School of Human Resource Management

York University

School of Human Resource Management

COURSE OUTLINE[1]

HRM 3470 – Recruitment, Selection, and Performance Appraisal of Personnel

Fall 2013

Dr. Souha R. Ezzedeen

Ph.D. School of Business, George Washington University, USA

B.A., M.A. Faculty of Arts & Sciences, American University of Beirut, Lebanon

Associate Professor of Human Resource Management

Office: Atkinson 122

Phone: (416) 736-2100 ext. 20269

E-mail:

Catalogue Description

This course provides an introduction to the issues and procedures used in the recruitment, selection, and performance appraisal of employees in organizations, including the context of recruitment and selection, measurement issues, and methods and procedures of recruitment, screening, testing, interviewing, performance appraisal, and hiring decision-making. The course will address critical terms and concepts in the field, including reliability and validity of selection and appraisal procedures.

Prerequisites

AP/ADMS 3480.03 or AP/ADMS 2600 3.0. Students are responsible to ensure that they have the prerequisites as stated in the course outline. Students who do not have the prerequisites are at risk of being dropped from the course at any time during the term. The School of HRM will not be responsible for refunds resulting from students being dropped from a course due to a lack of appropriate prerequisites. Enrollment and all matters pertaining to course registration should be taken directly to the School of Human Resource Management.

Materials

Textbook: Catano, V., Wiesner, W., Hackett, R., & Methot, L. (2012). Recruitment and Selection in Canada, 5th ed. ITP Nelson, or newer edition.

Presentation Slides: Seven (7) PowerPoint presentation slides are available for access/download from the course website. There is only ONE website for all sections, so be sure to access websites of either section as they are linked. Course web links are available to students from:

-The York Courses Website page:

-The LA&PS/Information for Students/Course Listings page:

-The Course Schedule/Notes Additional Fees Section

Students will view a common welcome page noting the calendar description, the course outline updated by the program staff, the Student Links page, and any public folders (e.g. announcements). Students will require an active Passport York Account to login and view "secured folders." Secured access to the websites is activated on the first day of term (usually later in the day).

Make sure your email settings allow you to reliably receive course website Broadcast Announcements. You are advised to check your York University email regularly. Check your Junk Mail settings and if you are still not receiving messages, please contact for assistance. The instructor is not responsible for any communication that is not received on your end.

Grading Policies

I. Professional Class Conduct (20%): Professional class conduct includes two critical components, specifically class attendance and participation, as follows:

1)Attendance (10%): Attendance means attending every class, arriving on time, leaving on time, refraining from leaving the class until break time or dismissal, displaying civility towards the class at all times, and refraining from using any electronic devices and from engaging in side conversations. Five points will be deducted for each unexcused and undocumented absence, moving from the ten points on Attendance to the ten points on Participation. Attendance will be taken at each session and it is your and not the instructor’s responsibility to insure that you have signed the attendance sheet.

To obtain religious accommodation for an absence, the student must make a request at the School of HRM. Students must notify the school and the instructor of their intention to be absent from class on their day(s) of religious observance at the beginning of the term.

Should you miss a class, always be sure to speak with a classmate (not the instructor) to see what material was covered and what announcements might have been made.

2)Participation (10%): Participation means participating actively and consistently in class discussions, Q&A sessions, and in discussions of the group term paper presentations. This requires your prior preparation of the assigned modules and textbook chapters as well as your consistent class attendance (see above).

NOTE: In the event of egregiously uncivil class conduct, the instructor reserves the right to fail the student on the full 20% Professional Class Conduct mark, and so regardless of attendance and level of class participation.

II. Examinations (60%): You will have two (2) examinations (worth 30% each), the first around the middle of the term and the second around the end of the term. There is No Final Examination in this class and the second exam is non-cumulative. Exams include a combination of multiple-choice, short-answer, and essay questions. Dates are presented in the course schedule below.

Absence policy: It is your responsibility to plan your term around examination dates and see to it that you are present for the examinations. No make-up examinations, no exceptions.

