Controller and Evaluator Handbook Full Exercise Name

FOR OFFICIAL USE ONLY

Controller and Evaluator Handbook[Full Exercise Name]

(CE Handbook)[Exercise Name Continued]

Highlighted sections, including the yellow boxes, contain instructions, examples or placeholders to facilitate completion of this document. These should be removed or modified as appropriate prior to finalizing this document.

[Agency Name Here]

[Your Logo Here]

Facility Set-up Drill

Controller and Evaluator (C/E) Handbook

[Full Exercise Name]

Exercise Date: [DD/MM/YY]Publishing Date: [DD/MM/YY]

[Final or Draft]

FOR OFFICIAL USE ONLY

FOR OFFICIAL USE ONLY

[Your Agency]

Controller and Evaluator (C/E)[Full Exercise Name]

Handbook[Exercise Name Continued]

Preface

[Exercise Name] is sponsored by [Sponsor Agency]. This Controller and Evaluator (C/E) Handbook was produced with input, advice, and assistance from the [Exercise Name] exercise planning team, which followed the guidance set forth in the Federal Emergency Management Agency (FEMA), Homeland Security Exercise and Evaluation Program (HSEEP).

The C/E Handbook is a supplement to the [Exercise Name] Exercise Plan (ExPlan) and provides controllers and evaluators detailed information about the exercise scenario and their specific duties and responsibilities. Controllers and evaluators should refer to the ExPlan for basic information about the exercise, including participating agencies, schedules, briefings, and the responsibilities of various participants. The information in this document is current as of the date of publication, [Date], and is subject to change as dictated by the [Exercise Name] exercise planning team.

The [Exercise Name] is an unclassified exercise. The control of information is based more on public sensitivity regarding the nature of the exercise than on the actual exercise content. This document is intended for the exclusive use of exercise controllers and evaluators only.

All exercise participants should use appropriate guidelines to ensure the proper control of information within their areas of expertise and to protect this material in accordance with current jurisdictional directives. Public release of exercise materials to third parties is at the discretion of [Your Agency] and the [Exercise Name] exercise planning team.

This page is intentionally left blank.

Preface1[Jurisdiction]

FOR OFFICIAL USE ONLY

FOR OFFICIAL USE ONLY

[Your Agency]

Controller and Evaluator (C/E)[Full Exercise Name]

Handbook[Exercise Name Continued]

Handling Instructions

1.The title of this document is [Exercise Name] Controller and Evaluator (C/E) Handbook.

2.The information gathered in this C/E Handbook is For Official Use Only (FOUO) and should be handled as sensitive information not to be disclosed. This document should be safeguarded, handled, transmitted, and stored in accordance with appropriate security directives. Reproduction of this document, in whole or in part, without prior approval from [Sponsor Agency] is prohibited.

3.At a minimum, the attached materials will be disseminated only on a need-to-know basis and when unattended, will be stored in a locked container or area offering sufficient protection against theft, compromise, inadvertent access, and unauthorized disclosure.

4. For more information, please consult the following points of contact (POCs):

Agency POC:

[Name]
[Title]
[Agency]
[Street Address]
[City, State ZIP]
[xxx-xxx-xxxx (office)]
[xxx-xxx-xxxx (cell)]
[e-mail]

Exercise Director:

[Name]
[Title]
[Agency]
[Street Address]
[City, State ZIP]
[xxx-xxx-xxxx (office)]
[xxx-xxx-xxxx (cell)]
[e-mail]

This page is intentionally left blank.

