Section III Terms of Reference (Tor)

Section III Terms of Reference (ToR)

Section III. Terms of Reference (ToR) for Video Conferencing Solution

Executive Summary:

Training and Education needs and its methodologies are evolving faster than ever. Training Institutions and Educators are facing increasing demands in introduction of new technologies and outreach programs like: distance learning programs; video conferencing technologies to integrate subject matter experts into the classroom learning, etc. Distance learning programs enabled with video conferencing solution provide more interactive and synchronous learning platform to result in improved learning experience at classrooms. In addition to these, knowledge sharing; virtual meetings; and extensive communication requirement in research and consulting works also need a reliable technology to collaborate and share effectively in real-time. Videoconferencing platformis a high-quality, easy to use and affordable solution for meeting the extending training capability and communication and sharing requirement of research and consulting works.

Being premium institution in capacity building through training, research and consulting, NASC is in need of Video conferencing solution and issued this RFP.

The purpose of this RFP is to select a solution provider to deliver, implement and customize the Video conferencing solution for NASC. The video conferencing platformsshould provide:

• Reliable Performance independent of network;
• Highest Quality conferencing;
• Multiparty Video Conferencing;
• Extreme Scalability;
• Broad Distribution;
• Secure Communication.

The objective of this RFP is to procure software and hardware infrastructure for video conferencing solution which feature considerable benefits in areas including:

• Improved communication;
• Rapid response to a changing training extension needs;
• Business agility and interoperability;
• Quantifiable cost savings

The qualified Solutions Providers shall be authorized by manufacturers to honor Agreement warranty and extended service plans if applicable. The Solutions Provider must show the evidence of full technical strength to deliver, plan, and design and deploy the solutions and regular maintenance and support for video conferencing solution.

Current Environment:

NASC presently has rack based and tower servers which are hosting the different internal application like: Internal communication systems (email, chat system), intranet, HRIS, DMS, Antivirus, Payroll,etc.on virtualization platform. It has Gbps LAN over fiber medium and manageable L2/L3 core switches and firewall. It has 10 Mbps internet connectivity and entire campus is enabled with Wi-Fi facility.

The NASC isseekingproposalsfor complete solutionsform the solutions provideras below:

2.0 System Requirement:

2.1.The following software, hardware and services are requirement for this project.

S.N. / Particulars / Qty
1. / Multipoint Control Unit (MCU) / 1
2. / Main Video Conferencing Unit End Point for Large Room with 3 Unit Camera / 1
3. / End Point Video Conferencing Unit for Class Room including Camera, Speaker, Microphoneetc. / 1
4. / Classroom Management Software / 1
5. / 8 Channel Wireless Receiver / 1
6. / Wireless Tabletop / Boundary Transmitter Cardioid / 6
7. / Wireless Handheld Transmitter Cardioid / 1
8. / Wireless Beltpack Transmitter / 1
9. / Lavalier Omni Microphone for Beltpack / 1
10. / Extension Antenna Kit - 75 Ft RG58 Cables / 1
11. / Power Amplifier / 2
12. / CeilingSpeakers / 3
13. / 40" Smart LED Display TV with Ethernet and HDMI Ports / 1
14. / Camera Extender with Video Resolution Manager / 2
15. / Digital Signal Processor / 2

