Recruitment Information
Clinic Support Worker
Salford
Fixed Term Maternity Cover
for 9 months
25 hours per week
Introduction
Thank you for your interest in this role. You will find enclosed in this pack further information with the job description and person specification. I wanted to share in this introduction with you the work that we do and why this role is so important to us.
About Brook
Brook helps young people to make informed, active choices about their personal and sexual relationships so they can enjoy their sexuality without harm.
Brook services provide free and confidential sexual health information, contraception, pregnancy testing, advice and counselling, testing and treatment for sexually transmitted infections and outreach and education work, reaching over 290,000 young people every year.
Becoming a Bigger, bolder, better Brook
Until 2011 Brook operated as a network of independent charities but we have now merged into a group of 17 subsidiary charities under a parent company. There are 13 centres in England and one each in Northern Ireland, Scotland and Jersey. We employ over 600 staff across the UK.
Brook’s Strategic goals
Across the UK at Brook, we have eight strategic goals, which we work towards in all of our services, these are:
• young people will be involved in all of our work
• we will ensure we are a robust organisation that provides value for money
• evidence, clinical excellence and a commitment to ongoing improvement will drive all our work
• we will develop a strong Brook workforce including volunteers and trustees who are connected to and driven by our values
• we will establish a framework for measuring and demonstrating evidence of impact
• we will share our learning, knowledge and expertise with professionals
• we will develop, maintain and establish strong relationships with a range of partners
• we will develop a robust and sustainable funding and support base.
We have three key business areas;
· Clinical and support services – including provision of contraception, testing and treatment for sexually transmitted infections and counseling.
· Education and training – this is rights based and needs led. Education is provided for young people and training for professionals.
· Campaigning, lobbying and advocacy – to educate and influence young people, parents and carers, professionals, parliamentarians and other decision makers.
The following weblink shows the areas that we cover http://www.brook.org.uk/find-a-centre. The Ask Brook helpline is also available to all young people under 25 and provides a free and confidential telephone helpline 0808 802 1234, text information service and secure online enquiry service via www.brook.org.uk.
Education For Choice
Education For Choice (EFC) is a project of Brook and supports young people’s right to informed choice on abortion by: delivering workshops for young people; providing evidence-based information and resources; and training health and education professionals.
EFC calls for all young people to get accurate information and good quality education about abortion, and impartial support with pregnancy decision-making whoever they are, whoever they ask and wherever they go. Find out more at: http://www.brook.org.uk/professionals/about-brook/education-for-choice
Campaigns
Brook campaigns for sex and relationships education (SRE) to be fit for the 21st century through our Sex:Positive campaign. We know that young people want SRE that is relevant to their lives, focuses on relationships as well as sex, is honest about human sexuality and taught by professionals who are well prepared and confident. You can find out more about the campaign at www.sexpositive.org.uk.
In partnership with FPA we also run the XES – We Can’t Go backwards campaign, launched in response to reports of restrictions to contraception and sexual health services across the UK. Brook and FPA are calling on people in the UK to join the campaign and rate and share their experiences of contraception and sexual health services, good and bad, through the interactive online sexual health map. Find out more at www.wecantgobackwards.org.uk.
Resources for professionals
Brook produces a range of widely used and respected publications to inform work and understanding of sexual health and sex and relationships education for use by nurses, GPs, teachers, parents, youth workers and young people themselves on a broad range of sexual health issues. Find out more at www.brook.org.uk/shop.
The Traffic Light Tool guide to assessing sexual behaviours is our online safeguarding tool for all professionals working with children and young people. The tool is available online at www.brook.org.uk/traffic-lights, a PDF version can also be downloaded and it is also supported by training and consultancy packages from Brook trainers across the country.
Brook training, education and outreach services
Brook delivers high quality, affordable training for all professionals working with young people. Our expertise is developed from almost 50 years of experience working with young people and all our training is informed by their views and perspectives.
Brook provides, education and training in:
· Condom distribution
· Chlamydia screening
· Sexual exploitation
· Boys and young men
· Sexual bullying
· Abortion: decisions and dilemmas
· Sexual health for people with a learning disability
· Supporting young people to safely navigate risk
· Confidentiality, the law, negotiation and consent
· Building self esteem and managing relationships.
In addition, Brook can develop tailored, made to measure training.
The UK Sexual Health Awards
Together with FPA we host the UK Sexual Health Awards celebrating and showcasing all the creative and innovative work that is taking place in sexual health every day. Find out more about the awards and who the winners for 2013 were at: www.uksexualhealthawards.org.uk.
Links and further information
You can find further information about our vision, mission, values and Strategic Framework here: http://www.brook.org.uk/professionals/about-brook.
