Study Guide
OPS/571 Version 5 / 1

Week TwoStudy Guide: Process Design

Readings andKey Terms

  • Ch. 4and 4 Aof Operations and Supply Chain Management
  • Strategic capacity planning
  • Capacity
  • Best operating level
  • Economies of scale
  • Focused factory
  • Economies of scope
  • Capacity cushion
  • Learning curve
  • Individual learning curve
  • Organizational learning curve
  • Ch. 5
  • Process
  • Cycle time
  • Utilization
  • Buffering
  • Blocking
  • Staving
  • Bottleneck
  • Make-to-order
  • Make-to-stock
  • Pacing
  • Productivity
  • Efficiency
  • Run time
  • Setup time
  • Operation time
  • Flow time
  • Throughput rate
  • Process velocity or throughput ratio
  • Value-added time
  • Total average value of inventory
  • Inventory turn
  • Days-of-supply
  • Little’s law
  • Ch. 12
  • Logistics
  • International logistics
  • Third party logistic
  • Cross-docking
  • Hub-and-spoke systems
  • Free trade zone
  • Trading bloc
  • Transportation method
  • Centroid method
  • Ch. 13
  • Lean production
  • Customer value
  • Value stream
  • Value stream mapping
  • Quality at the source
  • Backflush
  • Kanban and the kanban pull system
  • Level schedule
  • Group technology
  • Kaizen

Content Overview

  • Capacity planning concepts
  • Economies and diseconomies of scale
  • Capacity focus
  • Focus on a limited set of production activities.
  • Consider corporate objectives, which focus on competitive advantage.
  • Capacity flexibility
  • Flexible plants with quick change over times
  • Flexible processes with easy equipment setup
  • Flexible, cross-trained workers
  • Capacity planning
  • Considerations in changing capacity
  • Maintaining system balance
  • Frequency of capacity additions
  • External sources of operations and supply capacity
  • Decreasing capacity
  • Determining capacity requirements
  • Using a decision tree to evaluate capacity alternatives
  • Planning service capacity
  • Capacity planning in service versus manufacturing
  • Time
  • Location
  • Volatility of demand
  • Capacity utilization and service quality
  • Process analysis
  • Types of process
  • Multistage versus single stage
  • Make-to-stock versus make-to-order
  • Process performance metrics
  • Understand how the company calculates metrics before making decisions.
  • Performance metrics show trends in productivity and sales.
  • Understand metric application and industry standards.
  • Process flowcharting
  • Production process mapping and Little’s law
  • Process flow time reduction
  • Perform activities in parallel.
  • Change the sequence of activities.
  • Reduce interruptions.
  • Logistics and distribution
  • Logistics decision matrix
  • Factory location
  • Factory location issues
  • Factory location decision methods
  • Service facilities location considerations
  • Lean supply chain
  • How lean applies
  • Lean production
  • Lean logic
  • Lean suppliers
  • Lean procurement
  • Lean manufacturing
  • Lean warehousing
  • Lean logistics
  • Lean customers
  • Toyota production system (TPS)
  • Elimination of waste
  • Respect for people
  • Lean supply chain principles
  • Lean layouts
  • Group technology
  • Quality at the source
  • JIT production
  • Lean production schedules
  • Uniform plant loading
  • Kanban production control system
  • Determination of number of kanbans needed
  • Minimizing setup times
  • Lean supply chains
  • Specialized plants
  • Working with suppliers
  • Building a lean supply chain
  • Lean services
  • Organize problem-solving groups.
  • Upgrade housekeeping.
  • Upgrade quality.
  • Clarify process flows.
  • Revise equipment and process technologies.
  • Level the facility load.
  • Eliminate unnecessary activities.
  • Reorganize physical configuration.
  • Introduce demand-pull scheduling.
  • Develop supplier networks.
  • Value stream mapping
  • Flowcharting tool
  • Creation of lean process
  • Full understanding of business
  • Production process
  • Materials flow
  • Current state
  • Future state
  • Cost impact and payoff analysis
  • Decision trees
  • Stakeholder analysis
  • Balanced scorecard
  • Process dashboards
  • Business process reengineering
  • Organize around outcomes, not tasks.
  • Have those who use the output of the process perform the process.
  • Merge information processing work into real work that produces information.
  • Link parallel activities.
  • Put the decision point where the work is performed.
  • Capture information once, at the source.

Copyright © 2012 by University of Phoenix. All rights reserved.