JOB DESCRIPTION

DATE: December 2017

TITLE: Medical Affairs Onboarding Coordinator

REPORTS TO:Director – Medical Affairs

STATUS: Non-exempt

JOB SUMMARY:

The onboarding coordinator will provide administrative support to the Provider Recruiters within the Medical Affairs Department. Responsibilities include the coordination of candidate interviews, onboarding activities, and credentialing processes.

I. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Support all aspects of provider recruitment and onboarding including but not limited to:
  • Responsible for HRIS data entry, reports, records, and correspondence which may be complex or sensitive.
  • Assist the recruiters with coordination of site visits including scheduling interviews, arranging community tours, reserving conference rooms, ordering lunches, and making dinner reservations.
  • Manage the collection and recording of information used for recruiting reporting and onboarding.
  • Assist with a variety of administrative functions including reimbursement requests, maintaining current recruitment collateral and community brochures, compile recruitment packets, etc.
  • Documents must be accurately and appropriately prepared, organized, and distributed.
  • Initiate and manage the processing of credentialing elements and information for new candidate/applicants who require credentialing, privileging and/or onboarding.
  • Uses established parameters and policies to assure that valid and timely information is provided for practitioner credentialing/privileging decisions.
  • First point of credentialing contact for practitioners and initial onboarding coordinator with TVC hospitals, recruitment, risk management, and other key onboarding areas.
  • Responds to credentialing, privileging and onboarding inquiries, working with the practitioner to facilitate the completion of application documentation training and policy requirements for medical staff, advanced practice clinicians and allied health practitioners who participate with The Vancouver Clinic.
  • Verifies various legal and regulatory compliance requirements in the application process, e.g., candidates meet established criteria for membership and/or privileges, board certification, current licensure and insurance, communicable disease compliance and computer based training.
  • Creates practitioner file in practitioner database (CACTUS) and ensures all required documentation is complete and available.
  • Coordinate onboarding for new providers including relocation, scheduling orientation, update tracking sheets, etc.
  • Meet with the practitioner undergoing onboarding to discuss onboarding processes and schedules.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

  1. SUPERVISORY RESPONSIBILITES

No supervisory responsibilities.
  1. EDUCATION AND SKILLS

  • High school diploma or equivalent required.
  • Associates degree preferred.
  • Specific knowledge of the medical/physician community.
  • Experience with an applicant tracking system (ATS) preferred.
  • Specific knowledge of the credential and privilege processes
  • Strong proficiency and computer technology skills.
  • Strong Outlook, Word, and Excel skills required.
  • Adaptable with strong organizational skills and the ability to balance conflicting priorities and changing deadlines.
  • Developed communication skills with demonstrated customer focus and professional demeanor.
  • Must have a valid driver’s license and be able to travel by personal vehicle to all of TVC’s locations.
  • Proven track record of exceptional customer service skills.
  • The ability to work in a team and independently, set priorities, with follow through to accomplish tasks accurately and in a timely manner.
  • Thorough knowledge of current business office practicesusing the rules of grammar, punctuation and the correct format for business letters and reports.
  • Demonstrated skills in dealing effectively with people at all levels of an organization using tact and diplomacy.
  • Detail oriented.
  • Ability to work independently, exercising good judgment with minimal oversight, using high degree of initiative and self-motivation.
  • Demonstrated ability to extract and analyze data.
  • Must have predictable and reliable attendance.

IV.PHYSICAL FUNCTIONS

See “Physical Functions” below.

PHYSICAL FUNCTIONS & ENVIRONMENTAL FACTORS/EXPOSURES

JOB TITLE: / DATE:

Indicate, by marking with an “x”, which of the following physical functions are required to perform the essential functions of the job. Answer any additional questions, fill in appropriate blanks and add additional comments as needed to help understand the physical requirements.

Check if / ACTIVITY / FREQUENCY
essential function / Continually
(67% - 100%) / Frequently
(34% - 66%) / Occasional
(6% - 33%) / Rarely
(0% - 5%) / Comments

POSITION MOVEMENT
X / Standing / X
X / Sitting up to ½ hour / X
X / Moving about work area / X
Bending forward / X
Stoop position – 1 min. / X
Climbing stairs – 1 floor / X
Crawling- hands & knees / X
Reaching overhead / X
LIFTING STRENGTHS / Indicate # of lbs.
x / Lifting / X / Lbs: 25
Patient Transfers/Lifting / X / Lbs:
Pushing/Pulling / X / Lbs of force:
Moving carts, etc. / X / Lbs of force: 20
x / Carrying items / X / Wt: 0-25
Distance: 5 – 30 yards
DEXTERITY-COORDINATION
x / Keyboard operations / X
x / Rapid-mental/hand/eye coord / X
x / Operations of motor vehicle / X
SPEECH & HEARING / Activity Required
Clear & audible speaking voice / Yes No
Correctable Vision / To read print size: 12 pt. Other:
Distinguish Colors / Yes No
Distinguish Shades / Yes No
Depth Perception / Describe:
Ability to hear / Normal speech level Whispered level Both
Other specific hearing req. / Describe:
OSHA Blood/Body Fluid (BBF) Exposure Category:
(indicate appropriate level) / 1 = High risk probability of exposure to BBF
2 = Possible risk of exposure to BBF
3 = No risk of exposure to BBF
Other Comments:

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