Position Number:1132Reports To:Executive Director

Job Description

Position:Dental Director/DentistDepartment:307

Position Number:1132Reports to:Executive Director

Origin Date:4/1/03Revision Date:10/03 (07/03)

Summary:Responsible for overall patient dental services at the Center. Performs professional dental care in the diagnosis and treatment of patients. Performs administrative functions of planning and directing the dental programs within the dental department. Expected to consistently work to ensure patient satisfaction and maintain positive relationships with other dentists, physicians, and staff to help support the delivery of quality patient care. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic (PCHC).

Essential Functions:

Qualifications:

Patient Population: Pediatric to geriatric patients.

Competency Assessment

Directions:

1. Competency Assessment Column: Greatly exceeds expectations = used rarely to recognize superior, exceptional performance in a particular area. Meets expectations = acceptable performance (write N/A in this column if the competency is not applicable or was not observed). Needs improvement = competency improvement is needed.
2. Method of Assessment:A = Direct observation, B = Skills lab, C = Written test, D = Case Study/Discussion, E = Other (specify).
3. Manager, self, or peer can be the validator for each competency.

1. Responsible for planning of dental services

1. Develops dental care plan based on local factors.

1. Develops the organizational plan for clinic operations and efficient use of clinical personnel.

1. Develops and maintains treatment protocol to ensure quality care including effective outcomes

1. Identifies and resolves problems that impact on dental services

1. Responsible for staffing of dentists, dental hygienists, and dental office staff

1. Recruits qualified and committed dentists, dental hygienists, and dental office staff based on needs and resources of the Center

1. Ensures effective orientation, credentialing, and evaluation of dentists and dental hygienists

1. Ensures evaluations of all dental personnel are completed

1. Recommends and participates in final determination of disciplinary actions and termination

1. Provides input in the selection of key dental clinical/non-clinical personnel

1. Responsible for day-to-day operations of dental services.

1. Provides on-site, day-to-day clinical supervision of staff

1. Schedules clinical assignments, rotations, and call leave

1. Participates in the development of health risk management protocols

1. Arranges and conducts regular meetings of dentist, dental hygienists, and dental office staff

1. Represents dental management in Board meetings and Administrative meetings, including dental services issues, quality assurance issues, and recruitment and retention of dental staff

1. Maintains positive community relations.

1. Represents dental staff in establishing and maintaining positive relations with local hospitals, private dental practices, residency training programs, and other dental care providers

1. Performs patient oral examinations.

1. Takes appropriate medical history

1. Performs oral examination including intra-oral and extra-oral cancer screening

1. Diagnoses of patient

1. Diagnoses dental disease in hard tissue

1. Diagnoses of periodontal disease

1. Diagnoses of pathology

1. Prescribes or administers treatment.

1. Identifies treatment options consistent with diagnosis

1. Makes referrals to medical specialists or other practitioners when appropriate

1. Presents treatment options, educates patient regarding options, and works with patient to identify a course of treatment agreeable to patient and dental staff

1. Acts as a steward of dental resources by prioritizing patients’ cost risk-benefit ratio for treatment

1. Provides care in the following disciplines of general dentistry: diagnosis, preventative dentistry, operative dentistry, pedodontics, periodontics, removal and fixed prosthetics, oral surgery, and endodontics

1. Uses effective clinical judgement in referring patients and receiving referrals

1. Sends referral and consultation letters in a timely manner

1. Accommodates referral requests from other providers, providing appointments to patient, communication and follow-up

1. Monitors patient condition and progress.

1. Re-evaluates patient condition as necessary

1. Uses and maintains knowledge of established community linkages for both social service and dental referrals.

1. Maintains an accurate dental record to support clinical and documentation requirements

1. Collects patient information

1. Records patient information such as medical history, reports and examination results

1. Maintains patient information and updates as needed

1. Selects appropriate diagnostic codes and provides supporting documentation

1. Accurately dictates the patient encounter

1. Reviews radiographic results and makes changes in therapy based on review, as necessary

1. Signs all entries made in the patient chart

1. Prepares appropriate reports for insurance companies, the legal profession, governmental regulatory agencies, etc, as required

1. Works to ensure patient satisfaction

1. Communicates with patients in a caring and compassionate manner

1. Presents information (i.e., explanation of procedures, test results) to patients at an educational level consistent with understanding

1. Receives and responds to results of patient satisfaction surveys

1. Maintains positive relationships with other dentists, physicians, staff, and health care students

1. Works in a cooperative relationship with medical providers in order to treat the whole person

1. Directs and coordinates activities of ancillary and support staff, and students.

1. Communicates patient’s clinical status and needs to relevant team members and medical staff, as warranted

1. Respects the rights and sensitivities of personnel and students

1. Encourages staff development (i.e., assesses needs, assists in development of education plan)

1. Behaves in a positive collegial manner with peers and support staff

1. Plans, implements and/or administers treatment protocols.

1. Complies with treatment protocols as they are developed and implemented.

1. Monitors outcomes to ensure protocol produces desired results

1. Works to improve protocols

1. Supports clinic staff meetings and adheres to guidelines.

1. Attends and actively participates in department meetings

1. Demonstrates willingness to serve on committees

1. Complies with employment contract and provides feedback for improvement of the contract

1. Supports clinic colleagues with internal referrals when clinically appropriate

1. Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy.

1. Demonstrates a cooperative and courteous manner towards patients, families, and visitors while carrying out job functions

1. Works cooperatively with dentists, physicians, co-workers, students, and other personnel

1. Listens attentively to complaints and resolves or refers to appropriate individual

1. Prioritizes work, taking into account the needs of patients, own department and other departments

1. Demonstrates concern for patients’ rights, privacy, and dignity

1. Suggests areas for process improvement and assists in making improvements when appropriate

1. Leads staff to improve work processes and clinical outcomes including health disparity and quality improvement collAdheres to policies, procedures, and guidelines.aboratives.

1. Provides leadership for the internal board and QA Board committees.

1. Adheres to policies and procedures for dental care delivery or support of care delivery (i.e., call coverage)

1. Maintains strict confidence of patient and PCHC information

1. Adheres to the American Dental Association Code of Professional Ethics

1. Leads staff to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives.

1. Protectedive Health

1. Utilizes Privacy Officer appropriately

1. Reports and documents suspected privacy violations

Competency Summary:

_____# greatly exceeds _____# meets expectations _____# N/A_____ # needs improvement

Observation of daily work indicates employee continues to meet the physical demands of the job.

_____Yes_____No (assessment by Occupational Health required)

Employee appropriately and consistently uses the personal protective equipment required of the job.

_____Yes_____No (requires action plan)_____N/A

Observation of daily work demonstrates competency in providing age-specific care to the patient population served.

_____Yes_____No (requires action plan)_____N/A

What contributions have been made by this individual that you would like to recognize?

______

______

______

Summarize the areas where competency development is needed.

______

______

Describe the action plan for competency development.

______

______

Identify the time frame for action plan completion.

______

______

Re-assess competency in_____3 Months_____Other (specify______)_____Next Cycle

First-Level Management Signature______Date______

Second-Level Management Signature______Date______

Employee Signature______Date______