REDBRIDGE TROUBLED FAMILIES OUTCOMES PLAN
2014 to 2020
The Department for Communities and Local Government (DCLG) asked Redbridge to work with a total of 1,990 families over the 5 year life of the expanded Troubled Families programme. Redbridge was an early adopter of the expanded programme and commenced working with an initial 287 families from September 2014. The expanded Troubled Families Programme started on 1st April 2015.
The criteria for the expanded programme has been widened so that most families identified in need of multi-agency support that meet two of the following
criteria can receive an intervention through the programme:
- Parents and Children involved in crime or antisocial behaviour
- Children who have not been attending school regularly
- Children who need help
- Adults out of work or at risk of financial exclusion or young people at risk of worklessness.
- Families affected by domestic violence and abuse
- Parents and children with a range of health problems
Purpose of the Plan is three-fold:
1. To lay out what we want to achieve with each family in regard to the six problems the programme;
2. To provide a basis against which Redbridge can determine when significant and sustained progress has been achieved and, therefore, a results claim may be made for the family.
3. To provide a framework against which internal auditors (and the TFT’s ‘spot checks’) may establish whether a result is valid.
Many agencies work with families who need support because they are struggling with multiple and complex issues which prevent them having the future they could. In ever more challenging times it is becoming more important that agencies and organisations work together efficiently with a shared purpose and striving to achieve joint outcomes. The Family Outcome Plan sets out our expectations of success following interventions or support which may then be applied on a per family basis. The Family Outcome Plan supports us to find ways of working in an integrated way, joint endeavour – shared outcomes.
Family Problem1: Parents and children involved in crime or anti-social behaviourIndicators to assist in the identification of families (at either identification and/or engagement stage):
A)A child under 18 years old who has committed a proven offence in the previous 12 months;
B)An adult or child who has received an anti-social behaviour intervention (or equivalent local measure) in the last 12 months;
C)An adult prisoner who is less than 12 months from his/her release date and will have parenting responsibilities on release;
D)An adult who is currently subject to licence or supervision in the community, following release from prison, and has parenting responsibilities;
E)An adult currently serving a community order or suspended sentence, who has parenting responsibilities;
F)Adults or children nominated by professionals because their potential crime problem or offending behaviour is of equivalent concern to the indicators above.
Strategic Partnership Goals / Significant and Sustained Progress/Outcome(s) / Evidence Source(s)
Children and Young People’s Plan (CYPP) PRIORITY 1 – ENABLE CHILDREN AND YOUNG PEOPLE TO BE SAFE AND PROMOTE THEIR HEALTH AND WELL-BEING:
-1.8 Young people feel safe in the streets and levels of violent and acquisitive crime committed by young people is reduced.
-1.12 Children and young people from all backgrounds get along and are dissuaded from getting involved in violence or extremism. / 1.1 Offending rate by children in the family reduced by at least 33% in the last 6 months (A, C, D, E, F). / Police National Computer (PNC) (1.1,1.2,1.3, 1.4, 1.5)
The police measure of ASB will be taken by reviewing calls to service via the police CAD (see appendix 1 for detailed CAD codes)
Careworks (YOTPS database) (1.1, 1.2)
Protocol (Children’s social care database)(1.1,1.2,1.3, 1.4, 1.5)
Redbridge Crime, Disorder and Substance Misuse Partnership Plan. (RCSP)
-Priority B: Drug and Alcohol Related Crime and Anti-Social Behaviour.
-Priority C: Vulnerable Victims including Domestic Abuse and Prostitution; and
-Priority D: Integrated Offender Management / 1.2 Offending rate by all adults in the family reduced by at least 20% in the last 6 months (C, D, E, F).
1.3 A 60% reduction in anti-social behaviour across the family in the last 6 months (B, F).
1.4 Reduction in police call outs to family home by 60% in the last 6 months (F).
1.5 No further Police MERLINS received in the last 6 months (ALL)
Family Problem 2:Children who have not been attending school regularly.
Indicators to assist in the identification of families (at either identification and/or engagement stage):
A)A child who is persistently absent (As per current DFE Guidelines) from school for an average across last 3 consecutive terms;
B)A child who has received at least 3 fixed term exclusions in the last consecutive 3 terms;
C)A child at primary school who has had at least 5 school days of fixed term exclusions in the last consecutive 3 terms;
D)A child of any age who has had at least 10 days of fixed term exclusion in the last 3 consecutive terms;
E)A child who has been permanently excluded from school within the last 3 school terms;
F)A child who is in alternative educational provision for children with behavioural problems;
G)A child who is neither registered with a school, nor being educated in an alternative setting;
H)A child nominated by education professionals as having school attendance problems of equivalent concern to the indicators above because he/she is not receiving a suitable full time education.
