A Product of Lumensoft Technologies

A Product of LumenSoft Technologies

(Professional Version)

“Complete solution for

Single Location Stores

Retail Chain Stores”

Lumensoft Technologies (Pvt) Ltd.

131-A, Abubakar Block,New GardenTown

Lahore,Pakistan

UAN:+92-42-111-290-290

()

Proposal is valid for 21 days

Few Candela Customers:

• WARDA Collections
• ORIGIN
• COLOURS
• Charcoal
• Maria B.
• Deepak Perwani
• Mushrooms
• Mausummery Lawn
• Lime Light
• Motifz
• Gossip
• Rollover
• EGO
• Karma Enterprises
• PFDC
• HSY
• Sapphire
• House of Ittehad
• Generation
• Breakout
• FOCUS
• COUGAR
• Arti Mix
• STITCH
• Ammar Belal
• Phulkari
• Motifz
• TAANA BAANA
• Bumble & Bumble
• Sheep Retail
• Asim Jofa
• Yasir Wahed
• Nabeel & Aqeel (WARDROBE)
• Engine
• Hitch Hiker
• Ismail’s
• FAYVA
• EPCOT
• SPUTNIK SHOES
• Comely
• Starlet
• CLIVE SOES
• Leather Point
• K.E. leather
• Metro Collections
• Metro Fashion
• Hush Cat (Retail Chain Footwear) Faisalabad
• Sage Leather
• Raja Rani Shoes (Retail Chain Footwear)
• Haroon’s
• Green Valley (Retail Chain Grocery Mart) Bahria Town
• Filter House (Retail Chain)
• Cakes & Bakes
• DAWN FOODS
• Bread & Beyond
• Bake Master (Sweets & Bakers Chain Sialkot)
• BABA Bakers
• Hot & Spicy (Restaurant Chain)
• ENEM Store
• Ferozsons (Pvt) Ltd.
• Darussalam Publishers
• Servaid Pharmacy Chain
• Fazal Din Pharma Plus
• Jahangir Sons
• Super Victoria
• PEHCHANN DEPARTMENTAL STORE

Contents

Executive Summary...... 5

Brief LumenSoft Profile...... 5

LumenSoft Products...... 5

Candela Brief Introduction...... 6

Candela Versions...... 7

Candela Highlights...... 8

Product Deployment Plan...... 9

Time Frame and Major Milestones...... 9

Training...... 9

Documentation...... 9

Pricing Details...... 10

Executive Summary

This document contains a proposal for sale of Retail Management Software, Candela. First a brief introduction to the company “LumenSoft” is given. Deliverables, financial terms and delivery milestones are also part of this document. This proposal is valid for 21 days from date of submission.

Brief LumenSoft Profile

Vision - LumenSoft has the vision to build retail management solutions which help customers to become more competitive, deliver efficient services, and hence achieve rapid business growth. LumenSoft strive to deliver scalable, user friendly, top quality solutions to its customers. Customer satisfaction is what LumenSoft aspire for.

Company - LumenSoft Technologies (Pvt) Ltd. is an information technology consulting company operating since February 2000. LumenSoft provides pre-packaged software solutions for retail industry. Products are available for single location stores and retail chain stores. Services include software installation, user training, after sale support, and product upgrades. LumenSoft also provides retail consultancy regarding industry best practices which maximizes value for investment made by the customers.

LumenSoft solution is being used by diverse retail segments including apparel, footwear, fabrics, cosmetics, toys, pharmacy, grocery, electrical appliances and gift items. This includes single location stores and multi-location chain stores.

Customer Care and Support Services - LumenSoft takes all possible measures to provide required assistance to its valued customers. LumenSoft has customer support department and trained personnel to help customers in deployment of products and provide after sales support for technical and operational tasks.

LumenSoft Products:

Candela – Retail Management System: is a complete barcode enabled solution for management of retail businesses. It enables the retailer to manage its suppliers, its own operations, and its customers. Thus Candela is complete supply chain management system for retail operations. Up-to-date information of inventory, sales, receivables, and payables is available at the desktop of the decision maker(s). This enables the management to easily implement and enforce timely and informed decisions based on up-to-date and reliable data.

