Basildon Billericay & Wickford

JOB DESCRIPTION

TITLE:Social Prescription Navigator

EMPLOYER:Basildon Billericay & Wickford Council for Voluntary Service (BBWCVS).

LOCATION:Based at George Hurd Centre, Audley Way, Basildon but with travel throughout the area of benefit–including Pitsea and Laindon.

REPORTING TO:Social Prescription Service Project Manager

HOURS:35 hours per week

SALARY:SO1 (SCP 29-31) £25,440- £27,123 (full time 35 hrs)

FIXED TERM:3 months initially. We anticipate that this post will be the subject of further 12 month extension.

MAIN DUTIES AND RESPONSIBILITIES

The Social Prescription Navigator(s) will be responsible for delivering a person centred service, supporting people to improve their health and wellbeing by connecting with services in their community.

The navigator will be a vital and visible community resource, responsible for patient engagement and developing effective working relationships with health care professionals and third sector providers.

1. Service Delivery

1.1Undertake one to one holistic patient assessments and develop personalised action plans.

1.2 Proactively identify people’s needs using approved tools and procedures to ensure people get the right support to meet their needs.

1.3 Provide information on services locally, including signposting and co-ordinating pro-active referrals.

1.4 Assist with the development of the service database including the menu of services.

1.5 Help embed the Social Prescriber service within the care/support pathways.

1.6 With support from the SP Project Manager, work proactively with health care professionals to stimulate referrals in line with agreed key performance indicators

1.7 Provide timely feedback to referral partners on the support provided to patients.

1.8 Support project development by raising awareness of the service through training, presentations and events.

1.9Support the Social Prescriber Project Manager to plan and deliver at two Health and Wellbeing clinics to enable people to participate in their recovery, through information sharing and the promotion of positive lifestyles.

1.10Promote a culture based on the principles of person centred support, ensuring dignity, choice, respect, independence and rights are upheld at all times

2. Service Development

2.1 In partnership with the Project Manager develop and review operational plans for the effective delivery and ongoing development of the service.

2.2 As part of the wider social prescriber team develop and maintain quality assurance and improvement systems that monitor standards and support high quality service delivery.

2.3 In liaison with the Project Manager and key stakeholders, contribute to the strategic planning and development of the service.

3. External Partners and Communication

3.1 Develop and maintain effective relationships and communication with stakeholders including health professionals and wider social prescribing initiatives.

3.2 Develop and maintain effective working relationships with key community-based service providers to ensure effective and smooth onward referrals e.g. Health Trainers, coaching services, support groups and employment providers.

3.3 Develop and maintain good communication with people accessing the service to ensure the needs and preferences of individuals are met.

4. Monitoring, Reporting and Evaluation

4.1Produce and submit service monitoring reports to the Social Prescriber Manager in the agreed format and in accordance with agreed timetables

4.2Maintain systems to keep accurate records relating to the delivery and outcomes of the service including patient case notes

4.3In partnership with the Social Prescriber Project Manager develop and implement referralfeedback process e.g. to GP, clinical nurse specialists

5. Training and Development

5.1 Attend one-to-one meetings and annual performance appraisal meetings with the Project Manager

5.2Undertake regular training for the development of the service and individual career progression

6. Other Responsibilities

6.1Adhere to BBWCVS’s policies and procedures at all times including Equal Opportunities, Health and Safety, Lone Working, Confidentiality and Data Protection protocols and Safeguarding

6.2 Responsible for producing own correspondence, performing and maintaining administrative tasks

6.4Undertake any other additional tasks as reasonably deemed appropriate to meet the needs of the service.

PERSON SPECIFICATION

Skills, Knowledge, and Experience

The ideal candidate will have knowledge, experience, skills and a proven track record in the following key areas:

1