Strategic Partnership Goals / Significant and Sustained Progress/Outcome(s) / Evidence Source(s)
CYPP PRIORITY 2 – ENABLE CHILDREN AND YOUNG PEOPLE TO MAKE GOOD PROGRESS IN EDUCATION:
-2.3Children and young people are supported to achieve a high standard of education at all key stages.
-2.4Groups of children and young people that aren’t doing as well as others at school are helped to do better.
CYPP PRIORITY 3 – TACKLE PROBLEMS EARLY AND FOCUS ACTIONS TO ENSURE THAT CHILDREN HAVE THE BEST START IN LIFE AND A SUCCESSFUL TRANSITION INTO ADULT LIFE:
-3. 3Children and young people with difficulties in school are supported so that they are not excluded and can stay in school. / 2.1 Every child in the household has attended school, over three consecutive terms, in excess of 85% (A, F, G, H). / Tribal database (Education Welfare Service)
Schools attendance records (2.1, 2.2, 2.3)
Protocol (Children’s Social Care database)- Statutory case manager records
2.2. Every child in the household has attended school in excess of 85%, over three consecutive terms, with no more than 2 fixed term exclusions per person (B, C, D).
2.3 Every child in the household has attended school in excess of 85% over three consecutive terms with no permanent exclusions (E).
Family Problem 3:Children who need help: children of all ages, who need help, are identified as in need or are subject to a Child Protection Plan.
Indicators to assist in the identification of families (at either identification and/or engagement stage):
A)Children who don't take up the Early Years Entitlement (A child who has been identified as needing early help);
B)Children identified as having social, emotional and mental health problems (A child who has been identified as needing early help);
C)Children who have been reported as missing from home and identified as of concern (A child who has been identified as needing early help);
D)Children who are repeatedly assessed under Section 17 or 47, of the Children Act 1989, but not deemed a 'child in need' (A child who has been identified as needing early help);
E)Children who are subject to Early Help Assessments (A child who has been identified as needing early help);
F)A child 'in need' under Section 17, of the Children Act 1989;
G)A child who has been subject to an enquiry under Section 47, Children Act 1989;
H)A child subject to a Child Protection Plan;
I)A child who has been identified as at risk of sexual exploitation (A child who has been identified as needing early help);
J)A child nominated by professionals as having problems of equivalent concern to the indicators above.
Strategic Partnership Goals / Significant and Sustained Progress/Outcome(s) / Evidence Source(s)
CYPP PRIORITY 3 – TACKLE PROBLEMS EARLY AND FOCUS ACTIONS TO ENSURE THAT CHILDREN HAVE THE BEST START IN LIFE AND A SUCCESSFUL TRANSITION INTO ADULT LIFE:
-3.1Parents receive support to develop the skills they need to cope with family problems and make them more resilient to any problems in the future.
-3.2Families and young people are supported when problems first happen to stop them becoming bigger.
-3.6 Children and young people with SEND are well supported through the Local Offer.
-3.7All children and young people with SEND are achieving positive outcomes. / 3.1 Take up an offer of 2 or 3 year old funding entitlement for early education (A). / Protocol (Children’s Social Care database) (3.3, 3.4, 3.5, 3.7)
Early Help Module (eCAF) (3.1, 3.2, 3.6, 3.7)
Connect (Children’s Centre Database) (3.1, 3.2)
Family Outcomes Scale or completed NTK (3.2)
3.2 Improved behaviour of a child or young person after a six month period and improved parenting skills where relevant. Improved score on chosen wellbeing tool – Family Outcomes Scale or completed Neglect tool kit (NTK) that shows improvement.
Measured by
- Strengths & Difficulties Questionnaire (SDQ) score (CYP behaviour) improvement where initial score clinically high (above 18);
- and/or Parenting Scale (PS);
3.3 60% reduction in incidents of going missing as compared with previous 6 month period (C).
3.4 Child and family no longer receive a statutory social work service and not re-referred to statutory social work for a 6 month period (D, F, G, H).
- Safeguarding status at start of intervention - No further requirement to have a children in need plan or child protection plan and the case is closed or stepped down to Early Help
3.5 Child and family removed from child protection plan and no repeat plan within a minimum 6 month period (H).
3.6 Early Help intervention completed, case closed and there are no repeat referrals for support in the following 6 month period (E).
3.7 A child referred as at risk of child sexual exploitation has reduced risk for 6 months (I).
3.8 Family participate in a positive activity for 8 weeks or more e.g. parenting course (All).
Family Problem 4:Adults out of work or at risk of financial exclusion or young people at risk of worklessness.
Indicators to assist in the identification of families (at either identification and/or engagement stage):
A)An adult in receipt of out of work benefits;
B)An adult who is claiming Universal Credit and is subject to work related conditions;
C)A child who is about to leave school, has no / few qualifications and no planned education, training or employment;
D)A young person who is not in education, training or employment;
E)Parents and families nominated by professionals as being at significant risk of financial exclusion. This may include those with problematic / unmanageable levels and forms of debt and those with significant rent arrears.
