Symantec Enterprise Vault™
Configuring Mac OS X Mail for IMAP access
11.0, 12
Symantec Enterprise Vault:
Configuring Mac OS X Mail for IMAP access
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Last updated: 2014-05-01.
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Chapter 1About this guide
Prerequisites
Chapter 2Configuring Mac OS X Mail
Adding an IMAP mail account
Advanced IMAP configuration
Working with your archive
Configuring Mac OS X MailWorking with your archive / 1
About this guide
This guide describes how to configure Mac OS X Mail to access your archive using Enterprise Vault IMAP access.
Prerequisites
Before you can complete the configuration described in this guide, you need:
Mac OS X Mail.
The notification email, which tells you that your Enterprise Vault archive has been enabled for IMAP access. This email contains the settings you need to configure Mail.
Configuring Mac OS X MailWorking with your archive / 1
Configuring Mac OS X Mail
This chapter contains the following topics:
Adding an IMAP mail account
Advanced IMAP configuration
Working with your archive
Adding anIMAP mail account
This section describes how to add an IMAP mail account in Mac OS X Mail, so you can access the contents of your Enterprise Vault archive.
Note that the settings you need to configure Mail to access your archive are in your notification email. The settings shown in the images in the following procedure are just examples.
As you complete this procedure, refer to the notification email to find your own settings.
Note: Depending on your operating system and its configuration, the images in this guide might differ from what you see on your own screen.
Depending on the configuration of Enterprise Vault IMAP access in your company, you might not have to configure all the options shown in this procedure.
To add an IMAP mail account in Mail
1Open Mail and click Mail, Add Account.
2Select Add Other Mail Account and click Continue.
3Enter your name, email address and your usual password, then click Create.
4When you have clicked Create, a message says, Account must be manually configured. Click Next to continue.
5Select IMAP, and enter the incoming IMAP server settings, as they are shown in your notification email, then click Next.
6Enter the outgoing SMTP server settings, as they are shown in your notification email, then click Create.
7If the outgoing server requires more information, such as a non-default port number or authentication, the following dialog box appears.
In this case, enter the additional information that is specified in the notification email, then click Create.
Advanced IMAP configuration
This section describes additional, advanced configuration options, most of which you can set to suit your own requirements.
To configure the advanced IMAP settings
1In Mail, click Mail, Preferences.
2In the left pane, click the IMAP account you have just created, and the AccountInformation tab shows the settings you have specified.
Check the information you have specified, then click Mailbox Behaviors.
3The Mailbox Behaviors tabshows how Mail manages draft, sent, junk, and deleted messages.
Note that if you choose to store any of these items on the server, they are stored in your archive.
When you have configured these settings to suit your own requirements, click Advanced.
4The Advanced tab contains additional configuration options.
Note in particular the Port and the Use SSL options, which you should configure as shown in your notification email.
Working with your archive
When you have configured the IMAP account in Mail, you can start to access the contents of your archive.
Note the following behavior:
Mailautomatically subscribes to all folders in your archive.
You can reply to and forward the messages in your archive, and Mail does this using the SMTP server you configured when you added the IMAP mail account.
You can use Mailto manage the messages in your archive. For example, depending on what your administrator has allowed, you can move, copy and delete the items in your archive.
You can place new items in your archive by moving or copying them from another mail account configured on your Mac.
If Mail is not configured to move deleted messages to the Trash folder, by default they are not removed from their folder for a month. To permanently delete these items, right-click a folder then click Erase Deleted Items.