Conference Call Instructions

Keep this document private!

Revised: August 2005

These are the instructions on how to arrange a conference call. Conference calls are to be used only for important company related matters only!! If you need to have several people talk at one time (More than 2 parties) then follow these instructions:

Email the preset time and date of the call, including the time zone, example:

Thursday January 10 at 3:00 PM - EST

Please dial toll free (866)365-4406

Then enter conference code: 777-7777

South America is on EST (Eastern Standard Time) October–March and on CST (Central Standard Time) April-September. The easiest thing is to setup times according to United States EST time. In California it is called PST (Pacific Standard Time).

If you are the main person setting up the call make sure you call a few minutes before the call starts and then enter the main passcode after the 777-7777 which is 9993, then follow the prompts to setup the call.

This can only take up to 8 different parties calling in, if you need more than contact 800-807-6270 at least a day ahead of schedule.

If you are trying to reach the call center from South America, then you can dial:

1-303-248-9655 or the (866)807-6270 number.

Please find below the Global Crossing Ready-Access(R) conferencing information you requested:

Chairperson Name: WILLIAM TORO

Company: BOINK SYSTEMS

Ready-Access Number: 8663654406

International Ready-Access Number: +1 3032489655

7-Digit Access Code: 7777777

Chairperson Passcode: 9993

Web Conferencing URL: www.globalcrossing.com/conferencing

Lines available per conference: 8

Upon receiving this subscription information, please change your temporary passcode by

following the steps below. It will take approximately 10 minutes for the change to take effect.

To change your Passcode:

1. Dial your Ready-Access Number

2. Enter your 7-Digit Access Code, followed by the # key

3. When you hear the next announcement begin, press the * key

4. Enter your Temporary Passcode, followed by the # key

5. Press 2 and follow the voice prompts. Select a Passcode that is easy

for you to remember. Do not share it with others.

Setting up a conference is easy! Just follow these simple steps:

1. Inform all participants of the date and time of the conference and

give them your Ready-Access number and 7-Digit Access Code.

2. When it is time for your conference to begin, dial your Ready-Access number,

then follow the prompts to start the call.

3. To join your conference, participants should dial the Ready-Access number at the designated

time, then enter the 7-Digit Access Code.

Chairperson Conference Controls

* 1 Dial out to a participant (then follow prompts - see below)

* 1 Join new participant

* 2 Join new participant to the conference & dial a new participant

* 3 Disconnect line & rejoin conference

* 4 Disconnect line & dial another participant

* 2 Record conference (on/off) (if activated)

* 4 Lock conference

* 5 Unlock conference

* 6 Mute line

* 7 Unmute line

* 8 Conference continuation

* 9 Roll call (if activated)

* # Count participants

# # Mute all lines

9 9 Unmute all lines

0 0 To ask for an operator

* * List available commands

Participant Conference Controls