E-Learning, Lecture, Tutorial & Ica Schedule

ASSESSMENT RUBRICS (for BM0089/ BM1091/ BM0150)

The assessment components, corresponding weightages and descriptions are indicated in the table below:

Assessment Criteria / % / Students are assessed on the following areas:
Workplace
[assessed by Industry Internship Mentor (IIM)] / 40 / An understanding of business processes, work efficiency & effectiveness, ability to perform the tasks, and quality of output achieved by the student. Punctual, committed, motivated, willing to learn able to comply with the company rules regulations

Work Ethics and Professionalism (10%)
Professional Proficiency/ Quality of Work Outcomes (10%)
Communication & Teamwork (10%)
Independent Learning Skills (10%)

Log Documentation
[assessed by School Internship Mentor (SIM)] / 10 / Documentation of activities undertaken during internshipand
experience with diverse groups of individual at the workplace.

Content (5%)
Timeliness (5%)

Reflection
[assessed by School
Internship Mentor (SIM)] / 10 / Reflection to include key learning points, suggest areas of
improvement, learning from work environment,insights on
individual’s strengths, interests,values, personality, skills
and weaknesses.

Reflection Skills (10%)

Student ITP Report [assessed by School Internship Mentor (SIM)] / 20 / Structure & organisation of report; Language; Contents (company overview, training description, analysis of training, recommendations for improvement, conclusion & reflection on career opportunities).
Presentation
[assessed by School
Internship Mentor (SIM)] / 20 / Presentation to SIM on scope of internship Work, learning
points and insights.

Organisation (5%)
Presentation Skills (5%)
Ability to answer questions (10%)

Rubric for Workplace

WORPKPLACE
40 marks / 40% / RATINGS ACCORDING TO COMPETENCY AND PERFORMANCE LEVEL
0 to 4.9 / 5 to 5.9 / 6 to 6.9 / 7 to 7.9 / 8 to 10
Work Ethics & Professionalism
(10 marks/10%)
Assess the individual’s work ethics and professionalism. / Puts in little efforts to complete tasks.
Poor attitude. Needs reminder on manners and integrity.
Poor attendance and punctuality records. / Needs prompting to complete tasks on time. Little attempt to strive for quality outcomes.
Respectful and honest at all times though attitude is negative at times.
Satisfactory attendance and punctuality records. / Completes tasks on time and with the highest quality possible.
Possesses positive attitude, is respectful and honest at all times.
Good attendance and punctuality records. / Completes tasks on time and with the highest quality possible.
Possesses very positive attitude, is respectful and honest at all times.
Very good attendance and punctuality records. / Takes full ownership of tasks assigned. Completes tasks on time and strive to achieveoutstanding outcomes.
Possesses excellent attitude, is respectful and honest at all times.
Excellent attendance and punctuality records.
Professional Proficiency/ Quality of Work Outcomes
(10 marks/10%)
Assess the individual’s technical competence to perform the assigned tasks/work. / Possessespoor or no technical knowledge and unable to complete tasks assigned. Delivers work of unacceptable quality. / Possesses limited technical knowledge to complete tasks assigned. Delivers work of satisfactory quality. / Possesses good technical knowledge to complete tasks assigned. Delivers work of good quality. / Possesses very good technical knowledge to complete tasks assigned. Delivers work of very good quality. / Possesses excellent technical knowledge to complete tasks assigned. Delivers work of excellent quality.
Communication & Teamwork
(10 marks/10%)
Assess the individual’s interpersonal, communication skills and ability to work with others / Poor communication skills. Frequent conflicts with people. / Not very well-understood, occasionally encounters difficulties in communicating clearly and concisely. Does not work well with people occasionally. / Usually clear and well understood. Good team player and works well with people generally. / Clear and well understood. Very good team player and works well with people all the time. / Articulate, well understood and speaks with confidence. Excellent team player and works well with people all the time.
Independent Learning Skills
(10 marks/10%)
Assess the individual’s independent learning skills. / Always waits to be told what to do next, does not take initiative to do things, no interest to try new methods and solutions. / Takes initiative occasionally, must be instructed frequently, and not proactive to try new methods and solutions. / Takes initiative only on routine matters, and looks for new methods and solutions sometimes. / Takes initiative most of the time, and looks for new methods and solutions most of the time. / Independent learner, self-starter, and looks for new methods and solutions all the time.
Total (Workplace) – 40 marks / 40%

Rubric for Log Documentation & Reflection

LOG DOCUMENTATION
10 marks / 10% / RATINGS ACCORDING TO COMPETENCY
AND PERFORMANCE LEVEL
0 to 2.4 / 2.5 to 2.9 / 3.0 to 3.4 / 3.5 to 3.9 / 4 to 5 / Marks
Content
(5 marks/5%)
Assess the individual’s ability to document log. / Hardly any content if any. Few words describing work done and observations of people in the team. / Some content describing work done and observations of people in the team. / Fairly detailed content describing work done and observations of people in the team. / Detailed content describing work done and observations of people in the team. / Very detailed content describing work done and observations of people in the team.
Timeliness
(5 marks/5%)
Assess the individual’s ability to submit log on a timely manner. / Log is submitted less than 25% of the time on time (according to timeline agreed with School Internship Mentor). / Log is submitted 25% of the time on time (according to timeline agreed with School Internship Mentor). / Log is submitted 50% of the time on time (according to timeline agreed with School Internship Mentor). / Log is submitted 75% of the time on time (according to timeline agreed with School Internship Mentor). / Log is submitted on time (according to timeline agreed with School Internship Mentor) all the time.
Total (Log Documentation*) – 10 marks / 10%
REFLECTION
10 marks / 10% / RATINGS ACCORDING TO COMPETENCY
AND PERFORMANCE LEVEL
0 to 4.9 / 5 to 5.9 / 6 to 6.9 / 7 to 7.9 / 8 to 10 / Marks
Reflection
(10 marks/10%)
Assess the individual’s ability to reflect on his internship experience. / Hardly any coverage of learning points, suggestions for areas of improvement, learning from work environment and insights on individual’s strengths, interests, values, personality, skills and weaknesses. / Average coverage of learning points, suggestions for areas of improvement, learning from work environment and insights on individual’s strengths, interests, values, personality, skills and weaknesses. / Good coverage of learning points, suggestions for areas of improvement, learning from work environment and insights on individual’s strengths, interests, values, personality, skills and weaknesses. / Very good coverage of learning points, suggestions for areas of improvement, learning from work environment and insights on individual’s strengths, interests, values, personality, skills and weaknesses. / Exellent coverage of learning points, suggestions for areas of improvement, learning from work environment and insights on individual’s strengths, interests, values, personality, skills and weaknesses.
Total (Reflection*) – 10 marks / 10%

Rubric for Student Presentation

PRESENTATION
20 marks / 20% / RATINGS ACCORDING TO COMPETENCY AND PERFORMANCE LEVEL
0 to 2.4 / 2.5 to 2.9 / 3.0 to 3.4 / 3.5 to 3.9 / 4 to 5 / Remarks / Marks
Organisation
(5 marks/5%)
Assess the individual’s organization of presentation / Presentation content is unorganised and unstructured. It is impossible to follow the presentation. / Presentation is somewhat organised with some structure. Some efforts are needed to follow the presentation. / Presentation is organised and structured. Audience is able to pick up some key messages. / Presentation is very organised and structured. Audience is able to pick up key messages. / Presentation is excellently organised, and structured. Audience remembers the key messages even after the presentation. Good time management in terms of content management.
Presentation Skills
(5 marks/5%)
Assess the individual’s ability to present / Very poor eye contact, body language and voice projection. Presenter’s appearance and/or gestures disengage the audience from the presentation. / Poor eye contact, body language and voice projection Presenter’s appearance and/or gestures distract the audience from the presentation. / Good eye contact, body language and voice projection. Presenter is groomed, shows enthusiasm, speaks with some confidence and engaging. / Very good eye contact, body language and voice projection. Presenter is well-groomed, enthusiastic, speaks with confidence and very engaging. / Excellent eye contact, body language and voice projection. Presenter is well-groomed, very enthusiastic, speaks with conviction and totally engages the audience.
Ability to answer questions
(10 marks/10%)
Assess the individual’s ability to answer question / 0 to 4.9 / 5 to 5.9 / 6 to 6.9 / 7 to 7.9 / 8 to 10 / Remarks / Marks
Able to answer a few questions, however, quality of answers is poor. / Able to answer all questions, however, quality of answers is just satisfactory. / Able to answer all questions with some clarity and provide some insights to the audience. / Able to answer all questions with clarity and provide good insights to the audience. / Able to answer all questions with clarity and provide very good insights to the audience.
Total (Presentation) – 20 marks / 20%

RUBRIC FOR INTERNSHIP REPORT

FACTOR – INTERNSHIP REPORT
50 marks / 20% / RATINGS ACCORDING TO COMPETENCY
AND PERFORMANCE LEVEL
0 to 2.4 / 2.5 to 2.9 / 3.0 to 3.4 / 3.5 to 3.9 / 4 to 5
Structure & Organisation of the Report
(5 marks) / Report is unorganisedno logical coherence, with no headings, table of contents, paragraphing, pagination in place, resulting in the report being unclear
and very difficult to read. / Below average organisation of the report & poor logical coherence, with most of the headings, table of contents, paragraphing, pagination not in place, resulting in the report being somewhat unclear
and difficult to read. / Acceptable organisation of the report & logical coherence, with some of the headings, table of contents, paragraphing, pagination in place resulting in the report being fairly clear and easy to read. / Good organisation of the report & logical coherence, with most of the headings, table of contents, paragraphing, pagination in place resulting in most of the report being clear and easy to read. / Excellent organisation of the report & strong logical coherence, with all the proper headings, table of contents, paragraphing, pagination in place resulting in the report being clear and easy to read.
Language
(5 marks) / Very poor vocabulary, sentence structure and grammar.
Incorrect use of business terms, and unacceptable number of spelling errors. / Below average vocabulary, sentence structure and grammar need to be improved. Incorrect use of some business terms. Many spelling errors. / Average vocabulary and use of correct business terms. Average sentence structure and grammar used with some spelling errors. / Good vocabulary and use of correct business terms. Good sentence structure and grammar used with very few spelling errors. / Excellent vocabulary and use of correct business terms. Excellent sentence
structure and grammar used
with no spelling errors.
Content-Company Business/Industry Overview
(5 marks) / Does not understand the Company’s nature of business, unable to describe the organisational structure, and the industry within which it operates. / Poor
understanding of the Company’s nature of business, its organisational structure, and the industry within which it operates. / Average understanding of the Company’s nature of business, its organisational structure, and the industry within which it operates. / Good
understanding of the Company’s nature of business, its organisational structure, and the industry within which it operates. / Excellent understanding of the Company’s nature of business, its organisational structure, and the industry within which it operates.
0 to 2.4 / 2.5 to 2.9 / 3.0 to 3.4 / 3.5 to 3.9 / 4 to 5
Training Description
(5 marks) / Poor or no description of the training. Very little or no description of duties, responsibilities and key contributions. / Makes minimal
efforts to describe the training provided. Duties, responsibilities and key contributions could be better described. / Makes some
efforts to describe the training provided, areas like duties & responsibilities, and key contributions highlighted to some extent. / Good description of the training received, areas like duties & responsibilities, and key contributions are covered. / Concise and
insightful description of the training received, areas like duties &
responsibilities, and key contributions are very well covered.
Analysis of Training Experience
(5 marks) / Makes minimal
efforts or none at
all to analyse the
benefits gained, challenges
encountered, and application of
knowledge and skills during
internship. / Satisfactory efforts to analyse the
benefits gained, challenges
encountered, and application of
knowledge and skills during internship. / Good efforts to analyse the
benefits gained, challenges
encountered, and application of
knowledge and skills during
internship. / Very good analysis of the
benefits gained, challenges
encountered, and application of
knowledge and skills during internship. / Excellent analysis of the benefits gained,
challenges
encountered, and application of
knowledge and skills during internship.
0 to 4.9 / 5 to 5.9 / 6 to 6.9 / 7 to 7.9 / 8 to 10
Recommended Improvements
(10 marks) / No recommendation for improvements provided. / One quality recommendation that is likely feasible,
implementable
and positively impact the organisation. / Two quality recommendations that are likely feasible,
implementable
and positively impact the organisation. / Three quality recommendations that are likely feasible,
implementable
and positively impact the organisation. / Four or more quality
recommendations that are likely feasible,
implementable
and positively impact the
organisation.
0 to 2.4 / 2.5 to 2.9 / 3.0 to 3.4 / 3.5 to 3.9 / 4 to 5
Conclusion and Overall Summary
(5 marks) / No key learning points provided and lack of conclusion/ summary to internship experience. / Makes minimal
effort to describe key learning points and poor conclusion to internship experience. / Makes some
effort to describe learning points and conclusion to internship experience. / Good summary of key learning points and conclusion to internship experience provided. / Concise summary of key learning points and excellent conclusion to internship experience.
0 to 2.4 / 2.5 to 2.9 / 3.0 to 3.4 / 3.5 to 3.9 / 4 to 5
Annex 1 -Education Career Guidance (ECG)
(5 marks) / Makes no efforts to describe 3 jobs within the business or industry sector that the Company operates, only job listings are provided with no other details, or no ECG provided at all. / Makes minimal efforts to describe 3 jobs within the business or industry sector that the Company operates, only listing of the 3 jobs are provided with little explanation of personal characteristics, and training/skills required. / Makes some efforts to describe 3 jobs within the business or industry sector that the Company operates. Explanation of personal characteristics that enable the intern to be suited/not suited for the jobs; and description of the training and skills required to perform the jobs could be improved. / Good description of the 3 jobs within the business or industry sector that the Company operates. Explanation of personal characteristics that enable the intern to be suited/not suited for the jobs; and description of the training and skills required to perform the jobs provided. / Excellent and insightful description of 3 jobs within the business or industry sector that the Company operates. Detailed explanation of personal characteristics that enable the intern to be suited/not suited for the jobs; and detailed description of the training and skills required to perform the jobs provided.
Annex 2 –
Portfolio
(5 marks) / Makes no efforts to describe the 2 skills acquired/ developed through projects/tasks during internship. No sample evidence of skills acquired/ developed submitted. / Makes minimal efforts to describe the 2 skills acquired/ developed through projects/tasks during internship. Sample evidence of just one skill acquired/ developed submitted. / Makes some efforts to describe the 2 skills acquired/ developed through projects/tasks during internship. Sample evidence of the two skills acquired/ developed submitted. / Good description of the 2 skills acquired/ developed through projects/tasks during internship.Sample evidence of the two skills acquired/ developed submitted. / Excellent and insightful description of 2 skills acquired or developed through projects/tasks during internship. Detailed sample evidence of the two skills acquired/ developed provided.

