Faculty/Service:Human Resources

Faculty/Service:Human Resources

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Role Description

Faculty/Service:Human Resources

Department:HR Business Services

Role Title:HR Administrator (Business Services)

Grade:3

Role Profile:Administrative3

Category: Support

Role Purpose: To contribute to a modern, proactive and customer-valued Human Resource Service by providing high quality, comprehensive administrative support. Committed to delivering excellent customer service with a flexible approach to meet stakeholder needs.

Responsible to:HR Coordinator (Business Services)

Key Responsibilities:

In line with the University’s Vision, Corporate Strategy and Leadership Attributes, you will:

  • Provide first class administrative support for a range People and Organisation activities including recruitment, appointments, contractual changes, pre-employment checks, redeployment, SAP position and hierarchy changes, Occupational Health administration, budget administration and web page development.
  • Deliver a strong customer orientated approach in order to establish effective and productive working relationships within the HR team to support the development and delivery of a seamless, customer focused HR experience to managers, staff and other stakeholders.
  • Maintain the integrity and quality of HR data ensuring accurate entry of data into HR systems at all times.
  • Deal effectively and efficiently with enquiries to deliver a positive customer experience, providing information on a range of HR policies and procedures as required.
  • Contribute to the development and introduction of new administrative processes and procedures.
  • Provide other general administrative support, including within the Pay and Systems team and wider HR Team as required.
  • Undertake relevant training and development to maintain an up-to-date knowledge of role and legislative requirements.
  • Adhere to audit and compliance activity as required.
  • Use appropriate technology to generate correspondence, reports and other documents as required.
  • Establish and maintain appropriate files and records, both manual and computerised.
  • Respond to queries and complete tasks in an accurate and timely manner.
  • Undertake general administrative duties, including dealing with all correspondence, the distribution of post, photocopying and maintenance of photocopying and printing facilities (where required), and control of stationery supplies.
  • Liaise with other Departments within the University and external bodies as required to develop and maintain efficient and effective working practices.

NB: Specific duties will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the HR Service by undertaking any HR responsibilities which are commensurate with this grade.

The post holder is bound at all times to observe the strict rules of confidentiality applicable to work in Human Resources.

Person Specification

Faculty/Service: Human Resources

Role Title: HR Administrator (People and Organisation)

Grade: 3

E/D / A/S
1. / Specific Knowledge
Knowledge of relevant systems, equipment, processes and procedures including specialist and standard software packages / D / A/S
Appreciation of the standards for the conduct and output of the role / E / A/S
Understanding of relevant policies and procedures, as they affect the role / E / A/S
2. / Skills and Abilities
Ability to work as an effective team member. / E / A/S
A positive, inclusive and collegial approach. / E / A/S
Ability to communicate clearly orally and in writing. / E / A/S
Ability to establish and maintain records, both electronic and manual / E / A/S
Numeracy skills / E / A/S
Ability to plan and prioritise own defined work activities, responding to manager's or work unit requirements, in addition to own responsibilities. / E / A/S
Ability to maintain good working relationships with colleagues across the Services, Faculties and University and with external stakeholders where relevant / E / A/S
Proven ability to deliver a customer-focused service / E / A/S
3. / Experience
Experienceof working in a highly confidential environment within a HR service / D / A/S
Experience of working with relevant processes, systems and procedures / D / A/S
Using MS Office (Word, Excel etc.) / E / A/S
Working with large scale databases/systems / D / A/S
Experience of receiving and responding to enquiries from/to customers / E / A/S
4. / Education/Training
Level 3 qualification or higher (A-level equivalent)or substantial relevant professional experience / E / A/S

Legend:

E = EssentialA = Application Form

D = DesirableS = Selection Process

HRADMINPO01Version 1.001/12/2018

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