2.2. Technical Specifications of Hardware's and Software's

2.2.1. Video Enabled Smart Classroom Endpoint Conferencing for Hall and Class Room

S.No. / Specification Details / Compliance(Yes/No)
1. / Video Communication Protocols : H.323 / SIP ITU Standards
2. / Transmission Speed : 64Kbps - 6Mbps
3. / Cloud License: Shall have built in Cloud License to support Virtual Meeting Room supporting up to 25 Participants Connectivity. Shall be able to connect via PC/Mac/iOS/Android Devices
4. / Video Standards :
H.261, H.263, H.263+/++, H.264
H.264 High Profile/AVC for minimum bandwidth for higher resolution
5. / Data Sharing : Wired and Wireless & Video Layouts
Support HD Data Sharing at 1080p Resolution using H.239 ITU Standard.
System shall be supplied with 4-user wireless presentation and shall be upgradeable to 6users with software license.
System shall have capability to stream content live to remote viewers and record in-room wireless presentations along with video and audio for future on-demand archiving and access.
System shall support different layout options such as Full screen, Mosaic Tile Layout.
Shall have the capability to beam the presentation to participants own devices giving freedom to watch in their preferred layouts.
System shall have capability to generate dynamic access codes keep the meeting secure, and control what to share on-screen, ensuring nothing private is accidentally revealed.
6. / Audio Standards:
20KHz AAC-LD
14KHz: G.722.1 Annex C
7KHz: G.722, G.722.1
3.4KHz: G.711, G723.1, G.728, G.729. AMR(3G)
7. / Audio Features :
Full duplex echo cancellation
Automatic Noise suppression (ANS)
Automatic gain control (AGC)
Voice Activity Detention (VAD)
8. / Live Video Resolution:
up to 1080p60fps Transmit and Receive
9. / Video Inputs :
HD Camera Input(HDMI/DVI or Equivalent )
PC Content Input (HDMI/DVI-I Port)
10. / Video Outputs : Dual HD Output (DVI or HDMI); Dual Display support
11. / Embedded MCU :
Quoted Product must be built in with 4way multi-party License from day one
12 / Full High Definition PTZ Camera:
1xHD 1080p 60fps resolution with 12xOptical zoom
73-degree field of view
Auto Focus/Automatic Gain Control
Camera must be separate so that the codec can be hidden behind Display if needed
13. / Microphone Array :
Support up to two daisy chainable microphone array each consisting of three mic elements, guaranteeing 360-degree coverage.
1 Mic array shall be supplied with the equipment
14. / Room Integration :
Ability to Integrate with external Audio DSP System through LINE IN / LINE OUT and/or Digital USB Connections
15 / Quality of Service(QoS):
DiffServ
IP Precedence
Firewall Port Sync
Port pinholing NAT IP address mask
Adaptive Bandwidth Adjustment
Packet loss recovery (FEC)ss
Packet duplication control Packet ordering
Jitter correction
Overhead prediction Lip sync correction
Max packet size adjustment
16. / Encryption : H.235 AES and NAT
17. / Firewall Traversal : H.460.18 ; H.460.19 ITU Standards support
18. / Control(included) :
IR Remote
Embedded Web based management
Telnet API for external control system
19. / Recording :
Shall have built – in storage and ability to connect external hard drive
Record the Audio/ Video and Presentation Content during Video Conference
Record the Local Audio/Video even without in a call for Local Interview / Training Sessions for later view
20. / Streaming :
Must support Unicast and Multicast to Standard WMV/VLC Clients of 20 users minimum
21. / Cables :
Associated Cable for Connecting camera, Power and Microphone included