INTERNSHIP REPORT

The student intern is required to submit a typewritten final report to the SIM within 1 week upon completion of the programme or as advised by the SIM. As a guide, the recommended length of the report is between 1,500 to 1,800 words. The report should include the following sections:

1.Industry and Company Overview

Highlight the business and industry sector in which the Company operates, the key business activities and geographical operations of the Company. (You may attach the organisational chart and relevant business process flowchart with the consent of the organisation).

2.Training and Work Scope

Briefly describe your duties, responsibilities and key contributions. You may also wish to highlight special projects (if any) that you handled during internship.

3.Training Experience Analysis

Briefly explain how you applied the knowledge and skills learnt in NYP during Internship. Briefly describe the benefits gained, challenges encountered, and how you handled diversity during Internship.

4.Recommendations for Improvement

Suggest how work efficiency/productivity of your role/overall operations of the organization could be enhanced or improved.

5.Conclusion and Overall Summary

Summarise the key learning points and value-add you have obtained from the Internship.

In addition, please prepare TWO (2) Annexes, each not more than 200 words, to your internship report. These are:

Annex 1 - Education & Career Guidance

a)A short description of THREE (3) jobs (job title and role) within the business or industry sector in which your company operates which you might be interested in pursuing.

b)How your personal characteristics (i.e. your interests, skills, experience, values and beliefs) make you suited for the jobs you have identified in part (a).

c)The education, training and skills that you will need to acquire in order to perform the jobs you have identified in part (a).

Annex 2 – Portfolio

a) Identify and describe TWO (2) job-related skills which you have acquired during internship. Examples of jobs could be (but not limited to) preparing an advertisement or posting, conducting a survey as part of research, creating a product display, running an event, etc.

b)Describe the projects or tasks that illustrate how you applied the job-related skills acquired in part (a). Where possible, attach samples of your work (eg in the form of photographs and print outs etc) in the portfolio which provide evidence that you have the two identified skills.

Marks will be deducted for late submission of the internship report.

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