-If you miss Exam I, the percentage of Exam I will be reported to Exam II (which will then be worth 60% of your final grade). This is provided you submit the appropriate written documentation attesting to illness or other unforeseen circumstances, and so only at the instructor’s discretion. For doctors’ notes, it is school/faculty policy to only accept statements from Attending Physicians.

-If you miss Exam II (which is NOT a final exam), the percentage of Exam II will be reported to Exam I (which will then be worth 60% of your final grade). This is provided you submit the appropriate written documentation attesting to illness or other unforeseen circumstances, and so only at the instructor’s discretion. For doctors’ notes, it is school/faculty policy to only accept statements from Attending Physicians.

-If you miss both Exam I and Exam II, you may apply for deferred standing or petition your home faculty (in this case, the Faculty of Liberal Arts and Professional Studies), again provided appropriate justification and documentation. The Deferred Standing Policy states:

Students who cannot write their final exam on the set date will be asked to defer until next term or when the course if offered next. Students abroad, or earlier on the same day, or religious accommodations represent exceptions here. Students are not allowed to write their final exam any earlier than a few hours before the official exam takes place, and then they are invigilated until the official exam begins. Any student, who provides a medical note (policy to accept notes only from attending physicians using the appropriate form) or travel tickets will be allowed to defer the final exam.

III. Group Research Paper (20%): Teams of 4-6 students will form a group and research a specific, concisely defined topic broadly related to recruitment, selection, and performance appraisal of personnel. The term paper requirement also includes a class presentation component. The instructor reserves the right to fail any student who does not do his/her fair share of the work. Not showing up for the presentation or not being prepared to present will also result in failing the term paper.

Topics can include:

-Case studies of organizations (e.g., “Google’s Selection and Retention Strategy”).

-Examinations of a controversial issue (e.g., “Obesity Discrimination in the Airline Industry”).

-Examinations of a hiring practice (e.g., “Recognizing Credentials of Foreign Medical Doctors”).

-Any other topic as approved by the instructor.

Papers will be graded on:

1)Format and Writing (5 points)

-Your Cover Page must include the name of the school and university, the title in capital letters, all authors listed in alphabetical order by last name, the course name and number, the instructor’s name, and the date of submission.

-The Document must be left-aligned, paginated from beginning to end, divided into headings and subheadings, have 1-inch margins on all sides, and not exceed 2,000 words, all parts included. Font Times New Roman 12 throughout paper with 1.5 spacing throughout document.

-The Writing is professional, formal, and clear. Minimize the use of long sentences and excessive use of quoted material, minimize repeated words in a sentence or paragraph, avoid colloquial language and spelling mistakes.

-The Introduction should clearly state a general problem as a background, the purpose of the paper, the importance of the topic, and provide the reader with a brief outline of the contents.

-The Conclusion should re-articulate the paper’s original purpose and significance, begin with a summary of the findings, state an answer to the research question, formulate an opinion based on the evidence, and generate questions for future research.

2)Research and Referencing (5 points)

-The Bibliography or References must include at least 6-10 references from a diversity of sources such as scholarly journal articles, books, and magazine/internet articles with a heavier emphasis on scholarly/refereed sources.

-Any information and facts are cited in the text with all references at the end cited at the text. As well, references cited in the text are listed in the end.

-All references must include appropriate authors, sources, dates, and be formatted according to APA guidelines (see Appendix). When quoting directly, pages are included in the citation.

3)Content and Coverage (5 points)

-This aspect deals with how well the topic question has been explored, argued, and detailed, as well as the organization and flow of the information presented.

4)Presentation (5 points)

-This aspect deals with the professionalism of your presentation style, content, time keeping (not to exceed 5 minutes), and ability to generate interesting class discussion and debate.

Submission via Turnitin: Papers must be submitted via Turnitin only. Only one (1) member from each team needs to sign up to Turnitin to submit the paper on the due date. Take note of the following:

-Start by creating a “Student” Turnitin account by logging on to

-Sign up for the class using the correct information below.

-Make sure that you sign up in the appropriate section or 5 points will be deducted.

-When it is time to submit, your Turnitin upload is final and you can upload only ONE document.

Academic Honesty

Final letter grade is determined based on the attainment of all scores from the grade components. All examinations, papers, and other graded work products and assignments are to be completed in conformance with York University’s Senate Policy on Academic Honesty.

