POSITION: Financial Aid Systems Coordinator

POSITION: Financial Aid Systems Coordinator

POSITION: Financial Aid Systems Coordinator

POSITION DESCRIPTION

This position is responsible for performing professional and technical processing duties associated with reviewing student financial aid procedures and processes for efficiency and effectiveness. This position is responsible for the design, implementation, and execution of the Banner financial aid system.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree required in a course of study related to the occupational field.
  • Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with one to three years of experience in Banner processing.
  • Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.

BENEFITS

  • Salary $41,566.16 annually.
  • Benefits include paid holidays, annual leave, and the State of Georgia Flexible Benefits Program.
  • Please be aware that all Chattahoochee Technical College employees must be paid by DIRECT DEPOSIT unless exempted by the State Accounting Office based on “hardship” evidence provided by the employee.

APPLICATION PROCEDURE

APPLY ONLINE ONLY @ and select “Contact Us” then “CTC Jobs.” For a complete file, fill out an online application, upload cover letter, resume and include three professional references’ contact information on application. Before a candidate is hired, a pre-employment criminal background investigation, motor vehicle records check and employer/professional reference check will be conducted. Following screening, candidates may be asked to submit further documentation.Candidates who do not submit a current resume and cover letter will not be considered.

EMPLOYMENT POLICY

Chattahoochee Technical College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate degrees. Inquiries related to the college’s accreditation by the Commission may be directed to SACSCOC, 1866 Southern Lane, Decatur, Georgia 30033-4097 or telephone 404-679-4500. Questions related to admissions and the policies, programs, and practices of Chattahoochee Technical College should be directed to the College.

As set forth in its student catalog, Chattahoochee Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following person(s) has been designated to handle inquiries regarding the non-discrimination policies: Chattahoochee Technical College Title IX Coordinator, Brannon Jones, 980 South Cobb Dr, Building C 1102B, Marietta, GA 30060, (770) 975-4023 or and Chattahoochee Technical College Section 504 Coordinator, Mary Frances Bernard, 980 South Cobb Drive, Building G1106, Marietta, GA 30060, (770) 528-4529 or .

A Unit of the Technical College System of Georgia - Job Description Follows

Financial Aid Systems Coordinator FIN/42

Finance FLSA Status: Exempt

JOB SUMMARY

This position is responsible for performing professional and technical processing duties associated with reviewing student financial aid procedures and processes for efficiency and effectiveness. This position is responsible for the design, implementation, and execution of the Banner financial aid system.

MAJOR DUTIES

  • Performs the federal financial aid application data load process, including downloading electronic application and correction records from the state and federal processors, uploading records to the Banner financial aid system and batch posting data requirements to applicant records.
  • Awards and disburses financial aid and resolves discrepancies in award/disbursement files.
  • Reviews Subsequent ISIRs daily process resolving discrepancies
  • Uses Banner Letter Generation (Tracking, Awards, Balance Notifications, and Special Notifications)
  • Creates and runs reports using SQL and complex Population Selections to satisfy the needs of the department.
  • Assists in Pell Grant Program (Origination, Reconciliation, Pell POPs and Multiple Reporting Records)
  • Implements Financial Aid controls and guidelines for best practices based on federal and state regulations, and The Technical College System of Georgia policies.
  • Determines eligibility for federal, state, college, and other aid programs in accordance with all applicable laws, regulations, policies, guidelines, and other governing criteria.
  • Automates and executes Banner processes with third party systems which may include COD, NSLDS, EDconnect, File Transfer Protocol, EDexpress, and Sqlplus
  • Coordinates Financial Aid processes within the department and other departments, including, but not limited to data entry errors, student notifications and non-payment drops.
  • Implements changes to system based on user feedback, and federal/state regulation changes.
  • Maintains and performs document updates of policies and procedures.
  • Creates Banner population selections and Sqlplus scripts, execute system processes
  • Tests Banner releases and trains the Financial Aid Staff on the system updates.
  • Analyzes system reports and resolves student records issues, including daily disbursement reports
  • Provides support for financial aid staff in timely manner.
  • Maintains current knowledge of applicable state, federal, and college financial aid programs, policies and procedures.
  • Finds solutions to all system related issues in a timely manner
  • Researches and implements new system features and processes
  • Performs other related duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

  • Demonstrated experience working with complex procedures and regulations.
  • Ability to multi-task, maintain accurate records and convey complex technical information..
  • Financial aid experience with an emphasis on computer and systems support.
  • Working knowledge of student financial management systems such as BANNER, document imaging, EDExpress, MS Windows, SQL and File Transfer Systems.
  • In depth knowledge of federal and state financial aid programs and supporting regulations.
  • Ability to establish priorities and initiate objectives with minimal supervision.
  • Knowledge of institutional organization, policies, procedures, and administrative practices.
  • Knowledge of relevant federal and state regulations.
  • Initiative in seeking constant student service delivery improvements.
  • Skill in oral and written communication.

SUPERVISORY CONTROLS

The Director of Student Financial Aid assigns work in terms of general instructions. The Coordinator will carry out the assignments with minimal direction from supervisor. Work will be reviewed by supervisor through scheduled meetings and ongoing communication.

GUIDELINES

Guidelines include Chattahoochee Technical College policies and procedures, federal guidelines, software user guides and manuals, the college catalog, and relevant state standards. These guidelines require judgment, selection and interpretation in application.

COMPLEXITY/SCOPE OF WORK

  • The work consists of varied analytical and administrative duties. The variety of projects and processes involved in the job contribute to the complexity of the position.
  • The purpose of this position is to provide operational analysis of student financial systems. Success in the position contributes to the efficiency and effectiveness of student financial processes.

CONTACTS

  • Contacts are typically with students, staff, faculty, administrators, and members of the general public.
  • Contacts are typically to resolve problems, to provide services, or to give or exchange information.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

  • The work is typically performed while sitting at a desk or table. The employee occasionally lifts light and heavy objects, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color.
  • The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

May have direct supervision for Financial Aid positions as assigned.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree required in a course of study related to the occupational field.
  • Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with one to three years of experience in Banner processing.
  • Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.
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