Jennifer Ramage
1402 Cooper Lane
Phone: 843-940-9015
E-mail:
Objectives
To receive my RN licensing after completing my Associates program studies. To put forth my skills and knowledge in a job that challenges and teaches me daily, while allowing to help others.
Education
Associates Health Sciences (May 2017)
Currently fulfilling my coarse requirements to obtain my AHS degree in May 2017. I will be applying to the Nursing Program in the Fall. (August 2016)
Experience
Owner-Construction Clean Up (April 2014 –Present)
Busy Bee Clean(1402 Cooper Lane, Conway, SC 29527)
Clean up and remove all loose, unnecessary material and debris
Sanitized all facilities/reciprocals, polish windows and glass, remove dust and particles
Make home move in ready, or display available.
Customer Service Agent (October 2014- June 2016)
Startek, Inc. 310 Hinson Drive, Myrtle Beach, SC 29575
Customer service in a fast paced outsourcing call center. Provided account information to clients, processed payments, credits, and refunds. Informed client on plan changes, upgrades, availability and specialty services provided. Corrected 500+ client’s accounts with errors in demographic updates, medical history, and updated HIPAA. I helped design a database set up to better utilize the system as well as efficiently update in real time.
Voted Top Brand Warrior multiple times and offered supervisor position after only 3 months on job. Crossed trained in all pieces of business for health care client and assisted with training new agents on material as well as provided floor support for tenor agents.
Personal Care Assistant/ Medication Tech (February 2012- October 2014)
Anderson Oaks Assisted Living (932 Highway 90, Conway, SC 29526)
Provided personal hygiene assistance to the residents, assist with daily exercises, small errands, shopping.
Provided AM and PM medications as ordered by Physician and monitor blood pressure, heart rate, blood glucose levels, and monitor insulin levels, provide vital information to and from patient’s physician.
Personal Care Assistant (January 2012- January 2008)
Magnolia’s Assisted Living (2901 62nd Avenue, Myrtle Beach, SC 29575)
Assisted residents with clothing, daily hygiene, bathing, and housekeeping of corridor
Provided support in exercise, trips, and social events
Provided transportation to and from Physician appointments and procedures
Documented ADLs, vitals, and input/output
Skills
Efficient in Microsoft Word, Excel, PowerPoint, Note
Extensive background in Healthcare with focus on patient care, medication administration
Thorough and detail oriented with charting skills
Multitasker and creative problem solver
Several years in retail, cashier prior to interests in health care
References
Alisha Jordan Brown – 6 years
Embrace Hospice – RN
Conway, SC 29526
843-241-0315
Isaiah White – 3 years
Startek, Inc.- Operations Manager
310 Hinson Drive, Myrtle Beach, SC 29575
843-903-8580
Brandy Fain- 2 years
Startek, Inc.- Public Relations/Marketing
310 Hinson Drive, Myrtle Beach, SC 29575
843-903-8583
Christopher Thompson – 1 year
Horry Georgetown Technical School – Health Science Professor
2050 E Highway 501, Conway, SC 29526
843-349-7915