HOUSE of FRASER Gift Card TERMS and CONDITIONS

Card Terms

HOUSE OF FRASER Gift Card TERMS AND CONDITIONS

Minimum load £5 | Maximum load £1000

1. Gift Cards are only redeemable for merchandise in House of Fraser stores in the United Kingdom and Ireland and online at
2. Gift Cards cannot be used to purchase large kitchen appliances or Montgomery made to measure curtains, accessories and fabrics online.
3. Gift Cards cannot be used to purchase Gift Cards, Gift Vouchers or financial services.
4. Gift Cards cannot be used for telephone or mail order purchases.
5. Gift Cards cannot be exchanged for cash or used as payment on Recognition Card accounts.
6. Temporary Recognition Cards may not be used to activate or top up a Gift Card.
7. Gift Cards cannot be returned or refunded, except in accordance with your legal rights.
8. Please protect your Gift Card and treat it as cash. House of Fraser cannot be held liable for Gift Cards which, once activated, are subsequently lost, stolen or damaged.
9. If any product purchased with a Gift Card is exchanged or refunded, any money owing will be added to the balance on the Gift Card.
10. Customers must present the Gift Card in order to make purchases in store.House of Fraser reserves the right to refuse to accept a Gift Card which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud.
11. Where Gift Cards have been used as tender for an online order (whether in whole or in part), any item that is returned within that order will be refunded first in eVouchers to the same value that was originally spent in Gift Cards. Any remaining balance will then be refunded to the payment card (if used).
12. If the amount of the purchase is greater than the available balance on the Card you may pay the difference.
13. The purchase of certain products and services using the Card are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to use the Card to purchase these products or services.
14. You may not resell Cards to a third party.
15. The gift card is not a cheque guarantee, credit or charge card
16. Minimum Load £5
17. Maximum Load £1000
18. No change will be given but any remaining balance may be used for future purchases.
19. Cards and vouchers can only be used in store and on line.
20. In the event that a gift card is inactive for a consecutive period of 24 months (balance enquiries do not count) the card will automatically expire and the remaining balance will be cancelled.
21. Expired or deactivated cards may not be re used
22. If you want to view full terms and conditions or to find out more and to check your balance visit
23. We reserve the right to amend these Terms and Conditions from time to time where it is necessary to do so. Any such changes will be notified in store
24. PleaseEnter the 10 digit code on the reverse of the card to activate and load.