Contact Officer
Angela Leung, Senior Account Manager, Self Insurance Team on 03 9914 6326
Closing date
Wednesday 16 August 2017 at 11:00pm (Australian Eastern Standard Time)
How to apply
- In one combined word document submit:
- your completed Application CoverSheet (the last page of this document),
- your responses addressing what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities (maximum 2 pages).
- Submit yourresume outlining your work history, relevant qualifications and training.
Overview of Comcare
Comcare’s role is to have a positive impact on reducing injury and harm in the workplace. Comcare’s work underpins quality workplaces and plays a vital role supporting workforce participation and productivity.
Comcare’s four business priorities are:
Leading insurer—working with employers and employees to minimise harm in workplaces, facilitate return to work and recovery at work, and deliver sustainable management of the fund.
National regulator—working with employers, employees and other stakeholders to deliver consistent risk-based regulation to improve work health, safety and rehabilitation outcomes.
Excellence in scheme management and design—working with scheme participants to achieve sustainable and better practice national schemes.
Efficient and effective operations—working together to achieve our Outcome.
What we offer
Comcare offers employees attractive employment conditions, including:
Overview of the team and role
The Self-Insurance Team manages the licensing function under Part VIII of the Safety, Rehabilitation and Compensation Act 1988 (SRC Act). This includes: monitoring the performance of self-insured licensees; assessing new licence applications, variations or extensions; and monitoring, analysing and reporting on licensee performance to the Safety, Rehabilitation and Compensation Commission (the Commission). In addition, the team has a strong relationship and stakeholder management function.
The Assistant Account Manager provides support to Senior Account Managers and Account Managers in providing high level quality advice to licensees, Comcare’s Executive and the Commission. Assistant Account Managers are required to undertake detailed analysis, monitoring and reporting on licensee performance, which includes producing reports, papers and other information products.The positions also assist the team with the development and maintenance of operational processes and procedures.
Experience
Knowledge, or ability to quickly gain knowledge, of the Safety, Rehabilitation and Compensation Act 1988 and the self-insurance licence environment would be highly advantageous.
Job specific capabilities
- Ability to work within policy, regulatory or statutory frameworks.
- High level written and verbal communication skills.
- Strong ability to establish and maintain positive internal and external relationships.
- Excellent organisational and administrative skills, with high attention to detail.
- High level analytical, problem solving and sound judgement skills.
Primary responsibilities
- Develop and maintain internal and external relationship with stakeholders, providing appropriate advice and support.
- Work collaboratively with licensees and stakeholders to meet the requirements of the Commission and the self-insurance licensing cycle.
- Provide high level administrative and organisational support, including reporting, event management, and project management.
- Undertake research and analysis to prepare and draft briefs or other documentation.
- Manage and deliver programmes or projects under limited direction.
- Participate in corporate learning and development activities.
- Contribute to plans and objectives of the work areas, and contribute to strategic planning.
- Represent Comcare effectively at internal and external meetings, conferences or forums.
- Contribute innovative solutions and identify opportunities for continuous improvement in the quality and efficiency of services.
Preparing your application
Your statement of claims against the job specific capabilities is your opportunity to demonstrate your competency and is the most important factor in determining whether your application will be short-listed.
Please address each job specific capability and provide evidence of your suitability with examples from your current or past role(s) which demonstrate how you meet the capability. The STAR approach is one way of presenting information. For each capabilitythink about the following and use these points to form sentences:
Situation:Set the context by describing the circumstance whether you used the skills or qualities and gained the experience.
Task:What was your role?
Approach:What did you do and how did you do it?
Result:What did you achieve?
What was the end result and how does it relate to the job you are applying for?
For more information on how to apply for jobs in the Australian Public Service please go
to:
The Selection Process
Comcare uses a competitive merit process. This process will likely take approximately six weeks for shortlisting, interviewing, reference checking and offers to be made.
Eligibility and specific conditions of employment
- Australian citizenship
- Character clearance (police records check)
- Health assessment
- Six months probationary period
For information on conditions of employment, please refer to our website via this link:
RecruitAbility Scheme
Comcare is committed to supporting the employment and career development of people with disability. Our participation in the APS RecruitAbility scheme means you will be progressed to further assessment if you declare you have a disability, opt into the scheme and meet the minimum requirements for the position.
How do I opt into the RecruitAbility scheme?
You will be asked to indicate if you wish to opt into the RecruitAbility scheme in the Application Cover Sheet. You must answer “yes” to the question asking if you would like to participate in the scheme. Simply declaring that you have a disability will not automatically include you in the scheme.
Reasonable adjustments
We provide reasonable adjustments such as access, equipment or other practical support at relevant stages of the recruitment process. If you require any adjustments, please indicate this under the relevant section of the Application Cover Sheet.
Details about the RecruitAbility scheme can be found at the Australian Public Service Commission’s website via this link:
Diversity and Inclusion
The range and nature of work in Comcare requires a workforce that reflects our diverse society. We are an inclusive employer and actively encourage and welcome applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from diverse cultural and linguistic backgrounds and mature-age people. We are committed to providing an environment that values diversity and supports employees to reach their full potential.
If you require any special arrangements to be made for assessment, please indicate this in your application and a member of the selection panel will contact you.
APPLICATIONCOVERSHEEt
APS 5Assistant Account Manager, Scheme Management GroupWhich location(s) are you applying for? Click box to select an option.
☐Canberra ☐Melbourne
Title / Birth Date (optional)
Surname / Given Name
Address
Preferred Name / State / Postcode
Contact Number(s) / (M) / (W) / (H)
Email Address
Current Employer
Position Title
Are you currently working in the Australian Public Service?
Substantive Level / Acting Level / AGS Number
Are you an Australian Citizen?
Have you received a redundancy benefit from an APS Agency or Parliament Service? If yes, please advise of the redundancy benefit period expiry date
Have you ever been found to have breached the APS Code of Conduct?
If yes, please specify employer’s name.
Do you have a disability?
Do you require any special arrangements to be made for assessment e.g. interview? If yes, a member of the selection panel will contact you for more details
If you have a disability, do you wish to opt into the RecruitAbility scheme, and understand your application will need to be assessed as having met minimum requirements for the position?
Please provide two referees who have supervised and assessed your performance within the workplace
(with one current referee required)
Name / Relationship
Email / Contact
Name / Relationship
Email / Contact
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