2.2.2. Specification on Head End MCU

S.No / Details / Compliance(Yes/ No)
1 / Appliance based / Server based, High Definition 1080p/30fps Video Conferencing Bridge that integrates multipoint conferencing advanced Video Management capabilities, Video Recording and Scheduling Appliance.
2 / Shall support 10 High Definition concurrent ports from day one, Participant shall be able to join the session from different type of Networks such as WAN, LAN, 3G, 4G, LTE, and Satellite Networks with minimum bandwidth.
3 / Shall support BYOD Collaboration allowing participants to join a virtual session from multiple devices such as PCs, Handheld Mobiles and Tablets and other Standard based Video Conferencing Systems
4 / Shall Support Following Collaboration Features
HD audio and video conferencing
Ad-hoc and scheduling meetings
Public and private chat
Multiple display capabilities
Application sharing
Medial File Sharing
Electronic whiteboard
Recording and content creation
5 / Allow any participant share easily an application, document or presentation with the rest of the attendees in the session; even the whole desktop can also be shared. This feature will be valided for any kind of application, such as customized applications, and no intermediate servers or file upload processes are required to provide security of the participant’s information because the documents being shared do not have to be sent out of their computers.
6 / It may be able to extend previous collaboration tool so that one participant can not only see but also interact remotely with the user’s application or document once permission is granted.
7 / Solution shall support 4 concurrent video stream (for example 4 Cameras) from each location/ client.
8 / Enable and disable audio and video outputs. It must be possible to have more than one active video per participant.
9 / It will be possible to switch between participant video and a multimedia file.
10 / In session with too many attendees, it offers attendees a quick method to ask the moderator for permission to speak
11 / Private and public chat service.
12 / It should allow automatically bandwidth management.
13 / It must have a complete management tool that allows: create sessions with different user profiles (for services, quality of service, bandwidth consumption), maximum and minimum quality of the videos in each session; ability to create sessions with validation or free entry, or no expiration date and as many sessions as need.
14 / It should allow user disconnection from the management tool and by the host.
15 / It must be able to connect a user as translator having multiple audio channel
16 / It must be stable, with no application freezing.
17 / It must include an echo cancellation via software
18 / It should have minimal delays for some network environments optimized the connectivity levels.
19 / It should be integrated into a single interface all services (voice, video and data sharing).
20 / It must allow recording of video conference session including interactive events, transferred files, forced layout that occurred during it.
21 / It must allow recording of video conference session in standard video format.
22 / The architecture must be of type client-server
23 / It must support video codecs such as H.264 and optionally with G.711 u/a for audio.
24 / It should allow connection to the videoconferencing session via telephone calls established from the platform to the user or from the user to the platform
25 / It must include 25 concurrent videoconferencing end-user per session.
26 / It should include invitation to a videoconferencing session through various connection methods such as mail, telephone and optional instant messaging contact.
27 / It must support access from different end-user devices: PCs, Laptops, Tablet PC, MAC, iOS mobile and tablet, Android mobile and tablets, traditional videoconferencing systems H323 / SIP (end-points or MCUs).
28 / The communications must be encrypted from end to end with at least 128-bit SSL
29 / It must be a stable release; in any case versions that have any functionality required in beta be accepted. Optional: SW solution sold at least 10 years
30 / It must be able to monitorize the on-going sessions from a management tool.
31 / In case of some end-users have network problems, the system automatically adjusts the bandwidth for those end-users, preventing videoconferencing harmed and avoiding delays and quality degradation audio and video transmitted to the other participants.
32 / Host will manage the video collaboration session, enabling and disabling the audio, video, file sharing, make changes online, allocate bandwidths, etc.
33 / Host rights can be change between the session participants.
34 / It must allow the modification of the video layout of all participants for each session video conference. The minimum videos at the same time are 10 continuous
35 / The minimum bandwidth per user from which all services must operate is 64 kbps
36 / Low video compression guaranteed bandwidth should be 4-1.
37 / It should be able to modify the bandwidth without affecting the stability of the session.
38 / It must have the ability to scale the number of concurrent users, unlimited software
39 / Platform installation must be performed in a simple and intuitive for the user.
40 / It must support multi-network communication and collaboration via TCP / IP networks, satellite Wired (modems, LAN, WAN).
41 / Optional: with capacity for wireless (2.5G, 3G, 3.5G, 4G), circuit switched networks: fixed (PSTN, ISDN) and Mobile (GSM, 3G).
42 / Video systems must support PIP (Picture in Picture) up to 10 frames per presentation, bars app for video (toolbar) and support unlimited number of video up to 30 fps.
43 / It must integrate a system of presence and instant messaging from which you can easily establish multipoint sessions.
44 / It must be able to work on TCP and UDP, Multicast and Unicast environments independently and also in hybrid form in one session.

2.2.3. Specification on Digital Sound Processor with Distributed Acoustic Echo Cancellation, Noise Cancellation, Automatic Mixer, Matrix Mixing capabilities

S.No. / Category / Feature / Specification / Compliance(Yes/No)
1. / I/O Configuration / Mic/Line Inputs with AEC and Noise Cancellation / 12 Nos with wide band 20Hz -22KHz Distributed Acoustic Echo Cancellation. This system shall not be a floating point DSP.
Line Outputs / 8 Nos
Input Scalability / Shall be able Possible to Expand Multiple Units for connecting more no.of microphones
Dedicated Expansion Bus / Dedicated Expansion bus to support Native connections to include additional peripherals to support a min of 200ft distance over Single CAT5e/Cat6.This bus should carry power, audio and control signals to peripheral
Second Expansion Bus / Mix Minus Full Duplex 64 Channel Bi Directional second expansion bus shall allow to cascade multiple units up to minimum 8 units without need of network switch.
Analog Telephone Interface / RJ-11 LINE and SET Ports for PSTN(POTS) Analog Line connectivity
USB Audio / Built in 2 Channel Bidirectional USB audio
2. / Auto Mixer Features / Type / First Mic priority based to avoid false gating and avoid tunneling sound and also shall be able to enable or disable this functionality
PA Adaptive / To avoid false gating of microphone for audio signals routed via speakers
Adaptive Ambient / System shall be able to monitor the ambient sound changes and set the Gating Parameters automatically.
Off Attenuation Setting / User Editable Off Attn. Setting Required
Noise Cancellation / Shall support 25 dB Noise cancellation depth
Hold Time Setting / User Editable Hold Time Setting Required
Gating Groups Between Units / Shareable Auto Mixer parameters such as Gating Status and Control Information available across multiple units
3. / Control / LAN and PC Connections / 1 No RJ 45 PC and LAN Ethernet Connectivity
RS 232 / 1 No x DB9 Connectivity for RS232 Connectivity
Built-in GPIO Ports / 4 Nos GPIO Ports to run external general purpose inputs and outputs for Logic Control
Macro Recorder / Shall be able to create Macros using Recorder as well as Command Lines
Presets / Shall be able to assign a min of 30 Presets per unit for recalling various configurations
Dialing Options / Windows,iOS,App to provide PSTN telephone dialing , Volume Control(UP/DOWN)
Events / Event Scheduling Functionality shall be possible to recall macros, presets and serial commands etc.
It shall allow Real-time Parameters / Routing Changes / Entire Layout and Parameters shall be built in to the DSP and should be able make the changes in real time without disconnecting from PC Software
System Checks / Functionality to check the Microphone Connection Status, Amplifier Status etc…
SNMP Agent / Required to monitor health status of the system via simple network management protocol
HTTP Agent / Internal Webserver to support any java supported browser to be used for control functionality
SMTP Agent / Shall be able register with SMTP server for automated Email Generation with Status and Fault reporting
4 / Additional Features / Dynamic Automatic Feedback Reduction / Dynamic Automatic Feedback Reducer shall be configurable on each output channels
Mic/Line Signal level Settings / Flexibility to Change Each Output channel line levels signal to mic level or vice-versa.

