DEPARTMENT OF HR MANAGEMENT
EMPLOYEE WORK PERFORMANCE STANDARDS FORM
/ Supervisors are responsible for establishing the initial standards, but standards must be reviewed annually and amended when appropriate. The employee must be given an opportunity to comment when the standards are revised (NAC 284.468).Employee Name: /
Last
/First
/ Ini / Employee ID #Class Title: / Date Standards Est/Rev:
Department/Division:
Agency #
(3 digits): / Home Org #
(4 digits): / Position Control #:
I have read and understand the work performance standards for this position. I understand these standards may be modified after discussion with my immediate supervisor and with the concurrence of the appointing authority.
Employee Signature: / Date:
Supervisor Title & Signature: / Date:
Reviewing Officer Title & Signature: / Date:
Appointing Authority Title & Signature: / Date:
Job Elements
(Defined as principal assignments, goals,
responsibilities and/or related factors.) / *Weighted Value / Performance Standards
Job Element #1:
Job Element #2:
Job Element #3:
Job Element #4:
Job Element #5:
Job Element #6:
Job Element #7:
Job Element #8:
Job Element #9:
Job Element #:
Core Competencies
(Note to Supervisor: Core Competencies must be included in all Work Performance Standards. Please see Developing Work Performance Standards for options and instructions.)
Customer Service
Adaptability/Work Adjustment/Communication/Teamwork
Safety / Handles irate customers and other difficult situations in a cooperative, polite, courteous and helpful manner; follows through to assume responsibility for success with the customer; responds quickly to changing circumstances and customers’ needs.
Demonstrates the ability to plan, organize, and prioritize workload and job assignments; seeks out efficiency and demonstrates good use of available resources; responds to changes in work load prioritization and department needs; keeps others involved and informed; does not cause discord that would negatively impact morale; demonstrates good listening skills and a willingness and ability to solve problems with others; communication with others is calm, well thought out and delivered in a manner that is easily understood; clearly supports team goals in a consistent manner.
Will adhere to all workplace safety policies and procedures at all times with no failure to comply.
*If a weighted value is not designated, each job element has an equal weight.
Distribution: Original to Agency; Copy to Employee; Copy to Supervisor NPD-14 Est. 1/03
Revised 10/1/07