1. Smartboard
  1. Board is not Interactive
  1. Make sure to orient your board
  1. If the orientation screen is showing up on the computer instead of on the board hit the space bar to throw it over to the smartboard.
  2. Once the orientation screen is on the smartboard you should be able to orient the board.
  1. Check for a green light, if you have a green light on your board you should be ready to use it. You may have to orient it but as long as there is a green light it should work.
  2. If you have a red light check the connection from the smartboard to the computer.
  1. Projectors
  1. Image not projecting
  1. Is your projector turned on?
  2. Is the small sliding door in front of the lamp COMPLETELY OPEN?
  3. Are you only extended, or duplicate for your monitor settings OR is it set to “Computer only”
  1. Red flashing light on projector.
  1. Sometimes pulling the power from the back of the projector will fix this.
  2. If the lamp light is flashing please put in a school dude so someone can come over to replace the lamp.
  1. Laptops
  1. No wireless connection
  1. Make sure the wireless button on the laptop is turned on.
  1. This button looks different on every laptop. If you don’t know where it is please contact someone in the tech department.
  2. Once the button is turned on you should see a “wi-fi” light flashing somewhere on the laptop. Again, this light looks different and is in different places on every laptop.
  1. Make sure you are connected to the “CENTER WPA”.
  1. Once you find the wireless settings you may have to go to the CENTER WPA and click “Connect” if it’s not connected.
  2. If it asks for a password please contact someone from the tech department.
  1. You Tube Videos
  1. Plan ahead.
  2. Use Safe videos
  3. Make sure you are submitting the VIDEO and not the YOU TUBE SITE.
  1. iPADs
  1. Remember to authenticate thru lightspeed. You will not be able to access the internet, the app store and some apps will not work if you do not do this.
  2. You may have to authenticate several times a day.
  1. Actual Windows Manager
  1. Needs to be running in order for the extended monitor settings to work effectively.
  2. Allows you to moves screen from computer to smart board with the click of one button.
  1. Sharepoint – the best and most secure way to save your documents.
  1. What do when sharepoint continuously asks for your password.
  2. How to search for your account thru enterprise search
  3. How to access sharepoint from home.