Handling Instructions1[Jurisdiction]

FOR OFFICIAL USE ONLY

FOR OFFICIAL USE ONLY

[Your Agency]

Controller and Evaluator (C/E)[Full Exercise Name]

Handbook[Exercise Name Continued]

Contents

Preface

Handling Instructions

Chapter 1: General Information...... 1-

Introduction...... 1-

Confidentiality...... 1-

Exercise Summary...... 1-

Target Capabilities...... 1-

Exercise Objectives...... 1-

Exercise Participants...... 1-

Exercise Implementation And Rules...... 1-

Site Access...... 1-

Exercise Identification...... 1-

Logistics...... 1-

Public Affairs...... 1-

Chapter 2: Scenario and Supporting Data...... 2-

Exercise Scenario...... 2-

Major Events...... 2-

Safety...... 2-

Chapter 3: Controller Information and Guidance...... 3-

Exercise Control...... 3-

Communications Plan...... 3-

Controller Instructions...... 3-

Assessment, Review and Analysis Of Exercise...... 3-

Exercise Report...... 3-

Chapter 4: Evaluator Information and Guidance...... 4-

General Information...... 4-

Exercise Evaluation...... 4-

Evaluator Instructions and Guidelines...... 4-

Assessment, Review and Analysis Of Exercise...... 4-

Exercise Report...... 4-

Appendix A: Exercise Schedule...... A-

Appendix B: Master Scenario Events List (MSEL)...... B-

Appendix C: Exercise Site Maps...... C-

Appendix D: Controller and Evaluator Assignments...... D-

This page is intentionally left blank.

Contents1[Jurisdiction]

FOR OFFICIAL USE ONLY

FOR OFFICIAL USE ONLY

[Your Agency]

Controller and Evaluator (C/E)[Full Exercise Name]

Handbook[Exercise Name Continued]

Chapter 1: General Information

Introduction

The [Exercise Name]is a drill designed to establish a learning environment for players to exercise emergency response plans, policies, and procedures as they pertain to a bioterrorism incident. A drill is used to validate a single specific operation or function of a single agency/organization and can be used to practice/maintain skills.

This Controller and Evaluator (C/E) Handbook was produced at the direction of the [Sponsor Agency] with the input, advice, and assistance of the [Exercise Name]planners.

Confidentiality

The [Exercise Name] is an unclassified exercise. The control of information is based more on public sensitivity regarding the nature of the exercise than on the actual exercise content. Some exercise material is intended for the exclusive use of exercise planners, controllers, and evaluators, but players may view other materials deemed necessary to their performance. ThisController and Evaluator (C/E) Handbook is a restricted document intended for controllers and evaluators only.

All exercise participants should use appropriate guidelines to ensure the proper control of information within their areas of expertise and protect this material in accordance with current [Jurisdiction] directives. Public release of exercise materials to third parties is at the discretion of [Your Agency] and the [Exercise Name] Planning Team.

Exercise Summary

General

The [Exercise Name]drill is designed to establish a learning environment for players to exercise emergency response plans, policies and procedures as they pertain to a bioterrorism incident.

Purpose

The purpose of this exercise is to evaluate player actions against current response plans and capabilities for a terrorist incident response.

Assumptions and Drill Instructions

This section contains the basic instructions on how to conduct this drill. These assumptions and instructions are derived from specific CDC guidance and should result in the necessary output for data collection. For more details, please see: Chan, Edward, et al. Working Paper: Operational Assessments for SNS Readiness. Santa Monica: RAND Health, 2008.

Assumptions constitute the implied factual foundation for the exercise and, hence, are assumed to be present before the start of the exercise. The following general assumptions apply to the [Exercise Name]:

• The exercise will be conducted in a no-fault learning environment wherein systems and processes, not individuals, will be evaluated.
• Exercise simulation will be realistic and plausible, containing sufficient detail from which to respond. Exercise players will react to the information and situations as they are presented, in the same manner as if this had been a real event.
• Assessment of the EDS set-up may be conducted as a small, stand-alone drill without the need for a full EDS exercise. Alternatively, the assessment can be conducted by timing the set up process prior to using the EDS as part of a larger dispensing exercise.

Prior to the start of the exercise, it is assumed the following have already been completed.

