Date as postmark
Dear Applicant
Chief Executive
Thank you for your interest in the above position. Please find enclosed:-
· Job Description
· Person Specification
· Application Form
· Notes on our Recruitment Process
· Equal Opportunities Monitoring Form
Please read these papers carefully before you complete the application form, as short-listing will be based on the information you provide. Please do not submit a CV as a substitute for completing the application form.
Please return your completed application to the postal/email address below. Closing date for applications is 5pm Tuesday 30th May 2017.
Shortlisted candidates will be contacted no later than 5pm, 2nd June 2017. The successful candidate will join the organisation in late August/early September 2017.
If you would like more information about the post, please contact Hilary Thompson, Chief Executive at
Yours faithfully
S Ellis
Sue Ellis
Chair of Trustees
Enc.
Age UK Calderdale & Kirklees
JOB DESCRIPTION
Post: Chief Executive
Hours: 37.5 hours per week – occasional evening/weekend working
Salary Scale: £45,000
Reporting to: Board of Trustees
Location: Halifax and Huddersfield - will be expected to travel to different locations across Calderdale and Kirklees
……………………………..
Age UK Calderdale & Kirklees
Age UK Calderdale & Kirklees is a local independent charity working to improve the quality of life for all older people living in Calderdale and Kirklees. We are a brand partner with Age UK nationally and a member of the Age England Association. This enables us to have access to a range of national services, publications and support and also gives us an opportunity to campaign locally and nationally.
We employ 135 people; have 140 volunteers and a turnover of approximately £2.1 million. We have three full time and three sessional companion centres, providing daytime support to older adults. We have two office bases, in Halifax and Huddersfield, where our Trading activities, Information and Advice services, Mobility services and some community activities are conducted.
We help older people by providing practical, reliable services, enabling them to live the independent life they want and giving families peace of mind, knowing that relatives are being well looked after.
Our priorities
• To put older people at the centre of everything we do.
• To provide accessible, effective and reliable services and to strive to continuously improve these for our customers.
• To grow our range of services and to work with other organisations to expand opportunities to help more older people enjoy later life.
Structure of the organisation
We have a Board of 12 Trustees, along with a separate Trading Board for Enterprises.
The Chief Executive works alongside the Finance Executive and Client Services Executive
There are four operational leads for Day Services; Human Resources, Quality and Health & Safety; Fundraising & Marketing; and Volunteers / Community.
As we implement the Charity Log system across the organisation our First Point of Contact staff will direct clients accordingly into our integrated services for support, to our benefits advisors (if appropriate), Home from Hospital Services, Shopmobility, and independent support products.
A high proportion of our staff work independently, supporting people in their own homes.
We offer a wide range of opportunities for volunteering and value the hours and dedication which our volunteers give to the organisation and to our clients.
Paid-for services
Day Services at Companionship Centres:
· Full and half-day options, including transport
· Sessions e.g. dancing, gardening, crafts, Sundale Spa
· Outings
At Home Integrated Services:
· Cleaning
· Laundry and ironing
· Shopping
· Accompanied visits – shopping/appointments/trips
· Basic gardening
· Sitting
· Help with correspondence
· Deep cleans and decluttering
· Key safe and handrail installation
Mobility Products
· Age UK C&K - wide range of mobility and living aids
· Age UK national – hearing aids, affinity products
· Shopmobility - hire of mobility scooters and mobility equipment
· Trusted Traders Directory
Trading
· Insurance and funeral plans
Free services
Information and Advice
· Drop-in and home visits
· Benefit checks and help applying for benefits
· Advocacy
· Signposting
· Legal and financial advice clinics
Home from Hospital
· Up to 6 weeks’ support at home following a stay in hospital
· Seamless Home from Hospital with transport partner for immediate support at home
· Discharge Lounge at hospital
Community Services
· Befriending and telephone befriending
· Local links plus ‘Safe and Warm’ visits
Work linked with partners
· Personal Independence Coordinators (Locala)
· Support and facilitation of Kirklees Older Peoples Network, Huddersfield Over Fifties Forum, 50+ Forum Calderdale, Kirklees Dementia Action Alliance
Main Purpose of Post
The post holder will act as the C Executive within the organisation providing strategic vision, leadership and management. The post holder will be responsible for advising and informing the Board and implementing all agreed decisions.
The post holder will work with the Board to develop the activities of the Organisation and bring a wide local, regional and national perspective to its work.
The post holder will be responsible for advising the Board and ensuring the Organisation meets all its legal obligations with regard to Charity and Company Law, Employment Law, Health & Safety and any other legal requirement which may impinge upon the proper running of the Organisation.
Principal Duties
Leadership & Management
• To work with the Board on the development and implementation of the Organisation’s mission, strategies, policies and procedures and to ensure that its aims and objectives are met.
• To review service delivery and organisational structure to ensure, as an ongoing process, that Age UK Calderdale & Kirklees continues to be an effective and efficient service provider in the changing funding environment. Report and recommend changes to the Board.
• To ensure that there is an organisational strategy and plan in place that reflects both internal and external opportunities for growth and sustainability, that is owned by all key stakeholders.
• Communicate with staff and volunteers to explain the need for change and work alongside them to implement it.
• To work with the Executive Team to provide effective leadership and management of the Organisation, its staff, volunteers and other resources in order to promote and enhance the wellbeing of older people across Calderdale and Kirklees.
• To ensure that proper procedures exist throughout the Organisation for the recruitment, selection, training, development and line management of staff thus ensuring that the operational objectives of the organisation are carried out effectively.
• To manage, motivate and support staff through regular supervision and appraisal; offering appropriate training and development opportunities; and further developing communication strategies.
• To receive regular supervision from the Chair and a nominated Trustee from the Board of Trustees.
