Talquin Team Goals for 2017

Goals by Individual
Ashley
  • Work on self-improvement including training on public speaking, management courses
  • Read self-improvement books such as leadership books
  • Work on taking more initiative to improve self-confidence

Blake
  • Achieve zero preventable accidents
  • Achieve zero bank corrections
  • Implement prepaid metering by March 1
  • Complete over 30,000 meter exchanges this year
  • Complete all meter equipment inspections by end of Q1
  • Have more accurate budgeting while staying 10% under budget

Colleen
  • Have the safety department accomplish buy-in from the supervisors (idea: invite safety manager to management team meetings once per month at the strategic planning meetings)
  • Get an leadership and employee development program in place
  • Develop the manager and get organization within the communications and outreach department
  • Delegate and trust more to become more comfortable with managers’ abilities
  • Find out where all the vehicles are
  • Get T4 building project completed in 2017

Dane
  • Mitigate all five high security risks by 7/1/2017
  • Mitigate five medium security risks by the end of the year
  • Have the Gretna and Hinson substations communicating before the go-live date (5/31)
  • Successfully deploy physical security by the end of 2017
  • Label all networking cables and clean up all communications rooms by the end of the year
  • Roll out a mobile app by the end of the year

Sean
  • Offer digital payment to outside vendors for accounts payable by July 2017
  • Visit two key accounts per month beginning in February
  • Visit all five warehouses beginning in February
  • Delegate more tasks to key staff
  • Cross-train in billing department
  • Provide staking sheet training

Tim
  • Improve communication internally and externally
  • Delegate (and be specific about what tasks need to be delegated, when, and to whom including with what procedures in writing)
  • Share ideas, problems, and results (including by inviting managers from other departments to your department meetings)
  • Engage others throughout the organization when prudent
  • Move toward a more digital world (real time documentation, data gathering, reporting)
  • Increase and enhance water quality
  • Develop an enhanced flushing program targeting problem areas
  • Implement work plan efficiently concentrating on aged infrastructure and problem areas
  • Develop analytical tools for water usage and unaccounted volumes (complete AMI exchanges by Q2 of 2018)
  • Improve and expand on training opportunities toward an enhanced safe working environment

Tony
  • Identify people in the department for succession planning and begin the process of preparing them by the end of 2017
  • Complete 30,000 meter exchanges by the end of the year (with entire project completed by Q2 of 2018)
  • Meet reliability goals by December 2017
  • Complete the 2017 right-of-way plan in 2017
  • Develop a training plan for dispatch center (by end of Q2) and begin implementation soon after
  • Develop and roll out the community solar program

Tracy
  • Develop and roll out the community solar program (Tony and Sean) by 15 April 2017
  • Implement TWWI work plan by scheduling projects (by 31 January 2017) and making sure they are completed on time based on the schedule (Tim)
  • Implement prepay by 1 March 2017 (Blake)
  • Meet reliability goals by 31 December 2017 (Tony)
  • Establish a safety improvement plan by 30 June 2017 (Colleen)
  • Reduce cybersecurity risks by 1 July 2017 (Dane)
  • Complete succession plan by 30 June 2017 (Colleen)