Strategic Partnership Goals / Continuous Employment Outcome / Evidence Source(s)
CYPP PRIORITY 2 –ENABLE CHILDREN AND YOUNG PEOPLE TO MAKE GOOD PROGRESS IN EDUCATION:
-2.3 Children and young people are supported to achieve a high standard of education at all key stages.
-2.6 Young people receive good advice and support to make the best choices about their future in work, education or training. / 4.1 Movement off out of work benefits (or off Universal Credit, as appropriate), and the sustainment of a period of continuous employment (13 or 26 Weeks, dependant on benefit type (See Financial Framework) (A). / The Job Centre Plus Labour Market System (LMS)
Benefit Agency’s JSAPS system (4.1, 4.2)
Automated Data Matching Solution (ADMS) (4.1, 4.2)
Department for Work and Pensions (DWP)(4.1, 4.2)
4.2 Family members are in receipt of Universal Credit (UC) and remain on benefit; the outcome must satisfy the current Department of Work (DWP) and Pension earnings thresholds.
Strategic Partnership Goals / Significant and Sustained Progress/Outcome(s) (Progress to Work) / Evidence Source(s)
4.3 A family member has undertaken a work or volunteering placement and placement completed OR has attended for 13 consecutive weeks (whichever is sooner) (A, B, C, D). / The Job Centre Plus Labour Market System (LMS) (4.3, 4.6)
Benefit Agency’s JSAPS system (4.3, 4.5, 4.6)
Work Redbridge database- (Evolvetine) (4.4, 4.6)
Training provider attendance register (4.4)
Certificate of completion / accreditation (4.3, 4.4)
Statement from host provider (4.3, 4.4)
4.4 A family member has undertaken accredited training or qualification to improve their skill levels and training / qualification completed OR has attended for 13 consecutive weeks (whichever is sooner) (A, B, C, D).
4.5 A family member improves their overall RAG rating on DWP 5 stages to work assessment over the course of the intervention, plans in place for continued engagement with employment and skills provision (A, B, C, D).
4.6 A family member has either volunteered for the Work Programme or attached to the European Social Fund provision in the last 6 months.
4.7 An income and debt re-payment plan is in place and implemented for at least 13 weeks and there is no escalation in sanctions (E).
4.8. A Bond deposit scheme is in place
4.9. Support with housing – financial assistance/rehoused / EHM / Protocol – key worker documents / third party provided information (4.7, 4.8, 4.9)
Family Problem 5:Families affected by domestic violence and abuse.
Indicators to assist in the identification of families (at either identification and/or engagement stage):
A)A young person or adult known to local services has experienced, is currently experiencing or is at risk of experiencing domestic violence and abuse;
B)A young person or adult who is known to local services as having perpetrated an incident of domestic violence or abuse in the last 12 months;
C)The household or a family member has been subject to a police call out for at least one domestic incident in the last 12 months.
Strategic Partnership Goals / Significant and Sustained Progress/Outcome(s) / Evidence Source(s)
CYPP PRIORITY 1 – – ENABLE CHILDREN AND YOUNG PEOPLE TO BE SAFE AND PROMOTE THEIR HEALTH AND WELL-BEING:
-1.6 Young people are supported to have healthy relationships and avoid being drawn into abusive relationships and situations.
-1.8 Children and young people that experience violence at home are helped to be safe.
-1.11 Children are protected from being sexually exploited.
REDBRIDGE CRIME, DISORDER AND SUBSTANCE MISUSE PARTNERSHIP PLAN. (RCSP)
-Priority B: Drug and Alcohol Related Crime and Anti-Social Behaviour.
-Priority C: Vulnerable Victims including Domestic Abuse and Prostitution;
Violence against Women and Girls Strategy (VAWG)
-Priority (2) Provision of support services / 5.1 Increased safety for family demonstrated using at least one of the following measures:
- CAADA-DASH Risk Identification Checklist (RIC) score (above 14 – high) falls below 14 for 3 continuous months OR no further RIC assessment required for 6 months;
- DASH score (below 14) reduced by 25% and sustained for 6 months period;
- Reduction of at least one level within the Barnardo's Domestic Violence Risk Identification Matrix;
- No repeat MARAC referral in 6 months since first referral;
- No further police referrals
- Conviction / civil remedy / Domestic Violence Protection Order in relation to perpetrator;
- Family engage with safety planning as agreed with specialist worker.
- Freedom programme completion (A,C)
- Perpetrator engages in perpetrator programme or similar intervention. (B)
Early Help Module (eCAF) (5.1,5.2)
Police MERLINS (5.1)
Victim support, RADDA, Anchaal database/documents or allocated worker statement. (5.1)
Probation service records (5.1, 5.2)
Family Problem 6:Parents and children with a range of health problems.
