Summary: Scarce Skills List and Its Priority 2012/13 Update

Summary: Scarce Skills List and Its Priority 2012/13 Update

Summary: Scarce skills list and its priority 2012/13 update

Scarce Skills Occupation / OFO codes / Priority
Retail Manager / 142103 / 1
Retail supervisor / 522201 / 2
Program and Project Administrators /General Admin and Finance / 441903 / 3
Bakers / 6812 / 4
Supply and distribution manager / 1324 / 5
Sales and marketing manager / 1221 / 6
Butchers / 6811 / 7
Accountants / Financial Managers / 2411 / 8
Chefs / 3434 / 9
Industrial designer / 216302 / 10
Retail Buyer / 332301 / 11
Merchandise Planner / 332301 / 12
Credit Clerk /Debt Clerk / 331201 / 13
Education and training reviewer (moderator) / 235102 / 14
Training and development professional / 242401 / 15

Summary of the critical skills the top 15 critical skills are summarised in the table below:

Summary: Critical skills list and its priority 2012/13 update

Key critical skills / Generic critical skills
Customer service skills / Key critical skills versus
generic critical skills / Customer service skills
Negotiation skills / Negotiation skills
Communication skills / Communication skills
ICT basic skills / ICT basic skills
Morals/ethics skills / Health (i.e. Personal hygiene, food safety, first aid, care of HIV/AIDS patients, & care of disability)
Financial skills / Interpersonal relations skills
Telephone etiquette / Life skills (i.e. Personal finances, budgeting, employee rights & Banking system)
HIV Awareness / Anger management skills
How to use social networking information
Time management skills / Listening Skills
Report-writing skills
Analytical skills
Project management skills
Conflict resolution skills
Business and general skills training for Shop stewards
Selling skills
Scenario planning skills
Mentoring and coaching skills for Managers and Supervisors
Skills to address the Green Economy Agenda
Problem solving and decision-making skills
Literacy
Numeracy skills
Conflict resolution skills

PROVINCIAL BREAKDOWN

Provincial Breakdown of Scarce & Critical Skills

Eastern Cape – top 10 scarce skills list

Occupation / OFO Code / NQF Level / Required/Magnitude
  1. Retail Managers
/ 142103 / 5 / Throughout industry
  1. Retail Supervisors
/ 522201 / 4 / Throughout industry
  1. Bakers
/ 6812 / 4 / Food industry
  1. Blockmen and Butchers
/ 6811 / 4 / Food industry
  1. Code 14 Drivers
/ 733 / 3 / Throughout industry
  1. Buyers
/ 332301 / 5 / Throughout industry
  1. Shop fitters
/ 641501 / 4 / Throughout industry
  1. Graphic designers
/ 216601 / 6 / Throughout industry
  1. Forklift
/ 734402 / 2 / Throughout industry
  1. SCM, Logistics & Procurement
/ 132402 / 5 / Throughout industry

Free State – top 10 scarce skills list

Occupation / OFO Code / NQF Level / Required/Magnitude
  1. Merchandise planners – buyers
/ 3323 / 5 / Across sector
  1. Merchandisers
/ 332302 / 5 / Across sector
  1. Delivery drivers
/ 732101 / 3 / Across sector
  1. Blockmen (butchers)
/ 6811 / 3 / Food sector
  1. Checkout operator
/ 523101 / 2 / Across sector
  1. Telephone operators
/ 4223 / 3 / Across sector
  1. Supervisors
/ 5222 / 4 / Across sector
  1. Technical in clothing – technicians
/ 313903 / 4 / Clothing sector
  1. Machinists
/ 682303 / 4 / Across sector
  1. Chef
/ 3434 / 3 / Food industry

Gauteng – top 10 scarce skills list

Occupation / OFO Code / NQF Level / Required/Magnitude
  1. Middle management
/ 142103 / 5 / Throughout the industry
  1. Maintenance staff
/ 312202 / 3 / Throughout the industry
  1. Artisan level
/ 313907 / 4 / Throughout the industry
  1. Bakery staff
/ 6812 / 4 / At all retail bakery departments
  1. Field marketers
/ 52 / 4 / Throughout the industry
  1. Buyers
/ 3323 / 5 / Throughout the industry
  1. Sales demonstrators
/ 524201 / 4 / Throughout the industry
  1. Planners
/ 3323 / 5 / Throughout the industry
  1. Technical Driver
/ 73 / 2 / Throughout the industry
  1. Assessment Practitioner
/ 242403 / 5 / Throughout industry

