Line Managed By: Direct Payment Team Leader

Grade:NJC Point 19

Salary: £18,746 per annum

Department: Direct Payments

Line Managed by: Direct Payment Team Leader

Working Hours:35 hours

Holidays:28 days per annum + Bank holidays

To advise and independently manage a caseload of Direct Payment (DP) users, on their responsibilities on how to be a good employer, and to assist and support users with the recruitment of suitable staff and provide on-going support and advice.

Possability People is a user-led organisation that works to promote independence and dignity for all disabled people. These aims fit with the aims of Direct Payments Support Service (DPSS) which is to enable service users to achieve independent living by giving them choice and control over their daily living arrangements.

To manage a case load and hold 1:1 sessions with clients,as directed and supported by line manager/

To maintain up to date guidance and advice on becoming a goodemployer.

Too provide budgeting advice for a service users.

To provide ongoing support to all our service users, including those with complex needs and challenging behaviour,as the need arises. This will require visits to see clients outside of the office environment.

To assist with the induction/training of Adult Social Care (ASC)Assessment Officers on the Direct Payments process

To be proactive around Personal Assistants (P)recruitment

To refer DP service usersto other appropriate services and activities as required,taking a personalised approach to the care package.

To liaise directly with ASC Assessment Officers, and other ASC professionals, in relation to the users of the Direct Payments Scheme,
To attend and actively contribute to regular staff and team meetings.

To maintain and develop own knowledge of relevant aspects of legislation, policy and implementation of Direct Payments.

To attend 6-weekly managerial supervision.

To provide administrative support, including dealing with day-to-day correspondence, photocopying, telephone calls and arranging meetings.

To perform other tasks when requested which are not detailed above but are essential for the smooth running of the service,as directed by line manager.

To ensure that Possability People’s policies and procedures are adhered to, particularly those relating to Equal Opportunities, Confidentiality and Health & Safety.

Commitment to Learning & Development

Be aware of own training needs and able to discuss with line manager.

Keep up to date with job knowledge and skills.

Honest, clear and realistic expectations of self in both personal and professional aspects.

Respecting Diversity

Treat everyone – colleagues, clients, and visitors – with respect and dignity.

Respect others’ differences and being sensitive to everyone’s needs.

Develop and appropriately maintain professional boundaries with clients and colleagues.

This is a summary description of the role, as it is constituted at present. The above does not represent an exhaustive list of the duties and responsibilities of the role. It will be the practice of Possability People to examine periodically employee’s job descriptions to ensure that they accurately reflect the job being performed and/ or that proposed developments are incorporated, as part of the process of personal objective setting. Training will be provided on key aspects of the role. It is the Trustees aim to reach an agreement on reasonable changes but if such agreement is not possible, Possability People reserves the right to insist on changes after appropriate consultation with the post holder.

Unsociable hours may be required, e.g. attending events and benefits.

Need to maintain good public relations with all contacts including the media.

Required to be able to take initiative and make sensible and reasoned decisions.

To demonstrate an empathetic, confidential, tolerant and understanding approach to the needs of the clients.

Regular travel/working within Brighton & Hove and East Sussex is required.

The ability and flexibility to communicate effectively with a wide range of people
The ability to manage a caseload and work independently
Good interpersonal andtelephone skills– including supporting those whom may be challenging and/or have communication difficulties
Good organisational, numeracy and administrative skills
Ability to compileaccurate and detailed written information and reports
Ability to learn in a fast moving environment
Experience with inter-agency working
Adaptable and a self-starter
A commitment to and understanding of equal opportunities
Good IT skills (word, excel, database)

Knowledge of Direct Payments
Knowledge of the social care system
Experience supporting those with complex and/or challenging needs
Experience working with multi-agency professionals
Knowledge of general employment issues
Related experience of providing advice and casework
Experience of using spreadsheets for budgeting
Understanding of the Social Model of Disability

Signature of post holder: ……………………………………………… …./…./….Date

Job description prepared/ updated by: J Aram 2017