Magee Womancare International

Magee Womancare International

Magee Womancare International

Strategic Plan for: 10/1/15-12/1/17

Last Reviewed on: 12/15/2015

To be updated every 6 months

Parts of Plan Adapted from:

Contents

Background3

Mission4

Vision4

Risks and Opportunities4

Goals and Objectives6

Marketing Plan9

People Development Plan9

Budget 9

Next Steps9

Background:

Who We Are:Established in 1992, Magee Womancare International provides culturally sensitive and informed health education and programming to underserved women and families in Pittsburgh and abroad.

Magee Womancare International (MWI), is the local and international health outreach division of Magee Women’s Hospital and housed under Magee Womens Research Institute & Foundation. The independent institute is affiliated with the University of Pittsburgh Medical School and maintains a strong clinical partnership with Magee-Womens Hospital of UPMC.

MWI does not function as a separate 501(c) 3 non-profit organization, and does not have its own board. MWI also has no representation on MWRIF’s board. MWI receives a budget of $20-30,000 from MWRIF annually for operating costs (with the exception of salaries), and 50% of MWI’s Director’s salary is covered by Magee Womens Hospital for supervising hospital based programs and staff. All other programming costs and salaries are entirely funded by outside grants.

MWI employs one Administrative Director, Nicole Travis, and one Program Coordinator, Lynsie Clott. Two to three unpaid interns are also on staff at any given time, helping with programming duties.

Who we serve: MWI strives to collaborate with community stakeholders to develophealth education and access to services programs that address pressing health care issues and disparities in health. Our services are becoming increasingly important in the Pittsburgh community as this area has received an increasing number of refugees and immigrants, many of whom fail to access adequate health services due to a multitude of factors including language barriers, cultural barriers, fear of deportation, and inexperience with the U.S. healthcare system.

Our services are also impactful abroad. MWI has the expertise to implement successful programming in foreign cultures due to experience and a history of effective collaboration with foreign partners. Additionally, MWI boasts a representative sister office in Moscow, also supervised by the MWI director.

While MWI strives to serve primarily women and families based on MWH Womancare model, MWI currently also serves youth through the Youth Leadership Program (summarized below) due to changes in government funding. This contract allows MWI to cover a significant portion of overhead and salaries, unlike many other grants.

Current Programming: Currently, the organization runs two ongoing and successful programs:

  1. Breast Health Programming funded by the Susan G. Komen Foundation of Pittsburgh, and potentially Avon Breast Health Programming in 2016. The purpose of the program is to increase access to breast health education and screening services for immigrant, refugee, and African-American women in Pittsburgh communities through ministries or groups led by community “wisewomen” as well as direct outreach efforts.
  2. The Youth Leadership Program is an international exchange program funded by the US State Department’s (USDOS) Bureau of Education and Cultural Affairs grant, and has been ongoing for seven years. It provides youth leadership and civic engagement to youth, most recently sending local youth to Nepal.
  3. For 2016: We have submitted a grant for additional breast health programming through Avon, and plan to write a grant for programming to reduce African American infant mortality rates- this is still TBD with the Hillman Foundation.

MWI faces several challenges over the next two years, specifically securing grant funding that matches our mission domestically and abroad.

Vision:

“Magee Womancare International envisions a world where all women and families are empowered through increased access to quality health information and services, and as a result, have the opportunity to make informed decisions about their health care.”

Mission:

“To build healthier communities through international and local health initiatives for women and their families that address health disparities and culturally appropriate health care delivery to minority, underserved, and at risk population.”

