21

Clovis Community College

Institutional Self Evaluation Report

of Educational Quality and Institutional Effectiveness

In Support of Reaffirmation of Accreditation

Submitted by:

Clovis Community College

10309 North Willow Avenue

Fresno, California 93730

Submitted to:

Accrediting Commission for Community and Junior Colleges

Western Association of Schools and Colleges

January 5, 2018

<left blank on purpose>

Certification

To: Accreditation Commission for Community and Junior Colleges, Western Association of Schools and Colleges

From: Dr. Lori Bennett

Clovis Community College

10309 North Willow Avenue

Fresno, California 93730

This Institutional Self Evaluation Report is submitted to the ACCJC for the purpose of assisting in

the determination of the institution’s accreditation status.

I certify there was effective participation by the campus community, and I believe the

Institutional Self Evaluation Report accurately reflects the nature and substance of this institution.

Signatures:

______

Dr. Paul Parnell, Chancellor, State Center Community College District

______

John Leal, President, State Center Community College District – Board of Trustees

______

Dr. Lori Bennett, President, Clovis Community College

______

Kelly Fowler, Accreditation Liaison Officer, Clovis Community College

______

Elizabeth Romero, Academic Senate, President, Clovis Community College

______

Jason Mendez, Classified Senate, President, Clovis Community College

______

Bryndis Arnarsdottir, Associated Student Government, President, Clovis Community College

Table of Contents

Cover Sheet…………………………………………………………………………………….... 1

Certification of the Self Study Report………………………………………………………..... 3

Introduction

A.  Clovis Community College History

B.  Major Developments Since Becoming a College (Summer 2015)…………………….

C.  Herndon Campus (Sites Where Fifty Percent Or More of a Program is Offered………

Presentation of Student Achievement Data and Institution-Set Standards

Organization of the Self Evaluation Process……………………………………......

A.  Accreditation Standard Committee

B.  Timeline

Organizational Information ……………………………………………………………………...

A.  Organizational Charts

B.  District Functional Map

Certification of Continued Institutional Compliance with Eligibility Requirements ………..

A.  Authority

B.  Operational Status

C.  Degrees

D.  Chief Executive Officer

E.  Financial Accountability

Certification of Continues Institutional Compliance with Commission Policies ……………..

A.  Public Notifications

1.  Checklist Item: Public Notification of an Evaluation Team Visit and Third Party Comment

2.  Policy on Rights and Responsibilities of the Commission and Member Institutions

B.  Student Achievement………………...…………………………………………………

1.  Checklist Item: Standards and Performance with Respect to Student Achievement

C.  Credits and Degrees…………………………………………………………………….

1.  Checklist Item: Credits, Program Length, and Tuition

2.  Policy on Institutional Degrees and Credits

D.  Transfer Policies…………………………………………………………….………….

1.  Checklist Item: Transfer Policies

2.  Policy on Transfer of Credit

E.  Distance Education and Correspondence Education…………………………………...

1.  Checklist Item: Distance Education and Correspondence Education

2.  Policy on Distance Education and Correspondence Education

F.  Complaints and Representation of Accredited Status………………………………….

1.  Checklist Item: Student Complaints

2.  Policy on Representation of Accredited Status

3.  Policy on Student and Public Complaints Against Institutions

G.  Advertising and Recruitment………………………………………………………….

1.  Checklist Item: Institutional Disclosure and Advertising and Recruiting Materials

2.  Policy on Institutional Advertising, Student Recruitment, and Representation of Accredited Status

H.  Title IV Compliance……………………………………………………………………

1.  Checklist Item: Title IV Compliance

2.  Policy on Contractual Relationships with Non-Regionally Accredited Organizations

3.  Policy on Institutional Compliance with Title IV

Acronym Key ……………………………………………………………………………………..

Standard I: Institutional Mission and Effectiveness

I.A: Mission

I.B: Improving Institutional Effectiveness

I.C: Institutional Integrity …………………………………………………………………

Standard II: Student Learning Programs and Services

II.A: Instructional Programs

II.B: Library and Learning Support Services

II.C: Student Support Services

Standard III: Resources

III.A: Human Resources

III.B: Physical Resources

III.C: Technology Resources

III.D: Financial Resources

Standard IV: Leadership and Governance

IV.A: Decision-Making Roles and Processes

IV.B: Board and Administrative Organization

IV.C: Governing Board ……………………………………………………………………

IV.D: Multi-College Districts or Systems

Evidence Inventory

Quality Focus Essay……………………………………………………………………………….

