RESPONSES TO OUR MOST RECENT (IRP) SATISFACTION SURVEY
What services could the IRP office provide to make your work more effective?
YOU SAID: / IRP:“Perform course evaluations online. Department secretaries are left with the job of re-typing comments made by students, and it doesn't get done. Faculty are missing out on valuable feedback that could be made instantly (nearly) available.” / In Spring 2009, the office of IRP took on the duty of typing up all comments for every department. We are pleased to say that we have now made a transition to an all-online course evaluation process for Fall 2009.
“On the online request form, add the ability to attach a file. Sometimes I want to provide an example of what I need, so I need to email the request or hope for the best.” / Great suggestion; we will work with OIT to see how this can be done.
“Make us more aware about the services that you provide” & “Not sure yet what you all do.” / Please see this link regarding the services we provide. Additionally, please browse around our website. Our newsletter (sent out to all on campus near the beginning of every month) also has details about our services.
“Student evaluations of faculty are not very helpful in planning instruction when those evaluations take months to be delivered.” / We believe that this problem will be solved when we make the transition to all-online course evaluations in Fall 2009.
“Easy access to the most current demographical information including faculty pay ranges and racial/ethnic stats.” / Please see our current University Factbook, click here!
“Not sure yet, maybe fundraising?” / Please refer to the Alumni Foundation and/or the Office of Institutional Grants for further information on fundraising. We can provide data to support your efforts.
“Provide data in SPSS format” / Our office uses Microsoft Excel for the majority of our reporting mechanisms; however, if you request that we use SPSS for your analysis and we have raw data to work with, we will be glad to do so. Additionally, our office is in the process of moving many of our files over to SPSS format.
“Provide data on student demographics” / Please see our current University Factbook, click here!
“Training for faculty to find information that is online or accessible without having to go through IRP.” / If you currently need training, please contact our office. We will be glad to assist you with finding the information you need. Email us at .
“Get the evaluations right the first time; provide information in a timely manner.” / We’d like to have clarification on this response. If you received any information that is not correct, we hope that you will notify us immediately. Additionally, if we have not met the deadline you specified, please let us know.
YOU SAID: / IRP:
“Provide more succinct instructions in reading reports they generate. Reconcile Banner reports with IHL data; be more specific with instructions to decrease discrepancies in reconciliation.” / As we continue to our effort in maintaining data integrity we will work with each of you to provide as succinct instructions as possible to help alleviate confusion. Please let us know immediately if you receive something and you do not understand our instructions and we will provide a better explanation. We appreciate the work you do.
“I'm very concerned how DSU and the Delta appear to outsiders. Not responding to mass media surveys read and analyzed by millions of people re-emphasizes our isolation in the mind of others.
Each year the AAUP does a national survey of faculty salaries, and IRP does not submit the relevant figures to that survey. This survey is critical, because media organizations use this to talk about issues in academia.” Also, DSU seldom completely and thoroughly responds to the US NEWS and WORLD REPORT survey of colleges. I know the rankings are controversial, but seriously, the report is fairly simple, and all our peer institutions are able to make time to fill it out. We should as well, as many, many potential students look at these rankings, and they are a constant quick reference point for many media professionals. JOIN IN, STAND OUT....isn't that what the new slogan is?” / IRP doesn’t respond to AAUP because there is a cost associated with participation of the survey. However, IRP does respond to the free CUPA survey, which is completed annually and contains the same information as AAUP in regards to faculty salaries. See link for CUPA!
IRP currently responds (without cost) to the following U.S. News and World Report surveys click here! Many of those surveys require you to purchase the data. U.S. News only offers basic information for no cost. We do not purchase reports; however you may pay for the premium service at your convenience. See this link!
“Sort data into profiles that are easier for Divisions to follow.” / If our office has not provided data in a format that is easy for you to follow, please let us know and we will adjust the information according to your needs.
“Ability to have more control over response rate with evaluations in terms of posting and alerting those students who have not completed their evaluations.” / Since our office is going to all online surveys we hope that this will help control response rates. If you want to know how many students have responded to a survey, email Marcie Behrens (), and she will tell you the number of responses you have received.
“The faculty teaching evaluations that my students complete are NOT forwarded to me by our chair. I want the evaluations sent DIRECTLY from IRP to the faculty in ALL departments on this campus. This will solve this problem.” / The approved process for evaluations is that the results for each department are emailed immediately to the Division/Department Chair when they are completed. A comprehensive college result is sent to the Dean. You will need to discuss this particular problem with your Chair and your Dean.
YOU SAID: / IRP:
“I am responding to this survey second time, since I wanted to add this (I also realized that I had misunderstood one question.) The idea of sending the result of the course evaluations online is great. However, I would like to request that the format should be reconsidered. As far as I remember, there were fewer pages to show the result before than now when the evaluations are sent online. I assume that faculty would like to keep the hard copy for their files, so they print the evaluations. When they do so, they are using more sheets of paper. Would you please consider using a better format to save paper? Thank you.” / If ever you need a document in a different format for printing purposes, please email Marcie Behrens ().