Lightwave – Accounting Solution: -Makes the day to day accountings operations an easy job, thereby allowing the management to focus on core business activities and get ahead of the competition. It provides quick and easy implementation, accurate and timely processing of all the transactions, and improved decision support through better reporting and analysis. It enables you to make informed strategic and operational decisions at moment's choice

Business Intelligence (BI) solution: Candela BI is an affordable, easy-to-use intuitive Business Intelligence (BI) solution designed for customers who are using Candela Retail management system. It is a complete “BI In a Box” solution which delivers all the components that make up a Business Intelligence solution including Data Warehouse, ETL, OLAP, Reports, Dashboards, KPIs,.

As a Business Intelligence solution that is designed exclusively for Candela Users‚ Candela BItransforms your data driven decision-making environment. Candela BIanalytics covers retail functions across your enterprise – Sales, Inventory, Suppliers, and Customers etc. LumenSoftis committed to ensure that at every stage‚ from your supply chain to your stores‚ you benefit from the approach that comes with Candela BI Solution. It incorporates a wide range of features including reporting‚ analysis‚

Dash- board and monitoring.

Candela - M (Manufacturing Solution for Apparel Business :

Candela M meets production requirements of the Apparel industry. It allows tracking of the entire production process from buying of raw material to the delivery of finished goods. The finished goods, upon completion, are pushed in the warehouse of Candela RMS.

This solution is integrated with Candela RMS software. This means, after integrating this solution with Candela RMS, the manufacturing process gets integrated with retail operations.

Candela E-Connect: Candela E-Connect is a SaaS based solution to facilitate integration of Candela with E-Connect Platforms for conducting Online Sales. Candela E-Connect acts as a gateway between Candela RMS and E-Connect platforms. This solution stores the necessary data like products, prices, inventory and provides different APIs which can be used by any third party (providing Online Store solution) to fetch this information

Candela Brief Introduction:

Candela is a complete barcode enabled solution for management of retail businesses. It enables the retailer to manage its suppliers, its own operations, and its customers. Thus Candela is complete supply chain management system for retail operations. Up-to-date information of inventory, sales, receivables, and payables is available at the desktop of the decision maker(s). This enables the management to easily implement and enforce timely and informed decisions based on up-to-date and reliable data.

Candela can be configured in two different ways. First configuration is called Standard configuration and is designed for managing the retail operations at grocery stores, pharmacy stores, gift stores, and similar types of businesses. Second configuration is called Assortment configuration and is designed for retail management in garments and shoes industry. This configuration has extensive support for assortments and management of product sizes and colors. All entries and reports are available in easy to use matrix of products and sizes.

All standard POS hardware can be connected to Candela for managing the retail operations. Any standard Barcode scanner can be connected to Candela for scanning of barcodes. Hand held scanners can also be connected to the system. Customer receipts can be printed by connecting retail receipt printers, thermal printers, laser printers, or ordinary dot matrix printers. Barcodes can be printed using special barcode printers or ordinary laser printers. Customer display or Pole display can also be connected to the system to show invoice details to the customers during product scanning. Cash drawer can be connected to the system which opens up automatically when a new invoice is generated by the system.

Candela is developed by a team of professionals having 30 man years of experience in retailing domain. Research has been conducted regarding the issues and problems of retail operations and solutions are designed which represent industry best practices. Candela has evolved during last seven years of operation at leading retail stores (including many Retail Chain Stores of Top brands)

Use of Candela guarantees significant improvement in sales to stock ratio. This means, a retail business can achieve existing sales levels with much less stocks thereby increasing profitability.

Candela is a powerful tool for management of inventory of retail chain stores. Its intelligent inventory distribution and optimization algorithms maintain the required inventory at stores. Stock transfers between stores is automated and centrally managed through head office.

Candela Versions

Candela comes in the following versions.