Changes and Plans Arising out of the Self-Evaluation Process……………………………….

Introduction

A Brief Background

In the 1990s, the State Center Community College District (SCCCD) established centers in the district’s northern areas of Madera and Oakhurst in an effort to increase the educational and student support services offered to the residents in that area. In 1992, the district established the Clovis site when it purchased land off of Herndon Avenue that included buildings that a private college previously owned. This collection of buildings was the original the Clovis Center (which was later relocated to a new our new college location at the cross streets of Willow Avenue and International Avenue in 2007) and is now called the Herndon Campus. This Herndon Campus location (then called the Clovis Center), also joined two other locations of Reedley College in Madera and Oakhurst to be a collective of sites called the North Centers.

In response to the growth at the Clovis site, the Board of Trustees, in 2003, completed the acquisition of 110 acres for a permanent site located at Willow and International Avenues in Fresno. The new Center opened in fall 2007 (formerly known as Willow International Community College Center) and serves the northeast Fresno/greater Clovis area, with the first phase included an 80,000 square foot Academic Center, central plant, café, and bookstore. The Center obtained $50 million funding for the complex through local and State bond monies.

In 2007, the Herndon Campus moved to our new location (with the name of the Willow International Community College Center) and received Candidacy from ACCJC in 2012. At this time, the center (the Willow International Community College Center) broke away from the Madera and Oakhurst Community College Centers and became a stand-alone center until 2015. In 2015, Initial Accreditation was awarded to Clovis Community College in the summer of 2015. Thus, Clovis Community College has only been a college for two years as the writing of this Institutional Self Evaluation Report (ISER). Clovis Community College became the 113th community college in the state of California and is third fully accredited college in the State Center Community District.

History of the North Centers and Clovis Community College

1988 First classes offered in Madera (as part of the North Centers).

1990 First classes offered in Oakhurst (as part of the North Centers).

1992 The Clovis site is established as the third site of the North Centers (along with Madera and Oakhurst) and a Vice Chancellor of the North Centers was hired to oversee the North Centers.

2007 The former “Clovis Center” (now called the Herndon Campus) moves to new location (at Willow Avenue and International Avenue) and is called the Willow International Community College Center.

2007 Willow International Community College Center opened Academic Center One (AC1) at the current location on 110 acres.

2007 Willow International Community College Center receives Center status (includes Academic Center One, Child Development Center, and café/bookstore).

2010 Willow International Community College Center opened Academic Center Two (AC2).

2012 Willow International Community College Center receives Candidacy Status from ACCJC.

2012 North Centers is disbanded with Oakhurst and Madera Community College Center no longer associated with the Clovis site as a collective group of centers; Willow International Community College Center retains accreditation under Reedley College, and the organizational plan shifts to more autonomy as required by ACCJC.

2013 First college campus president, Deborah Ikeda, hired to oversee the campus

2014 Needs Assessment Report is approved by the Board of Governors.

2014 Board of Governors approves name change from Willow International Community College Center to Clovis Community College.

2014 ACCJC approves name change from Willow International Community College to Clovis Community College Center.

2015 Clovis Community College receives Initial Accreditation by ACCJC

2015 Board of Governors approves the 113th college in the state of California, Clovis Community College

2016 President, Dr. Lori Bennett hired as the 2nd Clovis Community College President

Clovis Community College is part of State Center Community College District, located in Fresno, California, primarily serving the cities of Fresno and Clovis. Students in California often have a few choices of which college to attend. Their choice is driven by many factors including type of programs offered, convenience of scheduling, proximity to home or work, public transportation options, support services offered, and extracurricular activities. In the case of Clovis Community College, students come from nearby and far afield. Most students however, live close to the college. During the review of the service area for the College’s Educational Master Plan, the External Environmental Scan found that most students attend the college within a circular geographical area with a 7.5-mile radius with Clovis Community College at the center (see geographic picture below).