• Ensure access to the facility. The drill is most useful when the participants and facilitiesutilized during the drill are the same as would be activated in a real emergency. Agencies areencouraged to include in their memoranda of understanding (MOU) with facility owners provisionsforperiodic access to the facility for drill purposes. (If this is not possible, performing the drill in asubstitute location is a second-best option). For the drill, the facility is assumed to be in thecondition it would be upon the decision to activate anEDS during an emergency.
• Develop a set-up plan. The agency should have developed a plan and checklist for thefacility to be used as the EDS. The plan should describe layout, space requirements, patient flow,traffic flow and control, barriers, signage, office equipment, furniture, computers andcommunications, utilities and environmental controls, supplies, and security. This plan will be usedby the players as they set up the facility as an EDS.
• Ensure availability of necessary supplies and equipment. Drill players should haveaccess to whatever equipment, materials, and supplies that would be used during a realemergency. This would include computers and communications equipment, etc.

Target Capabilities

The National Planning Scenarios (NPS) and the establishment of the National Preparedness Priorities have steered the focus of homeland security toward a capabilities-based planning approach. Capabilities-based planning focuses on planning under uncertainty, since the next danger or disaster can never be forecast with complete accuracy. Therefore, capabilities-based planning takes an all-hazards approach to planning and preparation which builds capabilities that can be applied to a wide variety of incidents. States and Urban Areas use capabilities-based planning to identify a baseline assessment of their homeland security efforts by comparing their current capabilities against the Target Capabilities List (TCL) and the critical tasks of the Universal Task List (UTL). This approach identifies gaps in current capabilities and focuses efforts on identifying and developing priority capabilities and tasks for the jurisdiction. These priority capabilities are articulated in the jurisdiction’s homeland security strategy and Multi-Year Training and Exercise Plan, of which this exercise is a component of.

The capabilities listed below have been selected by the [Exercise Name] planning team from the priority capabilitiesidentified in [Jurisdiction]’s Multi-Year Training and Exercise Plan. These capabilities provide the foundation for development of the exercise objectives and scenario, as the purpose of this exercise is to measure and validate performance of these capabilities and their associated critical tasks.

List the Target Capabilities you’ll be exercising. These are derived from the Department of Homeland Security’s Target Capabilities List. This can be downloaded at .

• Mass Prophylaxis

Exercise Objectives

The [Exercise Name]exercise planning team selected objectives that focus on evaluating emergency response procedures, identifying areas for improvement, and achieving a collaborative attitude. This exercise will focus on the following objectives:

This is a list of sample objectives that apply to this exercise. Drills traditionally have1 to 3 specific objectives.

• EDS Set Up. Test amount of time it takes to completely setup a facility with materiel, layout and supplies necessary to perform its function.

1. Measure the time needed for the jurisdiction to set up a facility for use as an Emergency Dispensing Site during a biological terrorism incident, in accordance with the EDS Plan.

Exercise Participants

The following are the categories of participants involved in this exercise; note that the term “participant” refers to all categories listed below, not just those playing in the exercise:

Combining the functions of the Controller and Evaluator is encouraged for this exercise. In some cases, the Exercise Director will also assume the roles of Controller and Evaluator.

• Players. Players are the people who set up the EDS during the exercise, and shouldbe the people who perform this role during a real emergency. (Jurisdictions shouldalso be careful not to use persons who would have other responsibilities in an actualemergency that would prevent them from helping with set-up.)
• Exercise Director. The Exercise Director has the overall responsibility for planning, coordinating, and overseeing all exercise functions. He/she manages the exercise activities and maintains a close dialogue with the Controller regarding the status of play and the achievement of the exercise design objectives.
• Controller.The controller declares when the drill starts and stops, andmanages the flow of the exercise. Controllers are the only participants who willprovide information or direction to the players. For the purposes of this exercise, the Controller will also assume the role of Safety Controller. However, because the drill focuseson the collection of time-based metrics, the controller should not intervene in timedactivities while the drill is in progress. In this drill, the role of controller may be combined with that of Evaluator, below.
• Evaluator.The evaluator is responsible for timing the overall drill, completing thedata collection sheets, and taking notes to identify areas for improvement. Evaluators should not intervene with player action.
• Observers. Observers visit or view selected segments of the exercise. Observers do not play in the exercise, and do not perform any control or evaluation functions. Observers will view the exercise from a designated observation area and will be asked to remain within the observation area during the exercise.
• Media Personnel. Some media personnel may be present as observers pending approval by [Sponsor Agency] personnel and exercise support team members. A dedicated staff member should be assigned to manage these groups.

