ACTION PLANFOR HEALTH TEAM1

Action Plan for Health Team

Following the Guidelines of the American Psychological Association

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Introduction

The new diabetes product is due to be delivered for beta testing six months from today. Today, your first day on the job, you have spent the entire day talking to each team member separately. Here is what you have discovered so far today:
Issue #1: Darius and Tom have been in conflict for several weeks over how to approach the design of a critical piece of the product.
Issue #2: John and Julie are so disillusioned that they are job hunting, but each has unique skills that you do not wish to lose.
Issue #3: Jinsoo tends to isolate himself when there is conflict, which decreases his productivity.
Issue #4: Tom believes that the rest of the team is cutting him out of the picture because of his age and lack of interest in using Google to create workspaces where everyone can brainstorm. Tom would rather just talk about his ideas. I was also briefed by the general manager, who shared that the former leader had been fired due to unethical practices such as taking bribes from vendors. However, the team members didn't know that and really liked the former leader; they are angry that he is gone. Using my new knowledge of multicultural teams and communication, the change process, decision making, and ethics, write an action plan to get this team back on track. This paper should be supported by your readings and must provide specific steps based on this knowledge. Cite sources, etc. Remember–whenever you write a paper in a course, your task is to show that you understand the material you are learning, that you can apply it to specific situations, and that you can think critically and creatively in new situations. The action plan for the health team will be in three steps. First, I will begin with some background to my role in this team leading process.

Team Leader’s Role

The key roles and functions of a Team Leader’s role according to the Harvard Smithsonian Center for Astrophysics (2016) are: hiring, promotions, reassignments, position classification and grading, salary determination, performance appraisal reviews and processing, awards reviews and processing, personnel data entry and records maintenance, consultation and advisory services to management and employees include conduct problems and performance problems, policy development, technical policy interpretation, work permitting immigration Visa program, benefits including health care insurance, life insurance, disability insurance, retirement, voluntary accidental death and dismemberment insurance, leave transfer program, tuition assistance program, training opportunities and combined federal campaign, employee assistance referral and workers’ compensation.

Below is an example of an organizational chart that can help to envision the structure of the various roles and functions of an HR Department, which is similar to the functions of a Team Leader’s role using the example of a fire department? This chart includes the structure of the entire organization of the fire department, not just the HR Department; however from this chart you can also see where the HR Department fits into the network of a large organization and how it is situated, as well as how it is structured:

Figure 1: Organizational Chart for a HR Department

In Figure 2, I show how an Team Leader can use the concepts of an HR Department to best manage their health team.

Figure 2: HR Department Structure
In Figure 2 you can see that the structure of personnel of an HR Department has the Human Resources Director at the top of the department. As Team Leader I am also in the same position as an HR Manager.

Managing Compensation of the Health Team

Although the previous Manager took bribes and was rightfully fired for doing so, the issue of the compensation that the former Manager was receiving from the organization probably was his motivation for his actions. In Figure 3 below illustrates the compensation wages of Human Resource Managers and also Team Leaders across the United States:

Figure 3: Salary for Human Resource Managers and Team Leaders

By fairly compensating my health care team and not only myself as Team Leader, I should be able to better manage the group who will help to launch this new diabetes product. Below in Figure 5 is an illustration of the compensation levels of Americans based on years of experience in the given occupation:

Figure 5: Years of Experience and Compensation

The occupation that an employee is in will also determine the level of compensation that an employee would receive. Figure 6 is an illustration of compensation as it relates to occupation:

Figure 6: Occupation and Compensation

All of these main factors of education, experience and occupational type play a role in the compensation levels that I would provide for my health care team so that will comply with my instructions as Team Leader.

References

Harvard Smithsonian Center for Astrophysics. (2016). HR: Functions. Boston: Harvard

University. Retrieved from: