JOB TITLE:Learning and Accountability Coordinator

JOB TITLE:Learning and Accountability Coordinator


JOB TITLE:Learning and Accountability Coordinator

SALARY:£29,000 - £38,000

DURATION:Permanent position

DATE AGREED:September 2015

Based in London (with travel)


Under the overall supervision of the Director of International Programmes, the main role of the Learning and Accountability Coordinator is to contribute to the overall improvement in the quality and impact of PEN International’s work. To achieve this, the Learning and Accountability Coordinator will support the development of monitoring and learning frameworks and tools both for our programmes and for the organisation as a whole. The Learning and Accountability Coordinator is responsible for building the capacity of the organisation, and of our Centres, to capture and communicate the difference we are making and increase our accountability to our membership, to those we seek to assist and to external stakeholders.


  • Develop and coordinate PEN International’s learning and impact assessment systems and tools in order to monitor the impact of our work, increase our effectiveness and improve our accountability (including value for money) to our members, other stakeholders and communitieswith whom we work.
  • Build and share organisational knowledge to inform the strategic development of the organisation.
  • Develop and provide training to PEN staff on the tools and methodologies developed on monitoring, evaluation and impact measurement.
  • Contribute to the production of evidence-based analysis of impact, including qualitative and quantitative assessments of the implementation and progress of PEN International’s work.
  • Coordinate the provision of wider capacity building support for PEN International’s Centres.
  • Visit Centres as required to provide support in monitoring and learning.
  • Lead on collecting and analysing information, make recommendations and ensure that opportunities for learning are enhanced within the organisation as a whole.
  • Lead on the identification and coordination of learning opportunities for staff.
  • Lead on dissemination of good practice around learning, accountability, impact assessment, planning, monitoring and evaluation and transparency by benchmarking with Centres, other organisations, companies and academia.
  • Represent PEN International externally in meetings, conferences and through direct communications relating to impact assessment and learning with funders, NGOs policy and research institutions.


  • This post is a full time job.
  • On occasions, there will be a requirement to work outside of normal office hours.
  • The post requires some international travel.



  • Minimum of 3 years’ experience working in the human rights or development sector.
  • Experience of programme cycle management and monitoring and evaluation frameworks and tools
  • Demonstrable experience of all aspects of improving programme quality and learning.
  • Strong technical competence in research, learning, and monitoring and evaluation methods and a good critical grasp of the latest thinking in the sector, tools, codes, standards and practice
  • Strong practical experience of developing monitoring and learning frameworks at field level, with implementing partners based in the global south.
  • Ability to design materials and resources which are practical and accessible to staff and Centres
  • Proficiency in data analysis and statistical software
  • Strong conceptual, analytical and critical thinking as well as the ability to communicate effectively and explain complex issues clearly for internal and external audiences
  • Experience of capacity assessment and development with partners in the global south
  • Strong inter-personal and skills and experience of developing and delivering successful training and staff development initiatives.
  • Ability and willingness to travel on behalf of PEN International when required
  • Ability and willingness to undertake personal administrative tasks
  • Understanding of and commitment to PEN International’s mission and values.
  • Excellent IT Skills, including use and development of databases
  • Ability to work in a multi-cultural organisation and commitment to ensuring equal opportunities throughout the organisation.


  • Ability to identify and implement opportunities for innovation
  • Proven experience of successful external representation
  • Language skills in French and/or Spanish


•Interest in literature and writing.

•Willingness to uphold the values of the Charter of PEN International.

•Commitment to accountability, transparency and fairness.

•Sensitivity to the particular challenges faced by those discriminated against on grounds of identity, including gender and social and economic deprivation.

•Commitment to equal opportunities and cultural diversity and a willingness to apply this at work.

Terms of Employment


£29,000 – £38,000 gross salary per annum, we would normally expect the successful candidate to start at the bottom of the salary scale. However PEN International may be willing to offer a salary above the starting salary, depending on skills and experience.
  1. Position

Permanent position, based in London

  1. Hours

35 hours per week, normally worked Monday to Friday, flexible working hours will be considered.

  1. Benefits and holidays

Benefits 25 days holiday per annum, plus statutory holidays.

The successful candidate will join the PEN International pension scheme in February 2017, in compliance with Auto-enrolment legislation.


One month during probationary period and three months thereafter

5.Probationary Period

Six months, subject to written confirmation

6.Contract of Employment

The successful candidate has to be eligible to work in the UK.

Nothing in the above constitutes an offer of employment or forms any part of any contract of employment.

Recruitment process

Candidates should submit their CV and covering letter which addresses all aspects of the Job Description and Person Specification, to

or by post to PEN InternationalKoops Mill, 162-164 Abbey Street, London, SE1 2AN, UK.

  • Kindly reference your covering letter LAC/PI/2016

•Applications must be submitted by 09:00 hours GMT on Thursday 29thMarch 2016.

•Shortlisted candidates will be informed of the interview process including dates and times by 1April 2016. Interviews are likely to take place the week commencing 3rd April 2016

•Due to our limited resources we are only able to inform shortlisted candidates

PEN International is an equal opportunities employer