Indicators to assist in the identification of families (at either identification and/or engagement stage):
A)An adult with mental health problems who has parenting responsibilities;
B)A child with mental health problems;
C)An adult with a drug and / or alcohol problem who has parenting responsibilities;
D)A child with a drug and / or alcohol problem;
E)A new mother who has a mental health or substance misuse problem and other health factors associated with poor parenting. This could include mothers who are receiving a Universal Partnership Plus service or participating in a Family Nurse Partnership;
F)Adults with parenting responsibilities or children who are nominated by health professionals as having any mental and physical health problems of equivalent concern to the indicators above. This may include unhealthy behaviours, resulting in problems like obesity, malnutrition or diabetes.
Strategic Partnership Goals / Significant and Sustained Progress/Outcome(s) / Evidence Source(s)
CYPP PRIORITY 1 - ENABLE CHILDREN AND YOUNG PEOPLE TO BE SAFE AND PROMOTE THEIR HEALTH AND WELL-BEING
-1.1 Children and young people achieve healthy weights and stay healthy through exercising and eating healthy foods.
-1. 2The health of pre-school children (0-5yr olds) is improved.
-1.5 Children and young people have fun, challenging activities to do outside school that contribute to their health, safety and wellbeing.
-1.7 Children and young people with emotional or mental health concerns and problems are supported.
– ENABLING CHILDREN TO HAVE THE BEST START IN LIFE AND TACKLING CHILDREN AND YOUNG PEOPLES PROBLEMS EARLY:
-1.3 Promote healthy eating and exercise to help reduce obesity in children and young people.
-1.6 Ensure the provision of early help to troubled families and families with identified needs resulting from adult mental ill health, alcohol or substance misuse, domestic violence, poor housing or where there are other significant issues impairing the development or well-being of children.
CYPP PRIORITY 2 – ENABLING CHILDREN AND YOUNG PEOPLE TO BE SAFE AND PROMOTING THEIR WELL-BEING:
-2.1 Promote the advice and support available to children and young people suffering from mental ill health and its related problems including self-harm and eating disorders.
-2.5 Implement care pathways for children with disabilities, special educational and complex needs in order / 6.1 Review assessment demonstrates improvement in or appropriate management of mental health condition at case closure / step down from intervention (A, B, E, F). / RIO - North East London Foundation Trust database (6.2, 6.2, 6.4, 6.5, 6.7, 6.8)
NHS registration card
6.2 Review assessment demonstrates reduction in harmful or hazardous drug or alcohol use at case closure / step down from intervention (C, D, E). / Vision database / key worker provided evidence (6.2)
6.3 Family member has attended and successfully completed drug or alcohol treatment programme (C, D, E). / Treatment Outcomes Profile (TOP) –
National Treatment Agency Public Health (6.3, 6.4)
6.4 Review assessment demonstrates improved management of long-term health conditions at case closure / step down from intervention (F).
6.5 Family improve uptake of health care services, where appropriate (ALL).
6.6 Family participate in a positive activity for 8 weeks or more e.g. parenting course (A, B, C, D, E, F). / EHM – Parenting course attendance / key worker gathered evidence (6.6, 6.13)
Protocol – outcome ‘achieved’ on plan (6.6, 6.5, 6.9, 6.10)
RIO – confirmation of attendance to appropriate course / treatment (6.6, 6.5)
Connect – CC database – healthy eating programme’s / 1:1 intervention (6.6)
6.7 Family show 33% reduction in hospital admissions (12 month baseline, performance measured on 6 months data doubled) (A, B, C, D, E).
6.8 Family show 33% reduction in attendances at A&E (12 month baseline, performance measured on 6 months data doubled) (A, B, C, D, E, F).
6.9 Child and family no longer receive a statutory social work service and not re-referred to statutory social work for a 6 month period (A, B, C, D, E, F).
6.10 Child and family removed from child protection plan and no repeat plan within a minimum 6 month period (A, B, C, D, E, F).
6.11 Improvement in the wellbeing of parents/ carers, demonstrated using:
- the Warwick-Edinburgh Mental Well-being Scale (WEMWBS)
- the Depression Anxiety and Stress Scale (DASS)
- OR similar (A, B, C, D, E, F).
EHM / Protocol – Key worker gathered evidence (6.11)
6.12 Improvement in the emotional wellbeing of child using:
- Strengths and difficulties questionnaire (4-16 years);
- OR similar standardised evidence based tool (A, B, C, D, E, F).
6.13 Improvement in parenting confidence / ability measured using:
- the Parenting Scale (PS)
- OR similar standardised evidenced based tool (A, B, C, D, E, F).
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