Additionally, and also in compliance with York University policies on Academic Integrity, all student work submitted for evaluation is subject to analysis for academic integrity, which includes usage of analytical software programs such as Turnitin, etc.

The Faculty of Liberal Arts & Professional Studies considers breaches of the Senate Policy on Academic Honesty to be serious matters: “The Policy on Academic Honesty is a reaffirmation and clarification for members of the University of the general obligation to maintain the highest standards of academic honesty. It outlines the general responsibility of faculty to foster acceptable standards of academic conduct and of the student to be mindful of and abide by such standards.”

Students should review the policy for themselves at:

Students might also wish to review the interactive online Tutorial for students on academic integrity at:

Schedule – Tuesday Class – Sections B & C

Session 1: Tuesday September 10th2013

Course Introduction and Outline Overview

Session 2: Tuesday September 17th2013

Module 1: Introduction – The Strategic Context of Recruitment and Selection

Textbook: Chapter 1 – An Introduction to Recruitment and Selection

Session 3: Tuesday September 24th2013

Module 2: Foundations of Recruitment and Selection

Textbook: Chapter 2 – Foundations of Recruitment and Selection I (Reliability and Validity)

Textbook: Chapter 3 – Foundations of Recruitment and Selection II (Legal Issues)

Textbook: Chapter 4 – Job Analysis and Competency Models

 TEAMS AND TOPICS FOR SPECIAL ISSUE PAPERS – INITIAL DISCUSSION

Session 4: Tuesday October 1st2013

Module 3: Recruitment

Textbook: Chapter 6 – Recruitment: The First Step in the Selection Process

Module 4: Screening

Textbook: Chapter 7 – Selection I: Applicant Screening

Session 5: Tuesday October 8th2013

 EXAMINATION I: Modules 1, 2, 3, and 4

Session 6: Tuesday October 15th2013

Module 5: Testing and Interviewing Part I

Textbook: Chapter 8 – Selection II: Testing

Textbook: Chapter 9 – Selection III: Interviewing

 TEAMS AND TOPICS FOR SPECIAL ISSUE PAPERS – FINAL DISCUSSION

Session 7: Tuesday October 22nd2013

Module 5: Testing and Interviewing Part II

Textbook: Chapter 8 – Selection II: Testing

Textbook: Chapter 9 – Selection III: Interviewing

 EXAM I RETURN

Session 8: Tuesday October 29th2013

Module 6: Performance Measurement and Management

Textbook: Chapter 5 – Recruitment, Selection, and Job Performance

*** Co-curricular Days ***

Session 9: Tuesday November 5th2013

Module 7: Issues in Selection

Textbook: Chapter 10 – Decision Making

Session 10: Tuesday November 12th2013

 EXAMINATION II: Modules 2, 5, 6, and 7

Session 11: Tuesday November 19th2013

TERM RESEARCH PAPERS DUE

 TERM RESEARCH PAPERS presentations

Session 12: Tuesday November 26th2013

TERM RESEARCH paperS presentations

 EXAM II RETURN

Schedule – Thursday Class – Section D

Session 1: Thursday September 12th 2013

Course Introduction and Outline Overview

Session 2: Thursday September 19th2013

Module 1: Introduction – The Strategic Context of Recruitment and Selection

Textbook: Chapter 1 – An Introduction to Recruitment and Selection

Session 3: Thursday September 26th2013

Module 2: Foundations of Recruitment and Selection

Textbook: Chapter 2 – Foundations of Recruitment and Selection I (Reliability and Validity)

Textbook: Chapter 3 – Foundations of Recruitment and Selection II (Legal Issues)