KZN – top 10 scarce skills list

Occupation / OFO Code / NQF Level / Required/Magnitude
  1. Professional Drivers (Code 14 in the market, but focus on good drivers)
/ 733 / 3 / All companies need more quality drivers
All food retailers
  1. Butchery Managers and supporting specialised staff
/ 6811 / 5 / Need throughout Wholesale and Retail industry
  1. Buyers of specialised merchandise
/ 332301 / 5 / Industry wide
  1. Stock controllers
/ 432101 / 3 / Industry wide
  1. Specialised artisan for example buyer
/ 313907 / 5 / Industry wide
  1. IT Programmer
/ 2514 / 5 / Industry wide
  1. Sales & Marketing Manager
/ 522201 / 6,7 / Industry wide
  1. Account Clerk
/ 441905 / 3 / Industry wide
  1. Industrial Developer
/ 216302 / 5 / Industry wide
  1. Technical Driver
/ 73 / 2 / Industry wide

Mpumalanga – top 10 scarce skills list

Occupation / OFO Code / NQF Level / Required/Magnitude
  1. Bakers
/ 6812 / 4 / Food industry
  1. Butchers
/ 6811 / 3 / Food industry
  1. Chef
/ 3434 / 4 / Food industry
  1. Retail manager
/ 142103 / 5 / Throughput the industry
  1. Buyers
/ 3323 / 5 / Throughput the industry
  1. Supervisors
/ 5222 / 4 / Throughput the industry
  1. Refrigerator technicians
/ 311903 / 4 / Throughput the industry
  1. Logistics supervisors and managers
/ 132402 / 5 / Throughput the industry
  1. Risk management
/ 242208 / 5 / Throughput the industry
  1. Food safety
/ 213205 / 5 / Food industry

Western Cape – top 10 scarce skills list

Occupation / OFO Code / NQF Level / Required/Magnitude
  1. Planners
/ 242302 / 5 / Industry wide
  1. Business & System analysts
/ 242101 / 5 / Industry wide
  1. Food Technologists
/ 213205 / 5 / Food industry
  1. Garment technologists
/ 683 / 4 / Clothing industry
  1. Supply chain managers
/ 333905 / 5 / Industry wide
  1. Warehouse Supervisors
/ 132404 / 4 / Industry wide
  1. Visual merchandisers
/ 343203 / 4 / Industry wide
  1. IT systems / SAP programmers
/ 251101 / 5 / Industry wide
  1. Retail managers
/ 142103 / 5 / Industry wide
  1. Bakers
/ 6812 / 4 / Industry wide

Limpopo – top 10 scarce skills list

Occupation / OFO Code / NQF Level / Required/Magnitude
  1. Retail Manager
/ 142103 / 5 / Industry wide
  1. Sales & Marketing Manager
/ 522201 / 6,7 / Industry wide
  1. Credit Control Clerk
/ 331201 / 2 / Industry wide
  1. Financial Manager
/ 241301 / 6,7 / Industry wide
  1. Training & Development Manager
/ 121202 / 6 / Industry wide
  1. Supply & Distribution Manager
/ 132401 / 5 / Industry wide
  1. IT Manager/Specialist
/ 243401 / 5 / Industry wide
  1. Human Resource Manager/Specialist
/ 1212 / 6,7 / Industry wide
  1. Industrial Relation Officer
/ 242304 / 5 / Industry wide
  1. Food Technologist
/ 213205 / 5 / Industry wide

North West – top 10 scarce skills list

Occupation / OFO Code / NQF Level / Required/Magnitude
  1. Petrol Attendant
/ 5245 / 5 / Fuel industry
  1. Sales Representative/Person
/ 524201 / 4 / Industry wide
  1. Cashier
/ 523 / 2 / Industry wide
  1. Confectionary Maker
/ 681201 / 4 / Industry wide
  1. Retail buyer
/ 332301 / 5 / Industry wide
  1. Retail Manager
/ 142103 / 5 / Industry wide
  1. Book keeper
/ 331301 / 5 / Industry wide
  1. Financial Manager
/ 241301 / 7 / Industry wide
  1. Credit Control Manager
/ 134602 / 6 / Industry wide
  1. Technical Driver
/ 73 / 3 / Industry wide

