Valerie MUSTERMusterstrasse 11a•8001Zürich

+41 11 111 11 11 •

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CURRICULUM VITAE

01.01.1969, British, Swiss B permit, Married

PROFILE / KEY SKILLS

  • Broad based and experienced international executive with fifteen years’experience working for multinational companies across Europe and in the Middle East
  • Extensive operational and strategic experience in four main industries – pharmaceuticals, fmcg, industrial manufacturing and banking
  • Wide functional experience including change management, operations management and manufacturing management
  • Strong ability to adapt rapidly and move effectively between diverse environments and positions
  • Fast learning skills coupled with good judgement and good prioritisation skills
  • Strong interpersonalskills combined with the patience, adaptability, perseverance and good sense of humour to ensure excellent team output in different cultural environments
  • Highly motivated with a strong focus on output and results in complex situations
  • Recent formal business education gaining an MBA with leading European school, followed by move to Switzerland in 2011

WORK EXPERIENCE

2007 - 2009BANK SAMPLE / SAMPLE BUSINESS SCHOOL (MBA)

2009Strategy Internship, Dubai, UAE after successful completion of MBA

Initiated and ran the first annual business planning and expansion strategy for Bank of New York Mellon’s Middle East and Africa operations

2007-2009 Executive Masters of Business Administration, Dubai, UAE

1999-2005SAMPLE

2003 - 2005 European Change Manager, based in Malmö, Sweden and Brussels, Belgium

Managed multiple business projects to analyse and restructure European business functions including customer service, supply chain, purchasing and finance.

  • Assessed existing European customer service organisation and introduced new European customer service model
  • Set up electronic purchasing system in various European countries enabling several thousand suppliers on Procure to Pay (P2P) model
  • Evaluated product price setting mechanisms for all European business units in order to improve decision making model

1999 - 2001 Supply and Demand Manager,Sample,Brussels, Belgium

Set up and managed a team of three supply chain analysts to transfer supply and demand management for USD140m East Europe, Middle East and Africa business from a US export office to a European regional centre.

  • Implemented new supply process for major market (Poland), identified key sourcing sites, formalised product lead times and instituted regular communication and tracking mechanisms
  • Improved key supply chain performance indicators, including a 60% reduction in customer backorders and achievement of inventory targets

1999Project Leader, Brussels, Belgium

Ran strategic sourcingprojectsto improve operational excellence in several European functional areas.

  • Set project objectives, ensured accurate data gathering and ran several rounds of supplier negotiations to reduce European spend on freight of USD66m and rationalise freight suppliers
  • Set up global executive search project to improve Baxter’s headhunting processes
  • Collected, consolidated and validated process metrics for a finance reengineering project to create a European finance shared services centre
1995-1998SAMPLE COMPANY
1997 - 1998Client Manager, Cambridge, UK

Held key supply chain roles in Sample’s drive to consolidate four oral healthcare operations into one single European site.

  • Managed intercompany business for Germany, Austria and Switzerland (annual sales GBP300m) and for Benelux, Scandinavia, Spain and Portugal (annual sales GBP30m)
  • Led logistics for global re-launch of Aquafresh/OdolMed toothpaste in 1997 and for new product development programs
  • Acted as key Outsourcing Coordinator between country and manufacturing sites
  • Managed the process to transfer the manufacturing, pharmaceutical licenses and supply chain of thirty registered and medically licensed products to two third-party contractors

1995 - 1996Production Planner, Supplies Planner, Cambridge, UK

Managed raw material stocks, supplier relations and production planning.

  • Analysed market demand, determined factory capacity and planned manufacturing for four toothpaste production units (annual output 72m tubes)
  • Managed incoming raw materials and pump components required for toothpaste production (inventory value GBP20m) using the BPCS AS400 system
  • Primary contact for eighty suppliers, coordinating technical, finance and quality functions between company and its suppliers
1992-1995SAMPLE COMPANY

Shift supervisor, Aberdeen, Manchester, Brighton, UK

Held several people and production management roles in the paper making industry.

  • Managed a team of 25 production operators in three paper mills (manufacturing sites).
  • Assigned operator schedule and duties
  • Managed employee performance, development and disciplinary activities
  • Led problem-solving actions to achieve weekly production targets
1991BIG SAMPLE

Development chemist, Paris, France

Worked in research and product development in an applied technology group.

  • Successful use of new technology to develop a novel hot-melt adhesive in chemical industry working in a French speaking laboratory environment

EDUCATION & QUALIFICATIONS

2009Executive Masters of Business Administration, Cass Business School, UK/UAE

1996MRP II Resource, Sales and Operations Planning Training, Oliver Wight Institute, UK

199412-month Graduate Management Training Program, Arjo-Wiggins Appleton, England

1993Diploma in Paper technology, Robert Gordon University, Scotland

1992Diploma in Industrial Studies, Nottingham Trent University, England

1992Bachelor of Science in Applied Chemistry, Nottingham Trent University, England

LANGUAGES

Englishmother tongue

Frenchgood knowledge

Swedish, Hindibasic knowledge

IT-SKILLS

Proficient user of standard desktop application packages(Microsoft Office Word, Excel, Outlook, PowerPoint, Internet) and technical planning tools (Lucas Bear, BPCS, COGNOS) and in-house software systems (Wise)

INTERESTS

International living, lived and worked in seven countries (UK, France, Switzerland, Belgium, Sweden, Hungary, UAE), Cuisine, Spinning, & Skiing

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