Community Staff: 01771 622234 Fax: 01771 624238
Mintlaw
Group
Practice
Newlands RoadMintlawAB42 5GP
Tel:0844 477 3067 Fax:0844 477 3071
Community Staff: 01771 622234 Fax: 01771 624238
WELCOME TO
MINTLAW GROUP PRACTICE
Location
Surgeries are located on Newlands Road, Mintlaw: Mill Street, Stuartfield and
Hendry Lane, Maud.
Practice Area
General Practitioners
Dr. J.G. MillerMBChB, MRCGP (Reg. Aberdeen 1971)
Dr. D.R.H. NicolBmedBiol, MBChB, DRCOG, MRCGP, DFFP, LFHom(Med) (Reg Aberdeen 1978)
Dr. A.R. GauldMBChB, MRCOP, DA. DRCOG (Reg Aberdeen 1978)
Dr. R. MclnnesMBChB, MRCGP, DRCOG (Reg Edinburgh 1983)
Dr. Margaret LeslieMBChB, MRCGP (Reg Dundee 1990)
Dr. J. R. MackayMBChB, MRCGP, DFFP (Reg Aberdeen 1987)
Practice Staff
Practice Manager:Mrs Frances Smith
Practice Nurses:Mrs M. Allan RON
Mrs D. Thomson RON
Mrs S. Brown RON
Treatment Room Nurse:Mrs Lorna Taylor RON Level 2 Health Promotion Nurse: Mrs J. Mearns RGN Level 2
District Nurses:Miss E. Wright RON, SCM, DII Certificate Mrs A. Price SRN, SCM, DN Certificate
Community Nurse/Midwife:Mrs V. McCracken SRN, SCM
Health Visitor:Mrs J. Leslie RON, SCM, DII Certificate, HV Mrs P. Brown RON, BA Community Nursing (HV)
Community Nurses:Mrs Fiona Davidson RON Level 2 Mrs Frances Burnett RON BSc Hon. in Nursing
We also employ a secretary, 2 computer operators, 7 receptionists and a Pharmacy Adviser.
Mintlaw Consultation(By appointment only)
Monday - Friday 8.45a.m. - 5.30p.m.
Appointments can be made from 8.30 a.m. by telephoning Mintlaw 01771 623522.
Please remember an appointment is for one patient only.
Opening Times
Monday - Friday 8.30a.m. - 6.00p.m.
Consulting Times
Monday - Friday 8.45a.m. - 12.30p.m.
2.00p.m. - 5.30p.m.
Branch Surgeries
Stuartfield Surgery
Mill Street, Stuartfueld (by appointment only) 08444773067
Monday8.30a.m. - 11.00a.m.
Thursday8.30 a.m. - 11.00 a.m.
This surgery is not continually manned and during holidays patients will been seen at Mintlaw Surgery.
Maud Surgery
Hendry Lane, Maud (by appointment only)
Tuesday9.00 a.m. - 11.00 a.m.
Wednesday11.00a.m. - 12.00 noon
This surgery is not continually manned and during holidays patients will be seen at Mintlaw Surgery.
Home Visits and Emergency Calls
Requests for home visits should, if at all possible, be made BEFORE 10.00 A.M. Calls after 10.00 a.m. can seriously disrupt the smooth running of the practice and lead to delays in treatment for serious ill patients. Whenever possible please try to come to the Surgery. If babies and children are unwell they would be seen more quickly by attending the Surgery. If it is cold, they can be wrapped up well and brought to the Surgery quite safely. Parents who have more than one child can usually contact a friend or relative willing to look after the rest of the family allowing them to attend the Surgery with the unwell child. When requesting a home visit, patients if not in bed, should be dressed in a dressing gown and have a urine sample ready for testing.
Out of Hours Calls on weekday nights and weekends is covered by G-MEDS. (Leaflet available from reception)
All Out of Hour Calls are answered by NHS 24: 08454 24 24 24
Repeat Prescriptions
Two Full Working Days notice is required for repeat prescriptions, eg requested on Thursday afternoon will be at the Chemist on the following Monday afternoon.