Risks and Opportunities (Based on GSPIA’s Consultants, Spring 2015)

External Factors
Opportunities / Threats
Internal
Factors / Strengths / Comparative Advantages / Areas for Improvement
Weaknesses / Comparative Disadvantage / Areas of Significant Risk

Comparative Advantages:

  • Strong relationships with local communities, specifically the Nepali-Bhutanese, Latina, and African American communities
  • Location in South Oakland, promoting service capacity and matches local funders interests in sponsoring local services
  • Affiliation with UPMC and Magee Womens Hospital carries significant name recognition and respect and provides strong clinical partnerships for programming

Areas for Improvement

  • Administrative funding from MWRI for operations is not sufficient, necessitating looking to additional grants that support operations and administrative costs
  • Seeking grants that solve health problems the community wants to address
  • Youth leadership programming is not directly in line with mission statement (mission drift) but constitutes an important source of funding

Areas of Significant Risk

  • Community perception of UPMC as a wealthy organization impacts MWI’s ability to secure funding from grantors
  • Ability to perform international programs based on uncontrollable political factors (e.g. Youth Leadership Program)
  • Lack of funding diversification and funding restrictions mandated by its stakeholders, and lack of fundraising autonomy from MWRIF

Comparative Disadvantage

  • Lack of relationship with leadership structures, MWRIF’s leadership and board of directors or capacity to form own advisory board
  • Grant writing is time consuming, and while the program could benefit from more employees it would require writing additional grants to cover their salaries

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Goals and ObjectivesThrough 2017

In response to the assessment above, MWI outlines the following goals and objectives through December 2017.