Candela Personal Edition (Single Store Version):This Candela version gives efficient and cost-effective solution to retailers who own a single store, or want to manage their multiple stores separately. This version also fulfils the requirements of wholesalers. All features and reports of Candela (except the features of chain stores) are available in this version of Candela.

Professional Edition (Chain Store Version): This Candela version is designed for managing the retail chain stores and connecting the retail outlets and warehouses to a central location (head office or factory). Candela Back-office is placed at the central location and all outlets and warehouses terminals are connected to this back-office using the Internet. This is low cost version with Limited features of stock optimization

Candela Enterprise Edition (Chain Store Version): This Candela version enables the Chain Store owners to connect all the retail outlets and warehouses to a central location (head office or factory). Candela Back-office is placed at the central location and all outlets and warehouses terminals are connected to this back-office using the Internet. This is full featured version with extensive support for automated stock transfers, stock optimization, franchisee management etc.

Difference between Professional Edition and Enterprise Edition:

Both these versions are designed for managing the operations of retail chain stores. The professional version is low cost version and has got limited features of stock optimization. Some of the features, like automated stock distribution and optimization, are not available in professional version. Professional version is available for businesses which have small number of outlets or they want to have a good start with low initial investment in software. Professional version can easily be upgraded to Enterprise version.

Candela Highlights

• Centralized Management
• One Step Data Transfer from Shops and Warehouses
• Customizable and flexible to adapt to business needs
• Flexible Products and Product Code Definition
• Complete Bar code enabled software
• Inventory management and Re-order levels
• Non-Payment POS
• Automated stock refilling at retail outlets
• Stock transfer and Optimization algorithms
• Franchise Shops Management
• Invoice Generation and Point of Sales
• Supplier Management Module
• Customer Loyalty Program - Member Club
• Centralized Messaging System
• Product Search Facility at Shops
• Pilferage Control at retail outlets and warehouses
• Reverse Logistics – Goods returned by customers in Claims
• Physical Audits and Stock Takes
• User Access security Management
• Comprehensive Reports for Business Analysis

Product Deployment Plan

Time Frame and Major Milestones

Typical product deployment time is fourto six weeks from the time of contract (for organization having up to ten retail outlets. As the number of outlets increase, the deployment time may increase)

In the first phasesystem study is carried out. Existing practices (for running businesses) are analyzed and alternate practices are suggested to suit the product deployment. Necessary hardware availability is checked and suggestions are given to the customer for any required hardware. Inventory items hierarchy is discussed and finalized. Product is deployed at the head office. Users are given the training and they use the system for some time with dummy data. This phase takes from one to two weeks.

In second phase, system is configured according to actual data. Configurations like definition of shops, products, sizes, and prices are entered by the users. LumenSoft provides needed technical assistance. This phase takesone to two weeks.

In the third phase, system is used for actual data. Data of all the shops is entered at the head office. All shop operations are performed from the head office. This gets stabilized in one week time.By the end of phase three, the system becomes ready for installation at the shops.

In the fourth phase the system is first installed at a shop which is closest to head office. Then thisis be followed by installation at other shops. The schedule for installation at shops is finalized according to priority of the customer.

This project always requires interaction between LumenSoft and Customer. The customer nominates one person who coordinates on behalf of his organization. Senior management reviews about the deployment progress is essential and helps in smooth deployment of the product in customer organization.

Documentation

LumenSoft will provide video tutorials which will cover the operations of the software.

LumenSoft will also suggest the routine for taking backups, so that there is no accidental loss of data.

Hardware Compatibility

All hardware is not compatible with Candela Retail Management System. Customer should consult LumenSoft, before buying hardware.

LumenSoft is complete solution provider and deals in all hardware related to retail systems including Computers, thermal printer, Barcode Printer, Barcode Scanners etc.

However, customers are free to purchase hardware from any source and LumenSoft will provide consultancy and give advice for purchase of hardware which works with the software

Pricing Details

Business solution cost can be divided into following categories: Back Office License cost, shop/warehouse License cost, deployment cost, maintenance cost, and hardware cost.

Note; All software products and services are subject to 16% Sales Tax (Imposed by Punjab Government).

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