Patients are requested to telephone for repeat prescriptions any afternoon between 2.00p.m. - 5.30 p.m. There will be no repeat prescriptions or results given out on a Saturday.
Results
Patients are requested to telephone or ask for results in the afternoon between 2.00 - 5.30 p.m.
For confidentiality reasons patients who telephone for results will be asked to confirm their Chi Number which is found on the form given at time of consultation.
Clinics Held
Well Woman ClinicWednesday 8.30 a.m. - 5.30 p.m.
GP and Midwife.
Antenatal/Postnatal ClinicAfternoons
Drop in Child Health ClinicTuesday 1.00 p.m. - 3.30 p.m. (Mintlaw Pavilion)
Antenatal ClassesHeld Wednesday mornings (see Midwives)
Diabetic Clinic
Asthma ClinicHeld each week. Further details available from
Coronary Heart Clinicreception.
Hypertension ClinicMonday afternoon
Health Promotion ClinicEvery day - appointments only
Services Provided
Each doctor provides a full range of maternity, contraceptive, minor surgery and child health surveillance services. All the OP’s are on minor surgery and child surveillance lists. Patients, including new patients joining the practice will be offered consultations for a health promotion. The doctors have an interest in complementary medicine and can provide acupuncture and homeopathy as part of their routine care. Hearing aid replacement batteries and tubing are available on request from the Practice Nurse. Certain minor surgical procedures are performed by our own doctors at Mintlaw Surgery.
Students
Mintlaw Surgery is a teaching practice and is responsible for teaching senior students attending AberdeenUniversity. It may occur on occasions a student may be present during your consultation but rest assured that your prior approval will always be sought.
Visiting Consultants
Dr. Mary MuirConsultant Psychiatrist
Dr. Peter TerryConsultant Oynaecologist
Other Visiting Staff
These include Community Psychiatric Nurses, Citizen’s Advice Bureau and Smoking Cessation Clinic.
To all Mintlaw Practice Patients
In order to improve the efficiency and diminish annoyance to both patients and doctors we request that patients adhere to the following simple set of instructions in the event of an accident or emergency.
1.SERIOUS ACCIDENT - road traffic accident, electrocution, a bad fall where a patient is unconscious or obviously seriously injured: Dial 999 - Call ambulance then Call Doctor.
2.MINOR OR MODERATE INJORY - Do Not go straight to the Peterhead Community Hospital, but Phone Surgery or duty doctor for advice and instructions as to where to attend for treatment. The doctor will advise you to go either to PeterheadCommunityHospital or to Mintlaw Surgery, depending on what is more convenient. Phoning and asking advice will make things easier for both yourself and the doctor leaving you to be seen and attended to more quickly and efficiently and prevent long inconvenient waiting time for attention at the CommunityHospital.
We thank you for your help in this matter.
Recommended Ages For Immunisation
1st 8 weeksDTP/Hib + Polio + Meningitis C
2nd 12 weeksDTP/Hib + Polio + Meningitis C
3rd 16 weeksDTP/Hib + Polio + Meningitis C
13/15 monthsMMR (Measles, Mumps, Rubella)
4 yearsDIP/TET + Polio + MMR (pre-school booster)
14 yearsDIP/TET + Polio (booster)
Children who are behind with their vaccinations should catch up as soon as possible. We feel that it is very important to ensure all children are vaccinated and protected against these potentially serious illnesses. If we keep sending reminder letters and your children are up to date with their immunisations - please tell us, so that our records can be brought up to date.
Adult Immunisation
All adults should be vaccinated against Tetanus/Diptheria. Practice Nurse will advise on course of vaccinations.
Cervical Smear Test
The nurses are available and qualified to carry out these tests during any of their clinics. The practice policy is to ensure that every woman aged 20-60 years of age is tested every 3 years unless the cytologists recommend repeating the smear more often.
Minor Surgery
Most of the partners will carry out minor operations in the treatment rooms. These are by appointment, after consultation with any of the doctors.
