JOB DESCRIPTION

Job Title:

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Apprenticeship Tutor/Assessor (Part Time)

Hours of Work:

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21 hours per week

Department:

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Everton in the Community

Location:

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Everton in the Community Hub, Goodison Park and other external sites as required

Responsible to:

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Apprenticeship & Work Based Learning Manager

Responsible for:

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Internal & external Apprenticeship learners

Role Summary

The Everton in the Community Apprenticeship programme offers fantastic employment opportunities for Merseyside’s young people, supplemented by enriching, high quality education. In addition, our programme supports the growth of our business and those of our employer partners by enhancing the continual professional development of existing staff.
This exciting role will assist with the delivery of a range of Apprenticeship qualifications, including: Business Administration; Customer Service; Team Leading & Management.
The post holder will share our commitment towards the provision of exceptional, high quality education and outstanding pastoral care on behalf of our learners.

Key Responsibilities

  • Lead, maintain and develop sessions ensuring an exceptional standard of educational delivery
  • Take a leading role in developing of delivery materials and course activities
  • Visiting learners in the workplace and teaching/assessing/observing them in the pursuit of the Apprenticeship qualifications.
  • To maintain all documentation in relation to learner’s progression
  • To be responsible for ensuring that all Everton Football Club and Everton in the Community’ policies and procedures are implemented/adhered to
  • To undertake other duties relevant to this post as directed by the appropriate line manager

General Responsibilities
Employee Relations
To make suggestions to improve the working situation and contribute to positive employee relations within their area of work and Everton Football Club as a whole.
Health & Safety
To take reasonable care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
To comply with all aspects of the Everton Football Club Health and Safety Policy and Arrangements, to enable the Company to perform its civil and statutory obligations in relation to Health & Safety.

Customer Service

Identify and meet the needs of colleagues and our customers, focusing on initiating and welcoming contact and communication whilst striving to deliver first class customer service.
Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations.

Self Development

To take responsibility for your own development and to help realize your own potential by undertaking any necessary internal or external training sessions in accordance with the Company’s Performance and Development Review Policy.
Team Work
Ensure effective communication within your work team and across the Company whilst actively offering support and guidance as necessary.

Equal Opportunities and Harassment

To cooperate with measures introduced to ensure there is equality of opportunity in employment. To ensure understanding, awareness and compliance with the Company’s Equal Opportunities Policies.
To ensure that the working environment is free of sexual and racial harassment and intimidation and any other form of harassment constituting unacceptable behaviour which is personally offensive.

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.

All employees may be required to undertake any other duties as may be reasonably requested.

PERSON SPECIFICATION

Skills & Abilities
Essential / Desirable
  • An ability to deliver outstanding education
  • Ability to co-ordinate programme delivery
  • Ability to communicate effectively with a range of audiences
  • Ability to work in partnership with external employers
  • IT literate with the ability to use MS Office packages (Word, Excel, Powerpoint, Moviemaker)
  • Ability to work in a flexible manner – on occasions the postholder will be required to work out of core hours
  • Ability to deliver exceptional customer service
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  • An ability to deliver Functional Skills in English, Maths & ICT

Knowledge & Experience
Essential / Desirable
  • Experience of delivering Business Administration, Management & Customer Service qualifications
  • Experience of working with learners/employers in a variety of sectors/settings
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  • Experience of delivering Functional Skills

Personal Attributes
Essential / Desirable
  • An outstanding team player
  • A positive role model for learners/colleagues
  • A passion for developing individuals and for supporting them on their journey
  • Outstanding pastoral care
  • The ability to work on own initiative and the ability to plan, manage and monitor work effectively
  • An understanding/adherence to learner/client confidentiality
  • Ability to motivate and inspire
  • An empathy with learners who would benefit from a different approach to learning
  • A ‘can do’ attitude and an ability to adapt in a fast-moving environment
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  • Exceptional verbal and written communication skills

Qualifications
Essential / Desirable
  • TAQA/A1 Assessor Award
  • Award in Education & Training/PTLLS Award
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  • 5 GCSEs including Maths and English at grade C or above, or equivalent.
  • Driving Licence