Student Voice Coordinator

Student Voice Coordinator

Job Description

1. To promote support and enablean effective and impactful student representation scheme at all levels of the University, within Keele SU and externally, including on matters of national HE policy
2. To facilitate effective democratic elections to recruit the elected officers and representatives for the variety of opportunities available as per policy.
3. To promote UGM/EGM/AGM and other such forums.
4. To undertake effective administration of the democratic policy-making forums and processes of Keele SU, including minute taking and administering UGM/EGM/AGM and other such forums.
5. Supporting effective delivery of student-led policy mandates and ensure effective records of policies and minutes are maintained and promoted, including aiding effective systems of scrutiny and accountability of Officers’ performance
6. To promote and grow engagement with Keele SU’s student voice functions and opportunities, particularly elections and policy-making forums
7. To promote effective engagement with national policy debate and decisions, including specifically with and through the National Union of Students.
8. To contribute to the effective training of and support for elected officers, so they may be enabled to succeed in their roles
9. To ensure the preparation and delivery of a regular student voice report to influence both Keele SU and Keele University’s policies and practices based on professionally presented evidence
10. In conjunction with the Head of Student Voice and Advocacy and elected officers, to continually review the Constitution and Bye laws.
11. Support officers with policy and manifesto actions, including campaign planning and delivery.
12. To use social media to effectively promote effective student representation, where appropriate.
13. To elect, train, support and recognise academic representatives. Support, promote and administer an effective and impactful course-level representation scheme.
14. Develop and maintain effective partnerships with key stakeholders in a designated faculty.

1. To serve as the elections organiser and work with the Student Voice Manager / Deputy Returning Officer for all Executive and representative elections.
2. To work with the Head of Student Voice and Advocacy to recruit the support of, anddivide the responsibilities of elections between,the broader SU staff and Officer team.
3. To recruit for all elected student positions and to support them through on-going training and mentoring.
4. To work effectively with Executive Officers, relevant University staff and others to ensure the success of course representative elections.
5. To liaise with other relevant departments to effectively promote elections participation.
6. To work with the Head of Student Voice and Advocacy to develop and promote effective accountability mechanisms to promote transparency and democratic responsibility as per policy requirements.

1. To work on a day-to-day basis with the elected officers to enable achievement of Officers’ aims in relation to democracy and representation.
2. To organise and/or contribute to surveys, focus groups and other research activities to assess student opinion on relevant issues. Support Union surveys and the National Student Survey.
3. To support the promotion of any Union surveys and relevant National Student Surveys.
4. To investigate quality assurance and enhancement issues in higher education and brief officers and staff.
5. Conduct any appropriate research to further inform the student representative decision making processes.
6. To contribute to reviews and evaluation of the effectiveness of student representatives.
7. To maintain an up to date knowledge of national policy matters of interest to our broader membership, and to advise Officers and SLT accordingly.

1. To contribute to the positive image of KeeleSU with students, the University and the local community.
2. To abide by KeeleSU Constitution, policies and procedures at all times.
3. To undertake other tasks and responsibilities, compatible with the level and nature of the post, as required by the Trustees from time to time.
4. To attend appropriate meetings as and when required.
5. To uphold and adhere to Keele SU health and safety policy and best practice.

This is not intended as an exhaustive list of duties or a restrictive definition of the post but rather should be read as a guide to the main priorities and typical areas of activity of the post-holder These activities are subject to amendment over time as priorities and requirements evolve and as such itmay be amended at any time by the line manager following discussion with the post holder.

Person Specification

• A-Level Education, or job specific certificates
• Degree, formal management/professional qualification or equivalent professional experience

• Post-graduate level qualification within an appropriate level of expertise

• A

• Of elections and democratic processes
• Issues affecting HE students
• Role of Students’ Unions
• Understanding of data protection and confidentiality

• Of effective promotion through a range of media

• A/I

• A related role within a not for profit organisation
• Working both part of a team and independently
• Research, project planning and report writing
• Creating and maintaining effective working relationships
• Delivering effective training

• Relevant work experience in the student movement
• Policy-based work experience
• Operational planning
• Working with volunteers
• Experience of working with elected individuals
• Of using social media to promote engagement

• A/I

• Able to work within a membership-led organisation
• An ability to work with, and influence, diverse stakeholders
• Excellent written and verbal communication skills
• Strong personal organisational skills to manage a diverse workload with competing priorities to maximise performance
• An understanding of and commitment to the charitable values of students’ unionism

• Understanding of policy issues relating to the Higher Education sector
• Understanding of charity governance and purpose
• Coaching skills

• A/I

• Understanding of, and commitment to, equal opportunities and the promotion of diversity
• Willingness to work flexibly, in a way that meets the needs of both employee and employer

• A/I