Textbook: Chapter 4 – Job Analysis and Competency Models

 TEAMS AND TOPICS FOR SPECIAL ISSUE PAPERS – INITIAL DISCUSSION

Session 4: Thursday October 3d 2013

Module 3: Recruitment

Textbook: Chapter 6 – Recruitment: The First Step in the Selection Process

Module 4: Screening

Textbook: Chapter 7 – Selection I: Applicant Screening

Session 5: Thursday October 10th2013

 EXAMINATION I: Modules 1, 2, 3, and 4

Session 6: Thursday October 17th2013

Module 5: Testing and Interviewing Part I

Textbook: Chapter 8 – Selection II: Testing

Textbook: Chapter 9 – Selection III: Interviewing

 TEAMS AND TOPICS FOR SPECIAL ISSUE PAPERS – FINAL DISCUSSION

Session 7: Thursday October 24th2013

Module 5: Testing and Interviewing Part II

Textbook: Chapter 8 – Selection II: Testing

Textbook: Chapter 9 – Selection III: Interviewing

 EXAM I RETURN

*** BREAK ***

Session 8: Thursday November 7th2013

Module 6: Performance Measurement and Management

Textbook: Chapter 5 – Recruitment, Selection, and Job Performance

Session 9: Thursday November 14th2013

Module 7: Issues in Selection

Textbook: Chapter 10 – Decision Making

Session 10: Thursday November 21st2013

 EXAMINATION II: Modules 2, 5, 6, and 7

Session 11: Thursday November 28th2013

TERM RESEARCH papers DUE

 TERM RESEARCH PAPERS presentations

Session 12: Thursday December 5th2013

TERM RESEARCH paper presentations

 EXAM II RETURN

 THANK YOU AND HAVE A GOOD END OF SEMESTER 

APPENDIX I

Select Class Policies

Grade Component Deadline: The course assignment structure and grading scheme (i.e. kinds and weights of assignments, essays, exams, etc.) must be announced, and be available in writing, to students within the first two weeks of classes.

Graded Feedback Rule: Under normal circumstances, some graded feedback worth at least 15% per cent of the final grade for Fall, Winter or Summer term, and 30% for ‘full year’ courses in the Fall/Winter term should be received by students in all courses prior to the final withdrawal date from a course without receiving a grade, with the following exceptions:

Graduate or upper level undergraduate courses where course work typically, or at the instructor's discretion, consists of a single piece of work and/or is based predominantly (or solely) on student presentations;

Practicum courses;

Ungraded courses;

Courses in Faculties where the drop date occurs within the first three weeks of classes; and

Courses that run on a compressed schedule (a course which accomplishes its academic credits of work at a rate of one credit hour per two calendar weeks or faster).

For more information, please visit:

20 % Rule: No examination or test worth more than 20 % of the final grade will be given during the last two weeks of classes in a term, with the exception of classes which regularly meet Friday evenings or on the weekend (Saturday and/or Sunday at any time). For further information on the 20% Rule, please visit the York Secretariat website.

Students with Special Needs: York University is committed to making reasonable accommodations and adaptations in order to make equitable the educational experience of students with special needs and to promote their full integration into the campus community.

Reappraisals: For reappraisal procedures and information, please visit the Office of the Registrar site at:

APPENDIX II

American Psychological Association (APA) Reference Format

Books

Blair-Loy, M. (2003). Competing Devotions: Career and Family among Women Executives. Cambridge, MA: Harvard University Press.

Cite within the text as: (Blair-Loy, 2003).

Edited Book

Kossek, E. E., & Lambert, S. J. (Eds.). (2005). Work and Life Integration: Organizational, Cultural, and Individual Perspectives. Mahwah, NJ: Lawrence Erlbaum.

Cite within the text as: (Kossek & Lambert, 2005).

Report

Bailyn, L., Drago, R., & Kochan, T. A. (2001). Integrating Work and Family Life: A Holistic Approach - A Report of the Sloan Work-Family Policy Network. Cambridge, MA: MIT, Sloan School of Management.

Cite within the text as: (Bailyn, Drago, & Kochan, 2001).

Chapter in an Edited Book

Kahn, R. L., & Byosiere, P. (1990). Stress in Organizations. In M. D. Dunette & L. M. Hough (Eds.), Handbook of Industrial and Organizational Psychology (2nd ed., Vol. 3, pp. 571-650). Palo Alto, CA: Consulting Psychologists Press.

Cite within the text as: (Kahn & Byosiere, 1990).

Journal Article

Barnett, R. C. (1994). Home-to-work spillover revisited: A study of full-time employed women in dual-earner couples. Journal of Marriage and the Family, 56(3), 647-656.