Non NHS Examinations
If you need a medical examination or report, eg fitness to undertake sports, preemployment, HOV, PSV or elderly driver, this will be carried out by appointment with the doctor. A fee will be charged.
The Practice Nurses
The practice nurses are available by appointment only. They can help you with minor injuries, dressings, injections, removal of stitches, ear syringing and blood tests. They can also advise on travel immunisations and a wide variety of health issues, but will refer you to the doctor if your condition requires it.
Patient Registration
We are always pleased to welcome new patients to our practice. If you wish to join the practice please telephone the receptionist to make an appointment. You will be asked to bring your medical card with you to this consultation (if you are unable to locate your medical card we will supply you with a form to complete, to receive a duplicate card).
Change of Personal Details
If you change your name, address or telephone number please let us know at reception as soon as possible.
Complaints
Although we try to provide the highest possible quality of service, there may be times when you feel that this has not been achieved. If such an occasion arises, you should in the first instance contact the Practice Manager who will ensure that your complaint is dealt with in an appropriate manner.
Data Protection Act
All the information about you which is held on our computer system is covered by the Data Protection Act.
Confidentiality
All members of staff adhere to Mintlaw Group Practice Policy for patient
confidentiality.
Suggestions
You can help us to improve the service we offer by dropping a note at reception or speaking to the practice manager. We operate a charter for patients. In return we expect patients to:
•Treat GPs and practice staff with courtesy
•Be punctual for appointments
•Give the receptionist notice if you are unable to attend
•Be patient if the doctor is running late
•Not to contact the duty doctor out of hours unless it is an emergency that cannot wait until morning.
•If you have any complaints about our service, don’t tell others - tell us
What to do in time of Bereavement
If Death occurs at Home:
1.Telephone the doctor. He will visit to confirm death has taken place.
2.Contact a funeral director.
When Death occurs in Hospital:
1.Contact a funeral director to inform them that their services will be required.
2.Collect doctor’s death certificate from the hospital.
3.Take this to the registrar’s for the area in which death took place. Also take the deceased’s medical card if available and birth certificate.
4.Take green form to funeral director who will take over complete responsibility for arranging the funeral.
INFORMATION FOR PATIENTS
Burns and Scalds
Apply large quantities of cold water to the affected area as soon as possible and maintain this until the pain subsides. This may take as long as 15 minutes! If the skin is unbroken but blistered apply a loose, dry dressing. If the burn is larger than 4 or 5 inches in diameter or if the skin is broken, consult your doctor as soon as possible.
Colds
Even in this day and age there is still no cure for the common cold. Stay indoors, keep warm and take plenty of drinks. If you are feverish or have a headache go to bed and take Aspirin or Paracetamol. Antibiotics have no effect and should be avoided.
Chickenpox
On the first day a rash appears as small red patches 3-4mm across. Within a few hours of these developing, small blisters appear in the centre of these patches. During the next few days further spots will appear and the earlier ones will turn “crusty” and fall off. Oily Calamine Lotion may be applied to soothe the often severe itching. Cool baths may also help. The infectious period is from the onset of the rash until the skin lesions are dry and crusted - about 7 days. Children may return to school as soon as the last crusts have dropped off.
Minor Cuts and Grazes
Wash the wound thoroughly with water and a little soap. To stop bleeding apply a clean handkerchief or dressing firmly to the wound for about 5 minutes. Cover with a clean, dry dressing.
Diarrhoea
Diarrhoea is usually caused by a viral infection and is therefore unable to be treated directly. Avoid solid food and milk and drink plenty of clear fluids. If the diarrhoea persists for more than 3 days, or blood is passed, the doctor should be consulted. Diarrhoea accompanied by vomiting in young children and babies needs careful attention. It should be treated by stopping solid foods and feeding a solution of boiled water with a teaspoon of sugar and half a teaspoon of salt to the pint. If symptoms fail to improve within 24 hours, or the child seems excessively weak, then consult your doctor.
