To Improve the Lives of People Experiencing Severe Mental Health Difficulties

• To improve the lives of people experiencing severe mental health difficulties.

• To encourage and support active participation of service users underpinned by the Recovery model.

• Work in partnership with the individual service user to develop recovery support plans based on individual needs and strengths.

• Support the individual service user to implement their support plan based on the MindWise outcomes framework.
• Support individuals to self manage and develop independent living skills.
• Supporting individuals potentially in a stressful situation, people in crisis and individuals considering suicide or intending to harm themselves.
• Work in partnership with the Health Social Care Trust and related agencies to deliver a programme of care that will meet the needs of the individual referred.
• Assist with general office administration.
• Participate in the monitoring requirements of the service by producing statistical and written reports accurately and concisely.
• Work within the team around ongoing assessment and management of risk
• Contribute to the day to day financial recording (for example petty cash) and monitoring of the service within MindWise financial regulations.
• To report any issues to your supervisor.
• To work as part of a team to constructively share views and suggestions to improve the service.
• Ensure Volunteers receive appropriate supervision, guidance and support.
• Liaise with mental health professionals and other agencies on behalf of people who use our services.
• Undertake other duties appropriate to the grade as allocated by your Line Manager.
• Provide support and communication to carers and relatives when necessary.

• To participate in the cleaning rota and support tenants with living skills, for example, cleaning and cooking.

• Provide individual keyworking sessions with allocated tenants.

• Ability and flexibility to work shifts within 24 hours rota to include weekends, bank/public holidays and sleepover duties and to cover the same in the event of other staff absences.

• Demonstrate efficient completion of all tasks allocated to them.
• Carry out their duties and responsibilities in compliance with Health and Safety Policies, Quality and Statutory Regulations.
• Participate in attendance at all mandatory training.
• Work in accordance with MindWise operational policies and procedures and those of external regulators.
• Ensure safeguarding of vulnerable adults and children.
• Adhere to Equal Opportunities and the Equality and Diversity policies throughout the course of the employment.
• Ensure the ongoing confidence of all stakeholders including service users and the public in MindWise service provision.
• Comply with the MindWise Code of Conduct for Staff.
• Act in accordance with the provisions of the Data Protection Act 1998.
• Demonstrate their commitment to the Recovery ethos.
• Work with basic computer packages for example, Microsoft Word, e-mail and the internet.
• Support the service to continually improve in line with internal recommendations and plans and external regulatory requirements

(*This list of duties and responsibilities is not intended to be exhaustive and is subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines. Those in all job roles are expected to adopt additional tasks when required; these tasks will be in keeping with the general profile of the role).

MindWise does not permit smoking by staff and volunteers in work. MindWise will protect staff, volunteers and others from passive smoking.

MindWise wishes to encourage applications from people with disabilities and commits to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities

Person Specification

• Must be able to demonstrate a minimum of 6 months experience of providing support to people with a mental illness either in a paid or voluntary position.

• Demonstrate a minimum of 1 years experience of providing support in a paid or voluntary capacity in another care setting.

• Must be able to demonstrate a minimum of 12 months experience of providing support to people with a mental illness either in a paid or voluntary position.

• Demonstrate a minimum of 18 months experience of providing support in in a paid or voluntary capacity inanother care setting.

MindWise reserves the right to use the desirable criteria for short-listing.