Deputy-Directornursing: Family & Community Liaison REF: NMCH 0436

Role title /

Deputy-DirectorNursing: Family & Community Liaison REF: NMCH 0436

Salary package / Market-related
Reporting structure / Director: Nursing
Closing date / 30 April 2017
SUMMARY OF MAIN FUNCTIONS AND PURPOSE OF JOB
The Deputy Director for Family & Community Liaison contributes to NMCH’s corporate management by introducing changes in nursing practice, support and development of nursing practitioners, setting standards and quality improvement using research evidence. The person is directly responsible for ensuring that distinct requirements of children, families and visitors are understood and are structurally and procedurally carried throughout to articulate with vision, mission, policies and philosophy of the hospital. He/she is expected to act as an advocate and marketer of NMCH services to other hospitals and healthcare facilities to facilitate referrals. The purpose of this position is to ensure referral goals are met and thereferringfacilities receive proper patient referral services.
The main focus is to promote and support NMCH’svision, mission and objectives.
LIST OF DUTIES AND RESPONSIBILITIES

Coordinate and act as a liaison between the family and hospital management
Establishgood relationships with families to ensurethat families are an integral part of the child’s care pathway
Developprocedures and policies that guide childand family-centred care across the hospital
Review, implement and evaluate the application of best care principlesacross the hospital in line with the child and familycentred care
Foster relationships with primary referral hospitals and other health care centres to ensure smooth discharge process for patients transitioning from a hospital to NMCH and vice-versa
Develop strong relationships with key referral hospital personnel and identify new opportunities for partnerships and growth
Review medical documentation, work with physicians to make clinical judgments, and coordinate care with the nursing and admissions department.

QUALIFICATIONS AND EXPERIENCE

Degree/Diploma in Nursing Sciences
Current Registration with SANC as a Professional Nurse and Midwife
A minimum of 9/nine years appropriate/recognizable experience after registration with SANC as a General Nurse
5 + years of Clinical experience in Nursing Administration
Project management qualification is essential
Ability to liaise with interdisciplinary team members

KNOWLEDGE, SKILLS, TRAINING AND COMPETENCIES REQUIRED

Broad knowledge of hospital admission standards
Use discretion and independent judgment as it relates to admission department in a timely and efficient manner
Understanding and acceptance that patients are the central focus of service delivery
Professional integrity, ethical conduct, accountability and advocacy
Computer literacy is of utmost importance
Good verbal and written communication and report writing skills, leadership, organisational, decision making and problem solving skills
Knowledge of legal framework and policies and procedures within the hospital
Conflict management and negotiation skills
Knowledge of code of conduct and Labour Relations procedures / processes
Knowledge of Patient’s Rights Charter.

APPLICATION PROCESS

Interested candidates who meet the above criteria are requested to e-mail a detailed CV to Lorraine at .

N.B. Please state the reference number relevant to the position applied for. Applications without reference number will NOT be considered.

Please note that should you not hear from us within 4 weeks of your application, it would mean that your application has been unsuccessful.

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