Community Action Committee
Utilities
Community Action Committee
1337 E. 5th Street (ForteBuilding)267 S. 2nd Street
Bethlehem, PA 18015Lehighton, PA 18235
Phone: 610-691-5620610-377-6400
Fax: 610-691-6582
Website:
Email:
Description of Services: Runs free first-time home-buying classes 3 Saturdays and counseling programs on completion of program, can assist with home-buying cost, publishes Right Stuff About Renting (a free booklet) and answers questions on renter’s issues. Runs free income tax filing service for lower income adults/families during tax season. Bilingual staff and classes. Call for information. Also helps with Weatherization, utility bill payment assistance and furnace repair assistance.
Note: if you think you are being cheated by your mortgager company or home equity lender call 800-755-1563 (CACLV’s Hotline).
Easton Area Neighborhood Center, Inc.
902 Philadelphia Road
Easton, PA 18042
Phone: 610-253-4253
Description of Services: Food bank can be used 1 time a month; food bank serves south side residents of Easton Must bring social security cards, proof of income for all family members. Hours of operation are Monday 9 am – 3pm, Tuesday and Thursday 9 am – Noon
Also helps with rent assistance (when funds are available). Call first for appointment.
Lifeline
Website:
Description of Services: Assistance for getting or keeping telephone service. Provides a monthly credit of uo to $12 to the basic service telephone bill. Lifeline services are limited to one telephone line and no extra features (Call waiting, answer call, caller ID, etc.) Customers who participate in Lifeline are also eligible for Link-Up America or Universal Telephone Assistance Program (UTAP), Lifeline is not available through all telephone companies. Presently available through Verizon 800-479-1919 or 800-483-5000. For a listing of local telephone companies in the area contact the PA Public Utility Commission at 888-782-3228. To learn more about Lifeline contact the local telephone company or the PA Office of Consumer Advocate at 800-684-6560. Customers must meet income eligibility limit or be on Public Assistance or SSI benefits recipient.
Lifeline 150
Website:
Description of Services: Assistance for getting or keeping telephone service. Provides a monthly credit to the basic service telephone bill. Lifeline 150 services are limited to one telephone line and one extra feature at cost of feature (Call waiting, answer call, caller ID, etc.) Customers who participate in Lifeline 150 are also eligible for Link-Up America or Universal Telephone Assistance Program (UTAP). Lifeline 150 is not available through all telephone companies. For a listing of local telephone companies in the area contact the PA Public Utility Commission at 888-782-3228. To learn more about Lifeline 150 contact the local telephone company or the PA Office of Consumer Advocate at 800-684-6560. Customers must meet income eligibility limit or be on Public Assistance or SI benefits recipient.
Link-Up America
Website:
Description of Services: Assistance for a new telephone service or transferring telephone services. Provides a 50% discount on hook-up/line connection charges and allows customers to spread the payment of charges over 12 months. Customers who are eligible for Link-Up America may also be eligible for Lifeline or Lifeline 150. Link-Up America is not available through all telephone companies. For a listing of local telephone companies in the area contact the PA Public Utility Commission at 888-782-3228. To learn more about Link-Up America contact the local telephone company or the PA Office of Consumer Advocate at 800-684-6560. Customers must meet income eligibility limit or be a Public Assistance or SSI benefits recipient.
Low Income Home Energy Assistance Program (LIHEAP)
PhoneLehighCounty: 610-821-6702
PhoneNorthamptonCounty: 610-250-1743
Description of Services: Assistance with oil, gas, electric heat bills; must meet guidelines, referrals to agencies, applications starting in October/November. (Phone answered October – April)
Note: If you received fuel assistance thru this program last year, you will be mailed an application this year.
Pennsylvania Public Utility Commission
KeystoneBuilding
400 North Street
Harrisburg, PA 17120
Phone: 1-800-692-7380
Website:
Description of Services: Investigates termination of utilities. Within 24 hours service may be turned back on. For telephone company complaints or concerns call 1-800-782-110. For electric, gas or water bill problems? Call local company first, and then if unresolved, call this agency.
Pennsylvania Utility Law Project
Phone: 717-232-2719
Fax: 717-233-4088
Website:
PPL Cares Program
Phone: Lehigh and NorthamptonCounty: 1-800-DIALPPL and ask for CARES Program or 800-358-6623
Website:
Description of Services: Will assist with electric bills during hardships. Income and living expenses are compared to determine eligibility for program.
Hours: Monday through Friday 8 am – 5 pm
PPL Wrap Program
Phone: 1-877-342-5972 or 1-800-DIALPPL (and press 0) (ask for weatherization or WRAP program)
Website:
Description of Services: Weatherization assistance to lower your heat bills, for low-income customers. Energy education, energy-efficient appliances, such as insulation and caulking.