CEO blog: http://www.brook.org.uk/professionals/blog
Twitter: @BrookCharity @BeSexPositive
The recruitment process
The role specification is at the end of this information. You can apply by completing our application form and return it to us at www.HRRecruit.org.uk by the closing date. If you are shortlisted we will contact you further with details of the selection process and dates.
To be considered for this role you will believe passionately in the rights of young people and have experience of working within Data Protection and Privacy laws. You must demonstrate a commitment to the aims, values and purposes of Brook and the young people in the communities in which we work and possess an open minded, customer focused attitude with a passion to make a difference
Please be aware that this post is subject to a Disclosure and Barring check and clearance that is satisfactory to Brook.
What we can offer you
If you are appointed to the role we can offer a salary range of £18,838 - £22,016 per annum (pro rata) dependant on skills and experience; and a range of attractive company benefits including a matched contribution scheme (up to 4% employers contribution)
If you believe you have the right skills and abilities to do this job,
we’d like to hear from you.
Role Specification
Clinic Support Worker
Post: Clinic Support Worker
Reports to: Nurse Manager
Location: Salford
Hours: 25 hours per week
Monday 13.30 – 19.00 Walkden
Tuesday 14.00 – 19.00 Walkden
Wednesday 16.00 – 20.00 Swinton
Friday 14.00 – 19.00 Walkden
Saturday 11.00 – 16.00 Walkden
Fixed Term: Maternity Cover fixed term of 9 months (possible extension)
Start date: 6th January 2014
Job summary
To provide condom demonstrations, pregnancy testing, referral, and sexual health information to clients in a flexible, respectful and non-judgemental manner in accordance with Brook guidelines. To provide support to clients to enable them to make informed choices about their sexual and personal relationships and associated issues. To support young women when making decisions about unplanned pregnancy
Key accountabilities
· To develop an understanding of the needs of young people and to assist with creating an appropriate atmosphere to enable clients to feel at ease using Brook services.
· Register new clients aged under 16 ensuring that personal details, reason for visit, referral and action taken are accurately recorded using appropriate Brook procedures. Ensuring clear boundaries and explaining the Brook policy on protecting young people.
· To provide support to clients to enable them to make informed choices about their sexual and personal relationships and associated issues.
· Work sessions as part of a team with Receptionists, Doctors and Nurses.
· Give information and advice to small groups of young people who may attend for information on sexual health, contraception or related issues including condom teaching in accordance with Brook policies.
· To carry out pregnancy testing and STI testing as appropriate according to relevant protocols
· Assess and refer clients to the Nurse or Doctor as and when appropriate.
· Provide clients with condoms after appropriate discussions and condom demonstration
· Assess and refer clients to other outside agencies/services in emergencies and where appropriate.
· Prepare for service delivery, ensuring that the necessary leaflets, information sheets, condoms and paperwork are tidy, in order, well stocked and up to date.
· Keep up-to-date with sexual health issues, current legislation involving young people and Brook guidelines and information.
· Makes appointments for clients elsewhere (e.g. BPAS) as appropriate.
· Attend on-going training as deemed necessary by Brook in order to fulfil the job description and requirements of the post.
· Arrive in good time to start the session promptly and remain on duty until all clients have been dealt with.
· Attend internal staff and supervision meetings.
· To work as part of a multi-disciplinary team.
· To work in an anti-discriminatory way with a diverse range of clients.
Other
· Undertake such duties not included in the job description as are reasonably requested by the post-holder’s Line Manager.
· This job description and person specification may be subject to review from time to time in consultation with the post-holder.
· Brook is committed to equality in employment and service delivery and all staff are expected to actively promote equality and diversity in all aspects of their work.
Person Specification
The successful applicant will have the following experience;
Essential
o Supports the aims and work of Brook Centres
o Maintains strict confidentiality concerning all Brook matters
o Education to GSCE standard
o Have attended a basic counselling skills course
o Experience of working with young people
o Ability to work both independently and co-operatively as part of a multi-disciplinary team
o Good written and verbal communication skills
o Communicate comfortably & coherently with young people and in matters relating to sexuality
o Has keen interest in the welfare of young people and in their concerns
o Ability to relate to young people and those who work with them
o Ability to work under pressure
o Ability to listen attentively and patiently to a young person
o Awareness of issues affecting young people, especially in the area of sexuality and personal relationships
o Good interpersonal skills including tact and diplomacy
o Flexibility, reliability and punctuality
o Understanding of equality and diversity principles
o Ability to work in a sensitive, confidential and non-judgemental manner
o Make effective use of supervision
o Ability to keep accurate and up to date case notes and other materials
Desirable
o Experience of advice work
o Experience in the field of health/sexual health or youth work
o Understanding of the law/guidance relating to the advice and treatment offered to under 16’s
Recruitment information