Dr. Frank Benest

Eileen Beaudry

2016 Local Government Leadership Academy

--Curriculum--

Session #1—Jan 21, 2016

The Essential Nature of the Leadership Task

Academy overview, requirements, topics

Ice-breaker

“One thing I want to learn during the Academy”

Internal and external context of local government

Unique public sector values

Big issues driving change and disruption

Constant disruption requires constant innovation

Leadership at all levels, learning and adaptation required for local governments to survive and thrive

Technical vs. adaptive challenges

Management vs. leadership

Exercise: “Why would someone want to follow me?”

Leadership competencies

Ethics—a key leadership issue

Reaction panel

Discussion of possible team projects

Team Meetings

Guest presenter: Kevin Duggan, former City Manager of Mountain View and current West Coast Director of ICMA

Homework: Identify a “mini-crucible” experience; develop team project scope of work (with assigned team)

Articles: Rob Goffee and Gareth Jones, “Why Should Anyone Be Led By You?” Harvard Business Review; Warren Bennis and Robert Thomas, “Crucibles of Leadership,” Harvard Business Review

Session #2—Feb 18, 2016

Communications Skills and Values Clarification

Video interview with Jim Collins, author of Good to Great and the Social Sectors

Crucibles of leadership

Discussion of articles

Values clarification exercise

Essentials of strategic communications

Importance of story-telling

Selling your ideas

San Jose case study and critique

Reaction panel

Review of team project outlines

Team meetings

Guest presenter: Kip Harkness, Director of Technology Engagement, PayPal, and former Citizen Engagement Manager, City of San Jose

Homework: 1) Develop a strategic communications plan regarding a difficult internal or external issue; 2) Critique Steve Jobs 2005 Stanford Commencement Speech; 3) Conduct information interview with one-to-one coach

Articles: Frank Benest, “Making Presentations Like a Pro; Ed Everett, “Today’s Local Government Model—It’s Broken, Let’s Fix It”

Session #3—March 17, 2016

Employee and Citizen Engagement

TED.com video, Simon Sinek “How Great Leaders Inspire Action”

Myers-Briggs Communication Styles Assessment and Core Motivation

Discussion of articles

Review of strategic communication plans

The art of story-telling

Case study of San Mateo County Employee Engagement Initiative and critique

Debriefing of information interviews

Reaction panel

Team meetings

Guest presenter: Donna Vaillancourt, HR Director, San Mateo County

Homework: 1) Schedule development conversation with one-to-one coach; 2) Try out one new leadership behavior based on Myers-Briggs assessment results

Articles: San Mateo County Guide on “How To Engage Employees;” Frank Benest, Career Compass columns “Dealing with Angry Crowds” and “Engaging Employees for Success”

Session #4—April 21, 2016

The Freedom to Think, The Courage to Act

Discussion of articles

Creativity exercises and lessons learned

Enhancing your capacity to think creatively

Barriers to becoming a change agent

Approaches for minimizing risk

Case study of Alma Affordable Housing Project and critique

Strategies to effectively promote change

Debriefing first development conversation

Reaction panel

Team meetings

Guest presenter: Ed Everett, former City Manager, Redwood City

Homework: Review your agency’s budget message from chief executive

Articles: Frank Benest, Career Compass columns “Selling Your Ideas” and “Smart Risks”

Session #5—May19, 2016

Creative Budget Responses to the Economic Meltdown

TED.com video, Dan Pink “The Surprising Science of Motivation”

Discussion of articles

The big issues driving budget challenges

Financial “red flags”

Developing a financial IQ

Typical cutback measures and organizational impacts

Paradoxes and dilemmas

Exercise: Redesigning the County Probation Department

Service redesign strategies

Engaging employees and citizens in the bottom line

Reaction panel

Presentation of team projects

Team meetings

Guest presenters:

Finance Director from local government agency in Contra Costa County

Homework: Conduct follow-up development conversation

Articles: James Lucas, “Managing Through Meltdown,” American Management Association; Frank Benest, “Creating a New Future for the Downsizing Organization,” Public Management; and Frank Benest, Career Compass column, “Developing a Finance IQ”

Session #6—June 16, 2016

Talent Development and Coaching

Discussion of articles

Talent crisis facing local governments

Accelerating your own development

Exercise: “Filling gaps in my development”

Career development strategies

Promoting the development of others

Coaching model

Exercise—“Conducting a development conversation”

Reaction panel

Presentation of team projects

Guest presenter: Greg Larson, Local Government Consultant, and Former Town Manager, City of Los Gatos

Articles: Monique Valcour, “You Can’t Be a Great Manager If You Are Not a Good Coach,” hbr.org; Douglas Ready et al., “Are You a Potential?” HBR; Frank Benest, Career Compass column “Developing a Dream Team of Advisors”

Session #7—July 21, 201

Political Astuteness and Resiliency/Graduation Celebration

TED.com video, Brene Brown “The Power of Vulnerability”

Discussion of articles

Promoting self-awareness and overcoming your blind-spots

Political astuteness

Concord case study and critique

Leader resiliency

Reaction panel

Debriefing one-to-one coaching element of Academy

Follow-up activities and opportunities for Academy participants

Presentation of team project

Guest presenter: City Manager from participating agency in Contra Costa County

Articles: Frank Benest, Career Compass columns “Political Savviness” and “Bouncing Back from Defeat;” Kevin Duggan, “Leadership Without Appearing Political, Public Management

Graduation celebration and certificates

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