Ryan J Chaille

1304Peterson Ct

Greenwood, IN 46143

(812) 767-0325

OBJECTIVE

I am a self-driven, highly motivated employee, seeking an opportunity to work with a company that has proved themselves to the best company in their field. With my acquired skills and experiences, I would like to offer the knowledge I have obtained for your company.

EDUCATION

Ivy Tech Community College, Indiana Graduated May 2013

-Associates Degree of Applied Science in Computer and Information Technology

-Certificate in PC Support and Administration & Computer Information Technology

IUPUI, Indiana

-Studied Cytotechnology/Nuclear Medicine for two years

WORK EXPERIENCE

Endress+Hauser, Greenwood Indiana February 1st 2016– Present

Business Systems Specialist

Supervisor: Chris Flowers Will give contact upon hire status

  • Understand and document the business systems landscape
  • Use structured analysis methods to understand business challenges and drive technical solutions, whether internally or externally developed
  • Handling of business systems incidents and requests via Saleforce and Zendesk
  • Create and implement new customer creation via SAP database system
  • Reengineer processes to increase the accuracy, speed of entry and information efficiency of the SAP customer master database, SAP part creation and additional accounts

Reason for leaving: The Company is not doing well and everyone I started working with are leaving.

Adidas Group/Reebok, Indianapolis Indiana February 3rd 2014 – January 29th 2016

Quality & Engineer-Analyst

Supervisors: Dan Taylor

• My job consist of working in project management and industrial engineering. I take on projects for both sides of the company to figure out ways to save money and better train employees. (Have done Six Sigma Projects)

• One of the leaders of company safety committee

• Leader of Results to Action Team- This is a program I lead once a week where employees can convey any issues, questions or thoughts about the company. We find ways on how we can improve the company and the actions we should take to accomplish these tasks.

• Use Microsoft software such as Visio, Access, Excel, PowerPoint and word for data collecting, work flow diagrams, value stream mapping, scorecards, quarterly presentations and performance charts

• Overall complete task that will gain the company more success

Federal Home Loan Bank Indianapolis (FHLBI) June 3rd 2013- January 31st 2014

Information Technology Specialist

Supervisor: Ben Mazzei 317-465-0271

  • Computer Infrastructure- Cable management, racking servers, wiring of all cables
  • Computer Operations- Image PC’s, PC moves, Tech Support, Printer Part Replacements
  • Technical End User Support- Toner replacements, Accounts (Active Directory), Databases
  • Setup Company SharePoint Customer accounts with RSA tokens (LAS & MemberLink)

SKILLS

  • Proficient in Microsoft Office, Great at trouble shooting technology
  • Great with customer relations, communication, business, sales, and management skills
  • Strong work ethics, positive attitude, time management, and self/team motivation