Project of Easton
320 Ferry Street
Easton, PA 18042
Phone: 610-258-4361
Fax: 610-258-7502
Website:
Description of Service: For residents of NorthamptonCounty. Helps with emergency shelter, prescriptions, home heating oil, baby needs, children’s furniture and clothing, local transportation, eye exams/glasses. Also has an Interfaith Emergency Food Pantry for residents of Easton, Wilson or Palmer and may use 2 times a month, but must bring proof of income and ID for all family members. Provides group and individual classes for ESL, GED and Adult Basic Education Skills. Also offers Even Start Program, preschool for Even Start parents’ children, Comprehensive Family Literacy Services, Day and evening classes at various locations in Easton, Parent Education and Parent Support Group. Spanish Speaking staff. Child Care for Even Start and ESl.
Requirements: Client must have interview and assessment of skills. All services are free.
Hours: Monday through Friday 8:30 am – 4:30 pm
Salvation Army
Allentown
144 North 8th Street
Allentown, PA 18102
Phone: 610-432-0129
Bethlehem
521 Pembroke Road
Bethlehem, PA 18018
Easton
214 Spring Garden Street
PO Box 937
Easton, PA18024
Phone: 610-258-953
Salvation Army – Pen Argyl
301 West Main Street
Pen Argyl, PA 18072
Phone: 610-863-6677
Website:
Description of Services: Have Spanish speaking staff.
Food Bank Hours: Vary from location, contact location for specific times and days. Must bring social security cards and photo IDs for each person in household as well as proof of income. If you are welfare client, you, must have written referral from caseworker. Clothing hours also vary by location and you need to contact location for specific times and days.; If you’re referring a family you need to call first. Assist stance for rent/utilities (limited to UGI utility), Provides after school tutoring, Fall through June. Can give information on discounted prescription programs.
Telephone Bills/Installation Assistance
Phone: 1-800-771-3312
Description of Services: If you receive public assistance (TANF), food stamps, SSI or Medical Assistance, you may be eligible for help you’re your local phone bill. Helps with past due Verizon bills or your local phone company.
UGI Utilities, Inc.
Phone: 800-340-5394
Phone: Website:
Description of Services: Programs available;
UGICustomerInformationCenter: Customers with past due bills may contact UGI and request budget billing (payment agreement). Monthly wills will be the same amount until the total bill is paid. UGI may adjust the bill for times a year, up or down, depending on customer’s use. Customers must meet income eligibility guidelines.
UGI Low Income Self Help Program (LISHP)
Consumer Assistance Program: Enrolled customers agree to make regular monthly payments to the natural gas company abased on household size and gross income. Regular monthly payments may be an amount that is less than the current bill for electric service. PPL Electric Utilities Corp. works with customers to determine what customers can pay, instead of what they use.
Eligibility Requirements: Customers must meet income eligibility limits and be payment-troubled (made payment agreement with UGI). Customers must contact Community Action Committee of the Lehigh Valley (CACLV) to apply 610-691-5620.
UGI CARES: Customer Assistance Referral and Evaluation Service Program (CARES): UGI assists customers with special needs to find ways to pay their bills. Special needs include family emergencies, divorce, unemployment, or medical emergencies. Customers must meet income eligibility limits and be payment-troubled (made payment agreement with UGI).
UGI Operation Share Fuel Fund: UGI assists customers in paying their electric bill by providing assistance grants to customers who don’t qualify for other financial assistance programs, or to those who still have a critical need for assistance when there are no to her resources available. Customers must meet income eligibility limits and be payment-troubled (made payment agreement with UGI).
UGI LIURP Low-Income Usage Reduction Program (LIURP): assists customers in lowering their natural gas bills by lowering the amount of energy used each month. A professional contractor (at no cost to the customer) installs energy saving features or makes energy efficient improvements in customer’s homes to help reduce bills. Customers may qualify for energy efficient appliances, or home weatherization services such as basement or attic insulation, caulking, and repairs. Customers must meet income eligibility limits and be payment-troubled (made payment agreement with UGI). Customers must contact Community Action Committee of the Lehigh Valley (CACLV) to apply 610-691-5620.
UGI Due Date Extension: Customers who receive Social Security benefits may change the natural gas bill due date to coincide with arrival of Social Security check. UGI will work with customers to establish an agreed upon payment schedule.
Verizon (was Bell of PA)
Phone: Information 1-800-734-0820 (English)
1-800-479-0305 (Spanish)
Lifeline Phone installation/service for low-income: 1-800-640-4155
Website:
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Utilities
10/29/2018