PAY GRADE: 419
CLASS TITLE:SENIOR HUMAN SERVICES COUNSELOR SUPERVISOR - F/C - SES
ALLOCATION FACTOR(S)
This is work supervising Human Services Counselors II or III - F/C and/or other professional level employees providing case management, guidance and counseling to mentally deficient, elderly, emotionally disturbed, and/or indigent clients and their families; and/or supervising the counseling in an alcoholism treatment program. The employee(s) in the position(s) allocated to this class must spend a minimum of 75 percent of their time performing duties which involve contact with patients/inmates in a correctional or forensic facility or institution. The primary duty of the employee(s) in the position(s) allocated to this class is to spend a majority of time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward or discipline subordinate employees or to effectively recommend such actions.
EXAMPLES OF WORK PERFORMED:
(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.)
- Motivates employees to improve the quality and quantity of work performed.
- Plans work loads, work flows, deadlines, work objectives and time utilization with employees.
- Evaluates employees through establishing evaluation criteria and responsibilities and meeting regularly with employees to ensure the established criteria are met.
- Trains employees in methods for performing an effective and efficient job.
- Communicates on a regular basis with employees both individually and in staff meetings.
- Directs the work of employees to ensure best use of time and resources.
- Provides consultation to community organizations and agencies relative to the aging process and the specific needs of elderly and disabled adults.
- Evaluates appropriateness of service through quality assurance visits to clients' homes.
- Actively participates in planning for and coordinating services to elderly and disabled adults.
- Develops unit training and procedures for the provision of services to elderly and disabled adults.
- Provides statewide consultation in maternity and family planning, pediatrics, and other health related services.
- Develops guidelines and procedures for providing social services to the families in maternity health and family planning programs.
- Provides consultation to regional and local health department staff relative to social services and the coordination of departmental social services.
- Evaluates patients' usage of family planning programs through field visits.
- Develops a specialized alcoholic program providing clinical social services activities for treatment of alcoholics.
- Surveys the need for hospitalization of alcoholics within a region and formulates the institutional alcoholic rehabilitation program.
- Assists in planning and coordinating an in-patient alcoholism treatment program.
- Performs related work as required.
KNOWLEDGE, SKILLS AND ABILITIES:
(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)
- Knowledge of theories and practices in counseling, social work or rehabilitation.
- Knowledge of professional ethics relating to counseling.
- Knowledge of interviewing techniques.
- Ability to supervise people.
- Ability to provide counseling and guidance to others.
- Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
- Ability to actively listen to others.
- Ability to establish and maintain effective working relationships with others.
- Ability to communicate effectively.
MINIMUM QUALIFICATIONS
EFFECTIVE:
7/1/2001
HISTORY:
02/27/1996
10/18/1994
01/30/1989