Position Description
Position Title: / Team Leader
Program: / Pathways Eurobodallaand Monaro
Classification: / Equivalent to SCHADS Level 5 (NSW)
Position Reports To: / Director, Service Delivery
Position Outline: / This position will oversee the implementation and management of the Pathways Eurobodalla and Monaro services, including the provision of high quality AOD services in collaboration with local health and community services and other relevant services.
Key Accountabilities
Implement and manage the Eurobodalla and Monaro AOD services
Develop collaborative working relationships with local Drug and Alcohol Service, other health and community services and other key stakeholders
Ensure the provision of high quality person centred services that meet expected standards and are planned and delivered in partnership with clients
Promote a continuous quality improvement and safety framework
Duties and Responsibilities
  • Work directly with clients and provide oversight of services delivered by team members, including holistic assessment, counselling, case management, education, support and group facilitation for clients and family members impacted by drug and alcohol use.
  • Facilitate support and therapeutic groups for clients and family members
  • Build effective working relationships with local health, community, emergency and justice related services
  • Undertake activities that promote coordination and continuity of careand promote the development of professional networks.
  • Provide information and advice to relevant service providers as required
  • Ensure professional standards in relation to service provision, client support letters and reports.
  • Promote a culture of continuous quality improvement. Monitor Team performance through accurate data collection, client outcome measures and other key performance indicators.
  • Prepare progress and service reports as required by the Director and in line with contractual requirements.
  • HR management of the team, including maintaining a positive and cooperative work environment, mentoring and identification of staff development needs and opportunities
  • Engage in evaluation of own performance and that of line staff, including ensuring regular supervision and performance management through the Annual Performance Review process
  • Contribute to the development of Directions’ policies and procedures, ensure staff work in accordance with health and safety guidelines and actively engage in risk management processes
  • Foster close working relationships with other Directions programs and participate in relevant clinical and staff meetings
After hours work may be required
Selection Criteria
  1. Qualification and Experience

  • Tertiary qualification or currently studying towards a qualification, in Social Work/Counselling/Psychology/Nursing/ or other relevant field and/or
    Certificate IV in Alcohol and Other Drug Work
  • Significant experience working in alcohol and other drugsor related sectors

  1. Skills, Knowledge and Capabilities

  • Demonstrated program management and leadership skills, including human resource management, policy and procedure development, quality assurance, risk management and reporting
  • Well-developed understanding of the impact of alcohol, methamphetamine and other drug use and the associated issues this client group may experience, including physical and mental health and other co-morbidities.
  • Excellent knowledge of evidence based treatment, harm minimisation, case management and support strategies.
  • Excellent communication and interpersonal skills, combined with a proactive and hands on attitude
  • Ability to user a Client Information management system
  • Demonstrated ability to promote a positive work environment and build effective multidisciplinary teams
  • Demonstrated ability to develop collaborative working relationships with other programs and external agencies
  • Ability to work competently in a cross cultural environment
  • Thorough understanding of the importance of personal and professional boundaries, ethical behaviour, policies and procedures

  1. Behaviours

  • A commitment to Directions Health Services mission and values
  • Demonstrated ability to work with minimum supervision and collaboratively in a team environment
  • Ability and a commitment to effectively engage with staff, and with clientsfrom a marginalised background, in a non-judgemental courteous and respectful manner
  • Willingness to travel regularly within the region and to the ACT

  1. Other Requirements

  • A current Senior First Aid Certificate or willingness to obtain
  • Employment is subject to a satisfactory National Police Check
  • NSW Working With Children check
  • Australian Citizenship or suitable rights to work in Australia
  • Current Driver’s Licence

Directions is a Non-Government Not for Profit Organisation funded by the Commonwealth and ACT and NSW Governments, and all positions and employment agreements are subject to the availability of funding.
I acknowledge that I have read and understand the duties and responsibilities required of me in this position and that my supervisor will provide any further clarification required.
Employee Signature / Date

PD Team Leader Eurobodalla & Monaro March2013