Profile Details

Profile Details


Full Names: Nyembezi Zulu

Date of Birth: 9th November 1986

NRC No.:417353/67/1

Sex: Female

Nationality: Zambian

Marital Status:Married

Religion: Christianity

Mobile No.: +260 968-924842



I am looking for a place in an organization that offers good career advancement and an opportunity to maximize my abilities in the field of my qualifications. I am a trustworthy and flexible individual who adapts to any changing work environment and can demonstrate initiative. Self-motivated, ambitious and possesses the driver to demand the best of myself in any given situation and position of responsibility.


Housekeeper, Moba Hotel and Convention Centre, 2011 (6 months only)

Main responsibilities;

Cleaning of the surrounding

Cleaning occupied Rooms

Insuring that all the things in the guest Rooms are there

Removing of dirty Towels and putting the clean towels in the rooms

Dusting Vacancy Rooms

Cleaning Check out rooms

Preparing for the guests checking in on a daily basic

Receptionist and Supervisor, Moba Hotel and Convention Centre, 2011-2013

Main responsibilities;

Interact with guests

Cashier and assisting with transportation requests

Conduct check in and checkout procedures of guests

Making bookings and responding to emails

Making Quotations and updating bed allocation for online booking sites

attending to the guests wants and needs by recording and responding to the guest concerns

Preparing daily sales summary reports

Attending to incoming calls

Carry out other tasks required.

To make sure that all the arrivals Rooms are ready to be sold and everything is in order

Ensure that all confirmed group reservations are in order and special requests/amenities are in accordance with instructions.

To ensure that all-incoming reservations match the available accommodation. That all VIP rooms are blocked and that Guest History is checked for notes or special amenities required.

To maintain a composed atmosphere in all Front Office areas, never giving the impression that there is a problem.

To ensure that a VIP report of blocked rooms is sent to the Housekeeping and Room Service departments for the necessary set-ups.

Coordinator,Moba Hotel and Convention Centre (Convention and Banqueting As Events), 2014

Main responsibilities;

Making Bookings for the functions and sending quotations

To ensure the hall is ready for use for a function taking place on a daily booking

Setting the chairs and tables for the functions

Prepare the guests equipment

Prepare for the guests teas and Snacks table or count

Always working in hand with the booker to know what time the function will be starting, the time for teas, lunch or dinner, so that I inform the kitchen to prepare.

Preparing function sheets for the other departments to know what functions we have for a week or month.

Prepare for the guest’s dinner, lunch or cocktail depending on the type of function we have.

Make sure that the guest’s bills are signed and the summary report is prepared.

Preparing the Invoice once all is entered in the system and give copies to the guests.

Preparing or making orders from the stories all that will be needed for examples the number and type of drinks needed for the function, writing pads, pens, flies etc.

Prepare the monthly reports of the function which will take in the month and send out to all the head of departments.


Diploma in Hotel Management, ZIBSIP, 2013

Certificate in Hotel Management, ZIBSIP 2012

GCE “O” Level Certificate,Ndeke High School, 2005

Junior Secondary School Certificate,Ndeke High School, 2002


Analytical skills – Posses the ability to analysis tasks to ascertain maximum adherence to plans and attainment to targeted objectives for the organization.

Oral communication – Proficiency in English, Well spoken professional with the ability to persuade in both positive and negative situations, responds well and participates highly in departmental meetings, Excellent Oral and Written communication.

Computer literacy – I have obtained a certificate in the following Microsoft office suite: MS office applications including Word, Excel, Publisher, power point,Typing practice and internet

Strategic thinking – has the ability to develop strategies to achieve organizational goals and adopts strategies to changing conditions.

Proven analytical skills - ability to meet deadline and work productively. Adapts at handling steadily increasing levels of responsibility.

Possesses good time management skills- prioritizes work to meet goals or deadlines. Ability to prioritize and manage multiple tasks to meet deadlines.

Genuine proficiency in identifying problems and creating successful solutions as well as relationship cultivation and team leadership.



Travelling to places

singing and bakingS

hopping and interacting with people

Discovering new thing


Rebecca Haakola

Front office Manager Moba hotel

Cell No.: +260972012591

Mr. Nicholas Banda

Moba Hotel