Northern Cape – top 10 scarce skills list

Occupation / OFO Code / NQF Level / Required/Magnitude
  1. Retail Managers
/ 142103 / 5 / Industry wide
  1. Salespersons and assistants, representatives
/ 522201 / 3 / Industry wide
  1. Retail Buyers
/ 3323 / 5 / Industry wide
  1. General administrators and finance
/ 121101 / 2 / Industry wide
  1. Sales and marketing manager
/ 1221 / 6/7 / Industry wide
  1. Deli supervisor
/ 522201 / 4 / Industry wide
  1. Bakers
/ 6812 / 4 / Industry wide
  1. Debt clerk/ collector(debtors clerk)
/ 431101 / 3 / Industry wide
  1. Technical Driver
/ 73 / 2 / Industry wide
  1. Merchandiser
/ 332302 / 4 / Industry wide

The top 10 critical skills per province can be summarised as follows:

Eastern Cape – top 10 critical skills list

Critical skill
  1. First Aid Skills

  1. Customer Service Skills

  1. Occupational Health & Safety Skills

  1. Computer Skills

  1. Basic Accounting Skills

  1. Selling/Marketing Skills

  1. Financial Management Skills

  1. Fire Fighters Skills

  1. Planning & Project Management Skills

  1. Product Knowledge Skills

Free State – top 10 critical skills list

Critical skill
  1. Health & Safety Skills

  1. Product Knowledge Skills

  1. Numeracy & Literacy Skills

  1. Business & Management Skills

  1. Book Keeping Skills

  1. First Aid Skills

  1. Selling/Marketing Skills

  1. IT basic Skills

  1. Communication Skills

  1. Basic Accounting Skills

Gauteng – top 10 critical skills list

Critical skill
  1. Customer Service Skills

  1. Communication Skills

  1. Industrial Safety Skills

  1. Reading drawings & Assembling Unit Skills

  1. Selling/Marketing Skills

  1. Personal Hygiene & Food Hygiene Skills

  1. Business & Financial Administration Skills

  1. Understanding Foreign Exchange Skills

  1. Numeracy & Literacy Skills

  1. Fire Fighters Skills

KZN – top 10 critical skills list

Critical skill
  1. Computer Skills

  1. Selling/Marketing Skills

  1. Communication Skills

  1. HIV/AIDS Skills

  1. First Aid Skills

  1. Customer Service Skills

  1. Numeracy & Literacy Skills

  1. Environmental Policy Skills

  1. Basic Business Management Skills

  1. Time Management Skills

Limpopo – top 10 critical skills list

Critical skill
  1. Customer Service Skills

  1. Computer Skills

  1. Time Management Skills

  1. Ethics

  1. Communication Skills

  1. ICT Skills

  1. Health & Safety Skills

  1. Numeracy & Literacy Skills

  1. Selling/Marketing Skills

  1. First Aid Skills

Mpumalanga – top 10 critical skills list

Critical skill
  1. Customer Service Skills

  1. First Aid Skills

  1. Health & Safety Skills

  1. Book Keeper

  1. Time Management Skills

  1. Computer Skills

  1. Numeracy & Literacy Skills

  1. Stock Control Skills

  1. Selling/Marketing Skills

  1. Labour Relation Skills

North West – top 10 critical skills list

Critical skill
  1. Health & Safety Skills

  1. Time Management Skills

  1. Book Keeper Skills

  1. Customer Service Skills

  1. Numeracy & Literacy Skills

  1. Reading, Operating Digital Scale Skills

  1. Selling/Marketing Skills

  1. Computer Skills

  1. Leadership & management Skills

  1. Planning Skills

Northern Cape – top 10 critical skills list

Critical skill
  1. Customer service skills

  1. Basic Computer Skills

  1. Information Technology

  1. Financial & numeracy skills

  1. Planning & Analytical Skills

  1. Problem solving and decision-making skills

  1. Time management skills

  1. Telephone etiquette

  1. Communication skills

  1. Selling skills

Western Cape – top 10 critical skills list

Critical skill
  1. Time Management Skills

  1. IT Skills

  1. Stock Control Skills

  1. Customer Service Skills

  1. Labour Relation Skills

  1. Health & Safety Skills

  1. Analytical Skills

  1. Management Skills

  1. Fire Fighters Skills

  1. Communication Skills

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