Goal / Objectives / Priority / Strategies/Activities / Person(s) Responsible / Due Date / Measurement Methods / Updates
1.Diversify MWI Fundraising Practices outside of grant making / 1.1 Identify and execute fundraising events to raise $7500 dollars each year to be used for general programming / 2 /
  • Speak with Arthur to make sure we are allowed to do independent fundraising
  • Brainstorm fundraising events
  • Decide on which to implement
  • Design project plan and projected dollars to raise
/ Lynsie
Nicole / June 2016-
June 2017 / Raise $7500 each year through 2017
1.2 Decide whether or not to use an advisory council to drive strategy and fundraising, or leverage existing board- sub committee for MWI? / 1 /
  • Discuss roles and responsibilities of advisory council/commitment
  • Approve/disapprove
/ Nicole / January 31, 2016 / Subcommittee idea dismissed or added to workplan by January 31, 2016
1.3 Develop strategy for contracting with other orgs / 3 /
  • List of contacts
  • What/how to ask
  • Create contracting package (see 2.2)
  • Create brochure
/ Lynsie
Emmie
Nicole / September 1, 2016 / Strategy and steps completed by September 1,2016
1.4 Secure or develop donor and potential donor database/spreadsheet / 4 /
  • Create donor tracking in access
  • LinkedIn, Host Families, Partners
  • Implement desired option
/ Lynsie
Emmie / December 1, 2015 / Donor database implemented by due date / COMPLETE
2.1 Create updated intern strategy /
  • Decide on focus area for each grad intern and hire them specifically for that purpose
  • Undergraduate interns- remain programming focused/other duties as assigned?
  • Create Job descriptions
/ Lynsie Clott / February 28, 2016 / New intern descriptions completed for upcoming semester, specifying focus area e.g. grantwriting
2. Intern Programming / 3.1 Write 3-4 grants for relevant programming each year / 3 /
  • Research grant opportunities and community needs
  • Improve local and national grantor database and calendar (based on topic relevance, regional strengths, funds
  • Write grants
/ Lynsie, Nicole, Emmie / All year / 3 grants secure by end of fiscal year 2016, 2017 / -Avon rejected
-Komen CG
-Hillman status?
-VSB
3. Secure grants and programming in line with mission of health care for domestic and international women and families who are underserved / 3.2 Determine health topics we will address with domestic programming over the next two years / 2 /
  • Create with help from community/advisory council
  • Get approved by leadership
/ Nicole, Lynsie / Jan 30 2016
Jan 30 2017 / Finalized list of issues to address each year
3.3 Secure at least one international grant related to women and family health that will replace salaries currently supported through DOS Bosnia program by 2017 / 1 /
  • Research international grants
  • Create list of top options
  • Write and submit grant
/ Lynsie
Nicole
Emmie / May 30, 2016 / International Grant secured for next fiscal year
3.4 Sunset Bosnia Youth Exchange Program over 2 years / 4 / Renew for 2016, hold off on renewal for 2017 pending 3.3 / Nicole, Lynsie / May 30, 2016 / Bosnia Youth Program replaced by 2018
4.1 Refine current PR/social media strategies & practices / 2 /
  • Review and optimize Facebook Use
  • Review and optimize LinkedIn Use
  • Review and optimize website content
/ Intern / February 15, 2016 / TBD- need to set exact metrics for FB, LinkedIn and website
4. Develop PR & Marketing Strategy to raise community awareness of our mission / 4.2 Develop new strategies and policies for development and marketing / 3 /
  • PR with local media via media list
  • Semi-annual or annual newsletter
  • Build email list serve, donors employees
  • Create packages for branding to general, donors and partners
/ Lynsie
Intern
Nicole / Annual newsletter- January 2016
Packages-June 2016 / TBD- need to set exact metrics for “awareness” or tie it to development dollars / Facebook: Make scheduled each semester w/ interns to post 2-4 X a week
Linked In: How should we manage this?
Website: At a standstill until MWRIF hires new social mediaperson
4.3 (Re)Connect with local orgs that could be potential partners/contractors / 4 /
  • Reach out to organizations with packages as created above
/ Lynsie
Nicole / Spring 2016 and ongoing / -# of packages emailed
-# of + responses
-# of – responses
-# of no responses
-level of correspondence by phone or email
5.1 Meet with communities and key stakeholders to discuss health issues of concern, and barriers to care at Magee Hospital & neighborhood clinics / 1 /
  • Identify key community partnerships and track list
  • Attend meetings when possible
  • Attend their events
  • Attend UPMC Patient Relations Committee meetings
/ Lynsie
Nicole / Community partnership: Spring 2016
December 2016 / -# of partners on projects
-#of meetings
-# of events
-quality of relationship with committee
5. Build & maintain relations with local immigrant and underserved populations to understand community health issues and barriers to care / 5.2 Document barriers to care and address with Magee & UPMC leadership / 2 /
  • Create list of barriers to care and potential programming
  • Share with leadership & UPMC patient relations, Healthy women, Imaging Dept.
  • Work with kesi to communicate these changes
/ Nicole
Lynsie / Nov 1 2016
Ongoing / -List
-Meetings
-Conversations with appropriate department leaders
6.1 Culturally appropriate information and training for Magee staff / 2 /
  • Include money for this in grants, get MOAs
  • Execute updated training each year
/ Lynsie
Nicole / Dec 2016 / Training completed and materials finalized by Dec 2016
6. Improve services for immigrants, refugees and other cultures at Magee Womens Hospital and neighborhood clinics. / 6.2 Assist with patient navigation to MWH and neighborhood clinics and/or programs offered at our clinics. / 4 /
  • Include in grant funding
  • Transportation etc.
/ Lynsie
Nicole
interns / Ongoing / -# of patients navigated
-#of referrals
- Tracking patient appts, f/u with patients
6.3 Analyze and propose ideas/recommendactions for smoothing protocols/practices within Magee and between Magee and other agencies to improve services / 5 /
  • How to involve Magee staff?
  • How to encourage partnership?
/ Lynsie
Nicole / Ongoing / ?

Championing the Mission(Marketing and Communication Plan)

TBD

Staff Development Plan

Area of Development Needed / What will be done / When / Cost of this development
(Both in terms of time and money)
2 new interns for social media/fundraising and programming duties / Recruited and hired / Ongoing / 10 hours (posting, interviewing etc.)- free in terms of cost

Budget

Next Steps:

  • Once this strategic plan is verified by leadership, Lynsie will include these objectives on Trello to track progress.
  • This plan will be updated quarterly.

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