MARK MATSON
5411 SW 4th Pl. • Gainesville, FL 32607 • Phone (352) 374-7219 • Cell (352) 359-2546 •
EDUCATION
UNIVERSITY OF FLORIDA, Warrington College of Business
Master of Science in Business Administration – Decision & Information Sciences, December 2004
Gainesville, Florida
Concentration: Information Technology
GPA: 3.5/4.0 (While working 15-20 hours per week)
Relevant Business Technology Coursework:
- Management Information Systems
- Telecommunications & Network Security
- Advanced Systems Design and Development
- Business Database Design
- Data Analysis and Decision Support
- Managerial Quantitative Analysis
Coursework covered areas such as: Use Cases, UML, SDLC with Object-Oriented Analysis and Design, Data Mining, DBMS, Network Protocols, and Electronic Commerce
STETSON UNIVERSITY
Bachelor of Business Administration, May 2003
DeLand, Florida
Major: Computer Information Systems
GPA: 3.2/4.0 (While working 25-30 hours per week)
WORK EXPERIENCE
Software Tester/Quality Assurance, Gleim Publications, Inc. July 2004 to Present
Gainesville, FL
- Performed analysis on test preparation software to ensure quality and merit of products before final release to the public
- Ran controlled scenarios designed to ascertain integrity and durability of software programs in order to maintain a competitive advantage
PeopleSoft Reporting Analyst Intern, UF BridgesMay 2004 to August 2004
Gainesville, FL
- Created queries and reports using Cognos Query and Impromptu for use by the University of Florida’s students, staff, and faculty to replicate legacy system reports
- Wrote requirements and testing procedures using TestDirector to be used for future object integration
Database Assistant, University Press of Florida September 2003 to December 2003
Gainesville, FL
- Interviewed employees and followed up on requests in order to develop solutions throughout departments within the company to be implemented into the database
- Contributed to an ongoing normalization process of the database from the obsolete legacy system to a contemporary data management structure
Customer Service Representative, ConvergysSeptember 2002 to May 2003
Lake Mary, FL
- Employed with the Technical Support Solutions of the Customer Management Group
- Responsible for providing customer support on desktop applications, modems, high speed cable data, and resolution for billing issues
SKILLS
Operating Systems: Windows 95, 98, Me, XP, and NT
Programming/Web: Java, C++, C#, JavaScript, VBScript, HTML, SQL, ASP
Software: Microsoft Word, Excel, Access, Powerpoint, Outlook, FrontPage 2000, Project 2002, Visual InterDev 6.0, SQL Server, Visio, Macromedia Dreamweaver 4, Flash 5, Fireworks 4, Symantic Java Café, Quickbooks Pro, SAP R/3, Visual Studio.NET, Cognos Query, Cognos Impromptu, Mercury Test Director 8.0