system. Used 'C' language to create structured, modular programs. Built low-level user interface components, complete with windows, menus, online help, indexed database, and file I/O routines.

SIAC (2004)(contract by MoyaTech)

  • Implemented secure infrastructure enhancements to Zope/Plone database system for the U.S. Dept. of Navy. Configured and integrated servers; integrated new objects and adapted workflow.

LCTI (1994-95) (contract by MicroTemps)

  • Used WordBasic and series of templates to develop a closed, forms-based system that grew to accommodate the user's text and data entry. Provided batch input mechanisms and exported comma-separated data.
  • Used WordPerfect 6.1 to develop interactive template for constructing codified document that consisted of several sub-documents. Created C++ DLL to read/write configuration, store state, manage document revisions, and write structured files.
  • Wrote online help using RoboHelp and the Windows help facility.

Business and Marketing Support

Edgewater Federal Solutions (2010)

  • Developed marketing strategy based on extensive market research and analysis.
  • Presented product and business opportunities to investment community.

Planet Technologies (2005)

  • Developed company SDLC, emphasizing value-added principles.
  • Prepared proposals for IT-related RFPs.

JD Monitoring (1987-1991)

  • Researched, wrote, and illustrated user manuals for electronic, geriatric care device.
  • Wrote and designed advertisements and promotional material.Created company logo.

Project Support

National Public Radio (NPR) (2005, 2000, 1996)

  • Developed installation and engineering guide for next-generation satellite distribution system (ContentDepot).
  • Performed requirements analysis and presented GUI prototypes for Web-based survey.
  • Develop Web-based help for the survey. Participated in beta testing and quality assurance.
  • Produced end user documentation for messaging subsystem of satellite broadcast system.

MiSoft– Metters Industries (1998-99)

  • Developed, researched, wrote, and illustrated a training course for Internet gateway sites sponsored by the USAID. Topics included TCP/IP concepts, administrative support, components of the gateway (e.g. Cisco router, IRX firewall, modem bank, Unix server, RADIUS).

PBS(1998)

  • Edited training manual for the DTVExpress project, which introduced Digital TV broadcasting to broadcast engineers.

MicroDynamics, Inc.(1994)

  • Wrote and illustrated system administration manual for document imaging software product, MARS 6000.

IBM (1990)

  • Edited and rewrote engineering manuals for the Advanced Automation System (AAS) project for the FAA.

Resource Consultants, Inc.(1990-91)

  • Edited, rewrote, and produced camera-ready copy for SOPs for the U.S. Postal Service.

Contel SPACECOM(1986-87)

  • Coordinated documentation process for documents deliverable to the U.S. Air Force (ICDs, B- and C- Specs, proposals). Handled documents from receipt of originals, to word processing, to graphics, to print. Conformed to MIL standards.

EDUCATION AND ACHEIVEMENT

  • Bachelor of Arts degree in Art History, University of Maryland, College Park, 1985
  • Minor in Advertising Design. Museum intern, Walters Art Gallery, Baltimore, MD

PATENTS

  • 7,042,880 Congestion and throughput visibility and isolation
    Introduces QoS into a carrier network in a manner that enables the delivery of sophisticated and demanding IP-based services to subscribers, does not affect existing Internet tiers of service, and is cost-effective in terms of initial costs, build-out, and ongoing operations.
  • 7,569,762 RF-based dynamic remote control for audio effects devices or the like
    Provides wireless remote control of devices, where the controller is worn by, or affixed to, the operator, and responds in real-time to position or movements. Enables the operator to control remote devices, even while engaged in other activities. For example, a musician uses the remote control in the form of a finger ring to finely control (nuance) audio effects.

SUPPORTING LISTS

Programming | Patents | Documentation Topics | Types of Documentation | Computer Skills | Networking

PROGRAMMING LANGUAGES AND TECHNIQUES
Access (Microsoft) / Prototyped reporting application (Fannie Mae) and several relational schemas.
AJAX / Used XMLHTTP object to create seamless, fully interactive Web application (Verizon). Used Comet push server for Juniper multicast monitoring portal.