The College’s Educational Master Plan also indicated that the population of the service area is approximately 105,000 with an expected 6% increase in population to 111,169 people in the year 2021. The median age of the College’s service area is 34.9 years old which is higher that the District’s median age of 31.8 years old. The median household income is $66,264 with 17.2% of the population representing the ratio of income to poverty level (from 2016). Approximately 9.8% of the population of 25 years and older have earned an associate degree as their highest educational attainment which compares to 8.3% for the District and 7.8% for the state of California. In addition, more than half (54.1%) of the service area population (16 years and older) are employed in a service industry, followed by retail trade (11.1%), finance, insurance and real estate at 7.2%, public administration at 6.5%, and manufacturing at 5.7%. More than two-thirds (67.4%) of the service area population (16 years and older) is employed in white-collar occupations. This is significantly higher than State Center Community College District (51.1%) and the state of California at 60.7%.

Major Developments since Becoming a College (Summer 2015)

Clovis Community College established stand-alone college status over the summer of 2015. Since that time, the first College President, Deborah J. Ikeda retired in 2016 and has since joined the State Center Community College District Board of Trustees in December of 2016. In July of 2016, Dr. Lori Bennett joined the administrative team as the College’s second President. In addition, the College has since hired a Director of Institutional Research, Custodial Manager, Admissions & Records Manager, Child Development Center Manager, Financial Aid Manager, and two additional Deans of Instruction have joined the administrative team. In addition, the College has hired approximately thirty new faculty and twelve new classified positions since becoming a college in 2015.

Faculty, staff, students, and administrators also participated in a local bond that was approved by the College community in June, 2016. Clovis Community College participated in the State Center Community College District (SCCCD) Measure “C” bond initiative that compromised of a $485 million capital improvement bond which was passed by voters on June 7, 2016. Clovis Community College uses the proceeds from the bond to build additional facilities for the College such as an Applied Technology Building. This additional building will assist the College in expanding Career Technical Education (CTE) programs, such as Mechatronics, Food Safety and Quality, Wastewater Treatment, and Occupational Therapy Assistant. Many staff, faculty, and administrators supported Measure “C” by volunteering, during non-school time, to precinct walk and make phone calls to voters before the June 7, 2016 election.

In the past year, the College has completed an updated Educational Master Plan, the College’s 2017-2021 Strategic Plan, an updated Governance Handbook, and is in the process of reviewing and updated the College’s Program Review process. In addition, a Substantive Change Report was submitted to ACCJC in early September to add the Herndon Campus (although the College has been a part of this site since the 1990s) as a site for the College. In other words, the past two years have been a very busy time for Clovis Community College!

Presentation of Student Achievement Data and Institution-Set Standards

Enrollment Trends: Distance Education

As the newest college in the State Center Community College District (SCCCD), Clovis Community College (CCC) now serves almost 7,000 students during the fall semesters. The majority of students enroll for on campus courses with approximately 7 percent of students taking only online courses and a similar percentage sharing online and on campus classes.

Overall college enrollments have increased 30 percent over the past six fall terms (Table 1); however, online only student enrollments have decreased 2 percent and currently accounts for 6 percent of all enrollments (Figure 1).

Table 1. Student Headcount by Distance Education Status

Source: SCCCD ATERM file

Figure 1. Fall Enrollment by Distance Education Status

Source: SCCCD ATERM file, ATERM FTES file

* Includes enrollments in hybrid courses

Enrollment Trends: Residency

Full-time equivalent students (FTES) increased 31 percent over the past 6 fall terms (Figure 2). While California residents generated the majority of FTES, there has been an gradual increase in non-resident FTES. The college does not generate significant FTES from noncredit courses. The only non-credit courses the College currently offers are two noncredit interdisciplinary studies classes that are part of the College’s Tutorial Center.

Figure 2. Fall Credit FTES by Residency Status

Source: SCCCD ATERM file, ATERM FTES file

Enrollment Trends: Ethnicity

Table 2 (below) presents a summary of Clovis Community College student enrollment by ethnicity for Fall 2011 through Fall 2016. Most of the ethnic groups have remained consistent over time with the categories showing only minor fluctuations between reporting periods.

Although the White/Non-Hispanic population represented the largest group in this demographic until 2016, the White/Non-Hispanic population is approximately equal to the Hispanic population. The Hispanic population increased approximately seven percent increase from Fall 2011 to Fall 2016.

Table 2: Student Headcount by Ethnicity

Source: SCCCD ATERM file