• To ensure effective communication throughout Age UK Calderdale & Kirklees, fostering positive working environments across all sites.
• To ensure that the organisation maintains and develops its commitment to involving and supporting volunteers and acknowledges in the way we treat volunteers, their immense contribution to the Organisation and our clients.
• To ensure that the Organisation has effective systems and appropriate accreditation for Quality Assurance.
• To work with the Board to review regularly all risks faced by the Organisation and to ensure that policies and systems are put in place to mitigate or lessen identified major risks.
Services & Activities
• To work with the Executive Team to ensure that contracts and/or agreements for the provision of current services are properly negotiated, secured and monitored.
• To actively pursue new/alternative sources of funding for the development of new and existing projects and services.
• To ensure effective tendering and bid writing skills are developed within the organisation and take a lead on tenders and funding opportunities.
• To work with the Executive Team to ensure that existing services and activities are maintained and operated to a high quality. To review such services on a regular basis and expand and develop new services to meet the needs of older people in a diverse and equitable manner across Calderdale and Kirklees, as appropriate.
• To ensure all necessary quality processes are in place and that accreditation is achieved.
• To develop charged-for services and to market those services to potential clients, their families and carers, and to partner organisations and funders.
• To facilitate collaboration, liaison and offer support to the Age UKs across the Yorkshire and Humber region.
Finance & Administration
• In conjunction with the Treasurer and Executive Teams, to ensure the Organisation has proper budgetary and financial controls in place, that monthly management reports are presented to the Board in a timely basis and that annual accounts are produced and filed in line with statutory requirements.
• To be responsible, with the Finance Executive, for analysing and monitoring the performance of the trading activities of the organisation and to act as the Approved Person under the Regulations of the Financial Conduct Authority.
• To act as Company Secretary, providing service the Board and its Committees ensuring preparation and timely circulation of relevant papers, including monthly management accounts and the Annual Report.
• To ensure the proper insurance, management and maintenance of all office bases, IT and general equipment used by Age UK Calderdale & Kirklees.
• To oversee the development of a fund raising strategy and to ensure that implementation continues.
• To ensure that Age UK Calderdale & Kirklees meets its statutory and legal duties.
External Relationships
• To take an active role in Age UK locally, regionally and nationally as appropriate, maintaining effective partnership working at all levels.
• To ensure that the Organisation maintains and builds upon established working links with statutory agencies and to foster partnership and inter-agency working with and between Age UK groups and relevant voluntary sector organisations across Calderdale and Kirklees.
• To ensure that the Organisation maintains a high public profile including strong positive links with the local press, radio and television.
Personal and Professional Development
• To be responsible for ensuring there is an appropriate Induction, Staff Review and Development system in place and operating across the Organisation.
• To liaise with the Chair and nominated Trustee to undertake a regular Staff Development Review and personal review of performance.
Additional Requirements
• To undertake additional duties as requested by the Board, commensurate with the grade of the post and appropriate to the stated job purpose and skills of the individual.
This job description is intended as a summary of the main elements of the job described and may be amended from time to time, in consultation with the post holder. It does not form part of the formal Terms and Conditions of Employment.
Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 and, as such, the successful applicant will be subject to an Enhanced Disclosure from the Disclosure and Barring Service (as the post-holder manages counter-signatories) before appointment is confirmed.
Annual objectives to be agreed on appointment.
AGE UK CALDERDALE & KIRKLEES CHIEF EXECUTIVE
PERSON SPECIFICATION
Please ensure that you show how you meet the following requirements when completing your application form.
Essential Requirements1. Attitude and Values
1. Drive and energy to achieve the mission of Age UK Calderdale & Kirklees.
2. Passion for people and for furthering the rights of older people.
3. Empathy with the needs and aspirations of older people.
4. Confidence and presence to raise awareness of issues affecting older people.
2. Leadership Skills
1. Strategic thinker.
2. Able to inspire others and command respect.
3. Able to provide leadership in a time of change.
4. Innovative and able to evaluate risk.
5. Able to challenge people and ideas within the organisation.
3. External Promotion
1. Excellent presentation skills.
2. Effective communicator at all levels.
3. Effective and demonstrable networking skills.
4. Marketing and media skills.
5. Dynamic approach to engaging older people in actively shaping services and programmes.
4. Management Expertise
1. Sound management skills to lead and support the team of staff and volunteers.
2. Able to manage change in challenging circumstances.
3. Expertise that meets the Financial Conduct Authority requirements.
4. Empathy with the ethos of charities and not for profit organisations.
5. Effective management of resources for the delivery of quality services.
6. Commitment to continuing development of services to meet local need.
7. Able to work in partnership for the joint delivery of services.
8. Able to undertake the role of Company Secretary, advising the Board as necessary.
5. Knowledge and Experience
1. Awareness of issues affecting older people.
2. Senior management experience in a multi-function organisation.
3. Experience of strategic business planning and service development.
4. Demonstrable experience of managing change.
5. Experience of building strong external networks and local contacts.
6. Awareness of the role and key issues affecting the voluntary sector.
7. Successful track record of securing income from a variety of sources.
8. Experience of developing, marketing and delivering charged-for services to meet local need.
9. Experience of setting and managing budgets, together with sound financial management skills.
10. Knowledge of legal and regulatory framework in which charities operate.
11. Must have experience of tendering and contract processes and preparing bids.
12. Strong interagency and partnership working.
13. Supporting and upholding the principles and application of good governance.
14. Sound understanding of Safeguarding.
6. Other
IT literate e.g. Word, Excel, Outlook, Social Media
AGE UK CALDERDALE & KIRKLEES
BASIC TERMS OF EMPLOYMENT
SALARY As outlined in the advertisement and job description for the position
Salaries are paid on (or before) the last day of each month and cover the period from the beginning to the end of that month.