2.2.4. Specification on 8Channel Receiver (Wireless Base Station)

S.No. / Detail / Compliance(Yes/No)
1. / Digital Wireless Microphone System shall be of 24bit, 48KHz digital audio RF technology and shall be optimized to work with DSP Mixers.
2. / 8 Channel Wireless receiver to be able daisy chain up to 32channels to use with single pair of antennas
3. / This 8channel receiver shall be 1U size 19" rack mountable
4. / shall be able to be accommodate various wireless transmitters such as Gooseneck, Tabletop, Handheld and Beltpack transmitters
5. / Front panel OLED display per channel with Channel No, Battery run time status and Encryption details etc.
6. / The front panel display per channel to provide information such as Encryption Status, Transmitter run time hours, RF and Audio Signal Strength
7. / Highly secured with 256-bit encryption for wireless transmission
8. / Encryption shall conform to the US Govt. AES (FIPS PUB 197) Certification
9. / Frequency Response: 20Hz to 15kHz +/- 1dB
10 / shall be able to do remote configuration, monitoring and control using a simple-to-use software application (Software must be available free of cost)
11. / System shall be able to send proactive email alert before battery needs to be recharged
12. / Shall have RS232 port for serial control with external control systems
13. / GPIO Pins to integrate with DSP Mixers for Push to Logic Mute configurations
14. / RJ 45 connector for Ethernet connectivity and control
15. / USB Port for configuration and control
16. / Shall have a mixed output through 1/4" stereo headphone jack or through similar connection
17. / System shall have capability to configure the channels for 1-1 redundancy
18. / Receiver to Transmitter latency shall be less than 4ms
19. / Microphone Charging Station shall be included

2.2.5. Specification on Transmitter: Wireless Tabletop Microphone

S.No / Details / Compliance(Yes/No)
1. / Boundary Layer microphone with Cardioid pick up pattern
2. / LED indicators with Battery status and mute status
3. / Button to do Mute on/off function
4. / Programmable switch to function as Talk, mute, logic mute, on/off
5. / Ability to select the RF Output at various levels such as 1, 10, 25 or 50mW
6. / Power options through USB charging or Battery
7. / Shall have ability to work with 2nos rechargeable AA NiMH filed replaceable batteries
8. / Frequency Response: 60Hz to 20kHz for Omni, 60Hz to 15kHz for Cardioid
9. / USB port for charging through laptop
10. / Signal to Noise Ratio:73dB Typ. at 1kHz (1Pa) 'A' weighted (Cardioid version) or more

2.2.6. Specification on Transmitter: Wireless Hand-held Microphone

S.No. / Transmitter: Wireless Hand-held Microphone / Compliance(Yes/No)
1. / Mic Polar Pattern : Cardioid
2. / Ability to select the RF Output at various levels such as 1, 10, 25 or 50mW
3. / Frequency Response: 60 - 15kHz
4. / OLED display to show Battery status, mute status
5. / Shall have built in programmable switch to do Talk, mute, logic mute, on / off
6. / Shall have ability to work with 2nos rechargeable AA NiMH filed replaceable batteries
7. / Signal to Noise Ratio: Above 57dB at 1 kHz (1Pa) 'A' weighted
8. / USB port for charging through laptop or AC power

2.2.7. Specification on Belt Pack Wireless Transmitter with lavalier mic for Belt Pack Transmitter