Gastroenteritis
Gastroenteritis describes a group of diseases affecting the stomach or part of the intestine. Symptoms are often diarrhoea, sickness and stomach ache. Because the lining of the stomach is likely to be inflamed, medicines are often immediately vomited up. Large quantities of water, orange juice, milk or thin soup should be taken to counter the effects of dehydration. Consult your doctor if symptoms persist for more than a day or, in the case of babies or very young children, 6 hours.
German Measles (Rubella)
The rash appears during the first day and usually covers the body, arms and legs in small pink patches about 2-4mm and doesn’t itch. No other symptoms are usually present apart from occasional aching joints. It is infectious from 2 days before the rash appears, until the rash disappears in about 4 or 5 days from that date. The only danger is to unborn babies and, therefore, it is important that all contacts are informed in order that anyone who may be pregnant can contact their doctor.
Head lice
These creatures, contrary to popular belief, prefer clean hear and are, therefore, not a sign of poor personal hygiene. Medicated head lotion can be obtained from the chemist without prescription.
Insect Bites and Stings
Antihistamine tablets can be obtained from the chemist without prescription and will usually relieve most symptoms.
Note: Bee stings should be scraped away rather that “plucked” in order to avoid squeezing the contents of the venom sac into the would.
Measles
The rash is blotchy and red and appears on the face and body around the fourth day of illness. It is at its most infectious from 2 or 3 days before the rash appears until 8 or 10 days after that date.
Note: Immunisation can prevent this disease.
Mumps
Symptoms are swelling of the glands in front of one or other ear often followed, after a couple of days, by swelling in front of the other ear. It is infectious from 2 or 3 days before the swelling appears until 8 or 10 days after that date. If the pain is severe you should consult your doctor.
Nose Bleeds
Sit in a chair (leaning forward with your mouth open) and pinch your nose just below the bone for approximately 10 minutes by which time the bleeding should have stopped. If symptoms persist, consult your doctor.
Sprains
Firstly apply a cold compress, containing ice if possible, for 15 to 30 minutes to reduce the swelling. Apply firmly a crepe bandage and give the sprain plenty of rest until all discomfort has subsided. Further strain will inevitably lead to further swelling and a longer recovery period.
Stomach Ache
Most attacks are not serious and are usually caused by indigestion or wind. A hot water bottle will often relieve the symptoms and in the case of indigestion a teaspoon of bicarbonate of soda in half a glass of water will help. If the pain lasts longer than 8 hours or increases in intensity you should consult your doctor.
Sunburn
Treat as for other bums with cold water to remove the heat. Calamine Lotion will relieve the irritation whilst Paracetamol will also help. Children are particularly susceptible to sunburn and great care should be taken to avoid over-exposure to the harmful effects of the sun.
Sore Throats
Over 95% of sore throats are caused by a virus. Treat by a simple analgesic such as Paracetamol or Aspirin and a gargle eg. a teaspoonful of salt per pint of boiled water. If the symptoms are severe or fail to respond to the above measures see the doctor.
Warts and Verrucae
Treatment can be obtained from the chemist without prescription for this common problem.
PRACTICE BOOKLETS ARE SPECIALLY PREPARED BY
P. SCROGIE P(JBUSHING, 17 CHAPEL STREET, PETERHEAD
TEL. 01779 476373 FAX 01779 490359
The Practice would like to thank the advertisers who have helped to
produce this booklet, however it must be pointed out that the accuracy of any statements cannot be warranted nor any products or services
advertised, be guaranteed or endorsed.
NOTES
USEFUL NUMBERS
HOSPITALS
Aberdeen Royal Infirmary 01224 681818
Peterhead Community Hospital 01779 478234
Peterhead Ugie Hospital 01779 472011
Maud Hospital 01771 613236
CHEMIST
G. M. Shepherd Ltd 01771 623627
POLICE
Mintlaw 01771 623683
DENTIST
StevensonMintlaw 01771 623493
Peterhead 01779 473478
REGISTRATION OF BIRTHS, DEATHS MARRIAGES
Peterhead 01779 472761
Maud County Offices 01771 613667
Aberdeen 01224 276276
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