Qualcon 2014
“Discovering Quality: The Portal to Sustained Success!?”
Preliminary Programme
Preliminary v0.4
Sponsors
Supporters
Introduction
Qualcon 2014 is an exciting opportunity for Australasian organisations and individuals and our neighbours in the Asia Pacific region to meet and share best practices in quality, productivity and business excellence.
It will bring large numbers of delegates to this State due to our continuing reputation of holding the best ‘Qualcon’ Conferences, with the last Adelaide Qualcon attracting over 200 Australian and International delegates and speakers from a wide range of industries including Defence, community, education & services sectors, business excellence, software & IT professionals as well as manufacturing.
The theme for the 2014 Conference is:
“Discovering Quality: The Portal to Sustained Success!?”
This theme is designed to encompass the following ideas:
- Discovering quality – The relevance of new and traditional quality tools for today’s society and economy
- Sustained success – The role of quality in enhancing performance excellence
- Portal – how technology is going to help shape the gateways to the future.
Qualcon 2014 will be unlike any quality or business management conference you have attended. Australian Organisation for Quality Inc (AOQ) prides itself in running the most informative and technically sound conference in Australia.
Keynote Speakers
Qualcon 2014 has invited keynote speakers from a variety of service and industry areas which is aimed at adding both balance and variety to the Conference.
Dr James Galloway - CEO JAS-ANZ
The language of quality, change and diversity
Mr Stuart Howie - Fairfax Media
Transforming an old business
Mr David Flanagan - Dinner Speaker
Speaks on“Stand Up With Confidence” at which unemployed young people learn, through stand-up comedy, how to renewconfidence in their lives and outlook.
Ms Sandy Schutte
Transforming culture in hospitals
Mr Raymond Spenser
Culture, Innovation and Performance
RevLynn Arnold
Why Business Excellence thinking can transform the Community Service Sector
Professor John Dalrymple
Sunday 19th October 2014
1800 to 2000 / Welcome Cocktail Reception & Registration– Hosted byMr Russell Hughes President AOQ (SA) Inc.This event is traditional to Qualcon® to reacquaint with your colleagues and meet new friends.
Where possible our exhibitors will be around their booth and looking forward to meeting you.
The event will be held in the Exhibition Hall at the Sebel Playford Hotel Level 1.
Monday 20th October 2014
08:30 / Welcome & House Keeping – Mr Craig Ottaway08:45 / Session Chair – Mr Russell Hughes AOQ(SA) President
Welcome to Country
Kaurna Representative
08:55 / National President’s Address
Dr Martin Andrew AOQ National President
09:15 / Conference Opening Address
Dr James Galloway CEO JAS-ANZ
09:40 / Keynote Address
Mr Stuart Howie Fairfax Media “Transforming an old business: Productivity improvement though improved process, quality and culture change - the case study of Fairfax Media's Rural Press”
10:20 / Morning Tea – Sponsored by TQCS International
Stream 1
Improving the Culture of Quality
Chair – / Stream 2
JAS-ANZ
Chair – / Stream 3
Disability SA, DCSI
Quality Reference Group
Chair –
10:50 / Dr Martin Andrew URS"Improving the Quality Culture in a global consulting business: the case study of URS"
11:30 / Mr Kym Williams, BRS "Embedding a high performance culture through an 'Above the Line' mindset”
12:10 / Mr Kevin Bilske, Aust Post Adelaide "Moving from public service to customer service - from GPO to Australia Post”
12:50 / Lunch
Stream 4
Topical Projects and issues in Quality Demystifying the Conference Theme
Chair – / Stream 5
Making sense of the expanding miasma of compliance requirements
Chair – / Stream 6
NDIS
Chair –
13:30
14:10
14:50
15:30 to 17:00 / Afternoon Tea
Networking, Trade Exhibition and personal administration
Trade Exhibition Close
18:30 / Pre dinner cocktails Gala dinner
featuring
Classical String Quartet
19:00 to 22:30 / QUALCON 2014 GALA DINNER& Presentation of National Awards
Sponsored by General Dynamics Land Systems - Australia
Guest Dinner Speaker
Mr David Flanagan“Stand Up With Confidence”
Tuesday 21st October 2014
0845 / Day 2 Welcome and Housekeeping - MrCraig Ottaway09:00 / Address
Chair –NZOQ Representative
Mr Raymond Spencer Global leader, Capgemini; Chair, SAMHRI; Member SA Economic Development Council
"Culture, Innovation and Performance"
09:20 / Keynote
Ms Sandy Schutte “Transforming culture in hospitals”
09:55 / Keynote
Rev Lynn Arnold, former SA Premier, former CEO of World Vision and Anglicare.
"Why Business Excellence thinking can transform the Community Service sector"
10:30 / Morning Tea
Stream 1
Performance Excellence
Chair – / Stream 2
Quality in the Community Services and Health Sectors
Chair – / Stream 3
10:55 / Service to Youth Council
“Using ISO9001 to address multiple compliance requirements”
11:35
12:15 / Ms Christine Knox
“Young people and Quality”
12:55 / Lunch
Stream 4
Quality and Productivity
Chair – / Stream 5
Quality in the Community Services and Health Sectors continued
Chair – / Stream 6
13:30 / Mr David Zadow, Riverland grape grower"Keeping grape growing profitable: vigneron productivity through customer focus and process improvement"
14:10
14:50
15:30 / Afternoon Tea
16:00 / Plenary 4
Chair –
17:00 / Day Close
18:30 to 22:30 / College of Juran Medallists Dinner Meeting hosted by Dr Chris Brendon CJM Chairperson
Conference Board Room
College of Juran Medallists & Guests
Wednesday 22nd October 2014
08:45 / Day 3 Welcome & House Keeping –Craig Ottaway09:00 / Address
Chair –
09:20 / Keynote
10:00 / Morning Tea
10:20 / Address
Stream 1
Quality and Education
Chair - / Stream 2
Where Products are One-offs: Quality Challenges in Consulting Organisation
Chair –
10:55
11:30
12:10
12:50 / Lunch
13:30 Panel Discussion with Audience
14:40 / Qualcon 2016Invitation
Chair –
14:50 / Plenary 6
15:30 / Afternoon Tea
16:00 / Conference Summation
Chair –Dr Martin Andrew
Professor John Dalrymple PhD. - Qualcon 2014 Conference Summation
16:45 / Conference Close
Closing and appreciation by Craig Ottaway & Dr Martin Andrew
Please Note – This programme may be changed at the discretion of the Qualcon 2014Organising Committee.
Updated by Craig Ottaway, 18 April 2014