Exercise Implementation And Rules

• The Exercise Director will initiate exercise play by transmitting the STARTEX message.The decision to conclude the exercise will be determined by the Exercise Director based upon the completion of operations and attainment of the exercise objectives.
• All communications (written, radio, telephone, etc.) made during the exercise will begin and end with the phrase, “This is an exercise.”
• “Real-World Emergency” will be the designated phrase that indicates there is an emergency in the exercise area requiring immediate attention that may or may not stop exercise play.Real-world emergency actions take priority over exercise actions.
• “Timeout” will be the designated phrase used by controllers to temporarily stop exercise play.
• Exercise players will comply with real-world response procedures unless otherwise directed by controllers. Responder rules of conduct are outlined in the ExPlan.

Site Access

Security

The [Local Law Enforcement Agency] will control entry to the exercise venue. To prevent confusion and interruption of the exercise, access to the exercise site will be limited to exercise participants only. Players should advise the controller or evaluator if an unauthorized person is present. Each organization should follow its internal security procedures, augmented as necessary to comply with exercise requirements.

Observer Coordination

Each organization with observers will coordinate with [Sponsor Agency] for access to the exercise site. Observers will be escorted to an observation area for orientation and conduct of the exercise. All observers will be asked to remain within the designated observation area during the exercise.

Exercise Identification

Identification hats, badges or vests will be issued to exercise staff. All exercise personnel and observers will be identified by agency uniforms or identification hats, badges or vests distributed by the exercise staff. The chart below describes identification items.

This tablecan be modified to conform to the type of identification being used.

Table 2.1 Exercise Identification

Logistics

This section specifies tasks to accomplish specific support exercise preparation, conduct, and/or evaluation. This plan includes notification of controllers, obtaining briefing rooms, communications requirements, transportation, and facility security badging/access.

Parking and Transportation

Controllers and evaluators will be responsible for transportation coordination to their respective exercise location. Parking will be available at the exercise site.

Restroom Facilities

Restroom facilities will be located onsite for use during the exercise.

Cleanup and Restoration

Following the exercise, controllers, evaluators, and players will begin cleanup operations to restore the area to pre-exercise conditions. All agencies will assist in these efforts.

Recording and Documenting Activities

Media camera crews and still photographers may be operating throughout the exercise. All participants should be advised of their presence and instructed to cooperate fully.

Public Affairs

This exercise enables players to demonstrate an increased readiness to deal with a terrorist incident. Special attention must be given to the needs of the media, allowing them to get as complete and accurate a story as possible while ensuring their activities do not compromise the exercise realism, safety, or objectives. [Sponsor Agency] and participating agencies are responsible for disseminating public information in advance of the [Exercise Name].

Chapter 1: General Information1-1[Jurisdiction]

FOR OFFICIAL USE ONLY

FOR OFFICIAL USE ONLY

[Your Agency]

Controller and Evaluator (C/E)[Full Exercise Name]

Handbook[Exercise Name Continued]

Chapter 2: Scenario and Supporting Data

Exercise Scenario

After a recent resurgence in terrorist activity in the Middle East, credible intelligence at home and abroad has projected the possibility of a terrorist attack on U.S. soil. Over the course of recent months successful terrorist attacks have taken place in Mumbai, India and St. Petersburg, Russia. During a raid on a terrorist safe house in London, materials used to cultivate biological weapons were seized.

Intelligence and Health Care Communities have heightened awareness and surveillance measures in and around major U.S. cities as the summer tourist season comes into full swing. Reliable intelligence points to the possible formation of an active terrorist cell in the greater northeast region, posing a direct threat to the cities of [City, City, Your Town/City] and their surrounding communities.